Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2253 Zeier Rd in Madison is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
891 reviews
5 stars
489
4 stars
186
3 stars
94
2 stars
51
1 star
71
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting they are fresh and tasty, though some mentioned inconsistencies in quality and preparation.
Service Issues
Several reviews highlighted poor service experiences, including incorrect orders, long wait times, and unresponsive staff.
Pricing Concerns
Many customers expressed that the prices are high for the portion sizes and quality, leading to dissatisfaction regarding value for money.
Staff Friendliness
While some customers appreciated friendly and helpful staff, others reported unprofessional behavior and lack of motivation among employees.
Cleanliness
Feedback on cleanliness was mixed; some noted the restaurant was clean, while others reported dirty tables and floors.
- JJJames JohnsonOct 15, 20255.0First experience here and it was great. Counter Crew Member Trellanie T, was amazing and very hospitable towards my boy and made his experience worth remembering. Great sandwich and the fries alone are worth coming back fire.
- JSJs SjSep 1, 20251.0I've only been to the franchise twice in my life. This last time I tipped 20% up front, to pick up my own food at the counter while being yelled at by the manager. About $70 for family of 3. But on a positive note, the first time I went in some other state many years ago go, it was a very good burger.
- SSsherry sAug 30, 20254.0Burgers were great as expected from Five Guys.
- JPJ PAug 23, 20253.0Around $15.50 (+ requested tip) for a little fast food burger and little fry (no drink). I hadn't had it in a while so I thought I'd give it a try. The fries are still top rate. The burger quality seems down or maybe my memory propped it up as being better than that actually were. The meat was gritty. The workers were friendly enough but unless I get rich enough that I can spend copious amounts of money without batting an eyelash, I'm probably done with Five Guys. An aside: Look at the headlines / articles touting Five Guys' greatness in the bathroom. They tend to be from the 00s. One even called Five Guys "Inexpensive". I'm not sure reminding the consumer of how great Five Guys used to be is in their best interest.
- NPNancy PrescottAug 7, 20255.0The. Best. Burgers and fries. Made fresh after ordering, the food is hot and fresh. Portions are large. Shakes are good sized and delicious.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours for Five Guys at 2253 Zeier Rd in Madison?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, Five Guys offers delivery every day from 11:00 AM to 9:30 PM. You can order online through their delivery page.
Can I customize my order at Five Guys?
Absolutely! Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What payment methods are accepted at the Five Guys on Zeier Rd?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys have any special promotions currently?
Yes, the coffee milkshake is available for a limited time at this location.
Are there other food options near Five Guys at 2253 Zeier Rd?
Yes, you can find MOD Pizza for pizza, Viet Town for Vietnamese cuisine, Potbelly Sandwich Shop for sandwiches, and Qdoba Mexican Grill for Mexican food nearby.
Where can I find services around Five Guys if I need mobile phone or electronics support?
The nearby Spectrum Store, RadioShack, and U.S. Cellular offer mobile phone products and repair services nearby.
Are there any banks near Five Guys at Zeier Rd where I can handle financial transactions?
Yes, there are several banks nearby, including US Bank, Old National Bank, U.S. Bank Branch, and Anchor Bank.
What kind of dining experience should I expect at Five Guys?
Five Guys offers a casual dining atmosphere with freshly prepared burgers, fries, shakes, and more. They also have seating indoors and welcome children with amenities like high chairs and wheelchair-accessible entrances.