Business Details
About
Pizza RestaurantRestaurant Delivery ServiceCatererGlass Nickel Pizza
A Madison pizza treasure serving unique, award winning pies with renowned salads, subs, homemade lasagna, pasta and more. Offering delivery, carryout, catering and dine-in. Dedicated to local ingredients, sustainable practices and community service. Join us for Glass Nickel Pizza. In Pizza We Trust®!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Glass Nickel Pizza Co. Madison West
5003 University Ave., Madison, WI
53705, United States
Hours
Reviews
4.4
592 reviews
5 stars
416
4 stars
97
3 stars
28
2 stars
19
1 star
32
What are people saying?
AI-generated from recent customer reviews
Pizza Quality
Inconsistent pizza quality reported, with some customers experiencing undercooked or soggy crusts, while others praised the deliciousness and variety of toppings.
Delivery Issues
Multiple reviews highlighted long wait times for delivery and issues with cold or incorrect orders, leading to customer dissatisfaction.
Customer Service
While many customers appreciated the friendly staff, there were complaints about rude interactions and poor handling of order issues.
Takeout Focus
The business primarily operates as a takeout and delivery service, with limited dine-in options, which some customers found disappointing.
Value for Money
Some customers felt the prices were high for the quality received, while others believed the food was worth the cost.
- DPDanKrisTeddyKillianThorne Powers1 day ago2.0Food seems to have gone *way* downhill. Picked up a larger order (6-7 pizzas with varying crust thicknesses) for a family party (something we have done twice before in past). These pizzas were pretty unappetizing and greasy, even the thin crust was floppy with it. Flavor was mediocre, not the freshness and great flavors we have experienced in the past. We will not be back. Service was fine, was ready when we arrived at appointed time. We did not dine in to have any opinion on atmosphere.
- MZMatthew ZanderJan 10, 20263.0The food is pretty good for the most part, however I ordered garlic breadsticks expecting garlic breadsticks. There’s no mention of any sort of parmesan topping them, but there was definitely cheese on them. They have all kinds of cheese breads and such, so I was definitely expecting the garlic breadsticks to JUST have garlic and maybe butter. My girlfriend wanted pizza, and I’m not a fan of cheese, and I just wanted something small to eat. Looking back at the website, there’s a total lack of any allergen information or detailed ingredient list for most of the menu. A more detailed description of menu items seems necessary for lots of the menu items.
- JPjade paulsonJan 1, 20263.0Idk why but they have the worst pizza ive probably ordered from a resturant. Tastes terrible, weird flavors, bad tasting crust. The sides/appetizers of good though. 😭😂
- JZJohn ZiinoDec 27, 20253.0Ordered a thin crush byo 14” with green olives/ mushroom asked for well done square cut yada yada yada long store short it was under done and totally mush. Taste was good, but zero crisp and the only reason I say this is because the one here in the west side is totally inconsistent. I’ve ordered numerous pizzas from there and most of the time they are just so under done and over oversized and put way more cheese than normal pizza even when you asked for half cheese
- TBTim BenedictDec 21, 20251.0Not worth the wait of over an hour and a half. Website said nothing about the time expectation. Pizza was good but not any better than papa John's or dominoes. Definitely would not order from them again especially if you have a limited break time at work.
Frequently Asked Questions About Glass Nickel Pizza Co. Madison West
Does Glass Nickel Pizza Co. Madison West accept reservations?
No, Glass Nickel Pizza Co. Madison West does not accept reservations.
What are the opening hours of Glass Nickel Pizza Co. Madison West?
The restaurant is open from 10:00 AM to 9:00 PM on Mondays and Tuesdays, until 10:00 PM on Wednesdays and Thursdays, until 11:00 PM on Fridays and Saturdays, and from 11:00 AM to 10:00 PM on Sundays.
Does Glass Nickel Pizza Co. Madison West offer delivery and pickup services?
Yes, they offer curbside pickup and no-contact delivery services.
What types of payment does Glass Nickel Pizza Co. Madison West accept?
They accept American Express, Discover, Mastercard, and Visa credit cards, as well as debit cards and invoices. Cash is not required.
What kind of food specialties does Glass Nickel Pizza Co. Madison West offer?
They specialize in pizza, subs, salads, pasta, wings, and catering services with a focus on local ingredients and sustainable practices.
Is Glass Nickel Pizza Co. Madison West wheelchair accessible?
Yes, the location has wheelchair accessible entrances, parking, seating, and restrooms.
Are there any family-friendly amenities at Glass Nickel Pizza Co. Madison West?
Yes, the restaurant welcomes families, provides high chairs, and has unisex restrooms with changing tables.
Can I find parking at Glass Nickel Pizza Co. Madison West?
Yes, there is free parking available in a parking lot at the location.
What nearby places can I visit around Glass Nickel Pizza Co. Madison West?
Nearby you can visit Inner Fire Yoga, a yoga studio and gym; Horizon High School; and the Cat Care Clinic for veterinary services.
How can nearby places like Inner Fire Yoga or Horizon High School enhance my visit to Glass Nickel Pizza Co. Madison West?
You can enjoy a yoga class at Inner Fire Yoga before your meal or pick up pizza for a family dinner after visiting Horizon High School. These nearby venues make it convenient to combine fitness, education, and dining in one trip.
Is there any nearby parking or transit to help me visit Glass Nickel Pizza Co. Madison West?
Nearby free parking lots are available, making it easy to access Glass Nickel Pizza. While specific transit info isn't provided, the area's amenities support convenient visits.