Brand Certified
Dunkin'
3.8(489 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1401 Emil St, Madison, WI
53713, United States
Certified by Dunkin' • Mar 01, 2026
(608) 609-0610
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Madison, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.8
489 reviews
5 stars
246
4 stars
81
3 stars
44
2 stars
41
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unprofessional staff, with frequent complaints about incorrect orders and poor service.
Cleanliness
Numerous reviews highlighted unsanitary conditions and a dirty environment, raising concerns about hygiene.
Product Consistency
Customers experienced inconsistent quality of food and drinks, with some items being stale or poorly prepared.
Management Issues
Several reviews mentioned poor management practices, including staff shortages and lack of training, leading to a negative customer experience.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service at specific locations.
- TBTiffany BeckwithFeb 17, 20262.0Sometimes the donuts are top notch and other times they taste like 3 day old cake donuts. When the donuts are made fresh the are soo good...but its hit or miss
- MBMary BakerFeb 9, 20261.0Dirty, unfriendly, empty trays, just a mess when you enter. Where’s the manager?
- DCDevion ClayJan 30, 20265.0Great enthusiasm. They really care about their customers. Overall, it’s always fun and day warming, making that stop whether I’m dining in or just picking up an order.
- SSSaraj E. StephensonJan 24, 20261.0Cold & filthy inside. Robotic-like service. We ordered breakfast. My husband‘s sandwich was still frozen on the inside. My order, the second picture speaks for itself… (Hash browns over microwaved) $28 wasted. Will never go here again.
- MHMelissa HughesJan 22, 20261.0Absolutely hate the Emil St location! Always rude, long wait times even if it’s only 2-3 items and order is ALWAYS incorrect. It don’t matter how many times I try to give the benefit of doubt and just attempt to go to this location because I’m in the area, it turns into a flop ALWAYS!! Emil St and Park St are horrible and don’t get me started on the Monona location that’s nothing but kids I don’t trust nothing out of that location!!!! Gammon is the only location that can ever get my daily order correct
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Madison, WI?
This Dunkin' location in Madison, WI is open daily from 5:00 AM to 8:00 PM.
What types of meals can I get at this Dunkin' store?
You can enjoy breakfast, lunch, and brunch at this Dunkin' location.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
How can I order ahead from Dunkin' for a faster pickup?
You can order ahead using the Dunkin' mobile app available on the App Store and Google Play, or use their online order link.
What special drinks are available during the holiday season at this Dunkin'?
During the holiday season, try new drinks like the Cookie Butter Cloud Latte and Berry Sangria Refresher, along with returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What types of food specialties does this Dunkin' offer?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at this Dunkin' location?
Yes, this location has a drive-thru service for quick and convenient orders.
Which nearby places can I visit before or after stopping at Dunkin'?
You can visit nearby places such as Firehouse Subs for sandwiches, Pizza Pit for pizza, or Licari's Bar & Grill for American cuisine and drinks.
Is public transit available near Dunkin' to help customers get there?
While there is no direct mention of transit stations nearby, knowing that nearby spots like Firehouse Subs and Pizza Pit are close can help orient customers to find Dunkin' easily.
Are there fitness or health-related facilities close to this Dunkin'?
Yes, nearby you can find Madtown Fitness for gym activities and Specialty Care Free Clinic for health services, making Dunkin' a convenient stop for a coffee or snack during your errands.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website