Numerous reviews highlighted poor customer service, including rude staff and mishandling of orders.
Delivery Issues
Many customers experienced significant delays in delivery times, often exceeding an hour, which contradicts the advertised 'freaky fast' service.
Food Quality
While some customers praised the food as delicious, others reported issues with incorrect orders and food presentation.
Staff Behavior
Several reviews mentioned unprofessional behavior from staff, including vaping in front of customers and being dismissive.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with friendly staff and quick service on certain occasions.
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Bob La flame
Dec 7, 2025
1.0
0/5. the assistant manager, who i am pretty sure gave me a fake name, told me this store doesn’t do deliveries for cash. i literally order from this store every weekend and pay cash for delivery. when i advised the person of this, i was told that it never happened. so they called me a liar essentially then claimed that there are no delivery bikers at the store. assistant manager should not be a manager at all. the person escalated the situation, offered no real solution, i never got the food, and was disrespected for no reason. don’t eat here.
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Frances Carroll
Oct 20, 2025
3.0
(Not super fast - and I say that after having worked at a JJ’s before) they did however know what “jimmy it up” meant and sandwich was 10000x better than subway.
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stina
Oct 1, 2025
3.0
Delicious food, super quick
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shannon peterson
Aug 31, 2025
5.0
Very easy to order. Adds extras for free and leaves the center bread in. Staff very friendly and happy to be working. The bread is soft and moist with a crunchy crust. Vegetarian is delicious. Crispy veggies and creamy cheese.
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Nate
Aug 30, 2018
1.0
I order a sandwich in store, then the two idiots working proceeded to make the orders of the 4 people behind me, and if I hadn't gone up to them and told them they missed my order I doubt I wouldve ever gotten it. Plus the guy who took my order made it obvious that he hated his job. It's amazing that two people could screw up making a sandwich so bad, what idiots. I wish I could give 0 stars.