Dunkin'

3.6
720 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Madison, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
739 S Gammon Rd, Madison, WI
53719, United States

Hours

Reviews

3.6
720 reviews
5 stars
331
4 stars
129
3 stars
58
2 stars
54
1 star
148

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and drinks not made as requested.

Customer Service

Feedback highlighted a mix of friendly and rude staff interactions, with several customers expressing frustration over poor service.

Speed of Service

While some reviews praised quick service, many others noted long wait times and disorganization, particularly during busy hours.

Cleanliness and Quality

Several customers mentioned unsanitary conditions and poor food quality, including cold or burnt items.

Management Issues

Multiple reviews indicated problems with management, including understaffing, lack of training, and poor customer service practices.
  • AE
    anne evans
    2 days ago
    5.0
    Staff is friendly and efficient. Location is clean.
  • DS
    Denisa Sarvan
    Dec 13, 2025
    1.0
    You pay for large and get half a cup and they forget your add ons
  • VL
    Vernon Lyles
    Nov 24, 2025
    5.0
    I went in there yesterday and i got one of the best drinks ever, I forgot the drink name but it's was hot and good
  • PP
    peter
    Nov 16, 2025
    4.0
    Despite the crazy rush, I was in and out pretty quick
  • JJ
    jenna
    Nov 7, 2025
    1.0
    Had the worst experience there yesterday night. I did a mobile order at 7pm for two drinks, I get to the drive thru window and it says they are closed, someone asks me if I was there for a pickup order and i said yes and they rudely told me to pull foward, he handed me my drink and closed the door and walked away. I was still waiting for my second drink and someone came to the window and asked what I was still waiting for and I told them I was waiting for my 2nd drink. He finally gave me my other drink and I told him that the first drink he made me was made incorrect as it didn’t have the cold foam or the cookie crumble, he just looked at me and asked what was wrong with it as if you couldn’t tell by just looking at it, I don’t know seems like dude really hates his job and life. he fixed the drink and handed it back and didn’t even say one word, slammed the door shut and walked away. didn’t even get straws lol. Was a man with long dreads, honestly hope your day gets better bro

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' at 739 S Gammon Rd, Madison, WI?

Dunkin' at 739 S Gammon Rd, Madison, WI is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and how can I order?

Yes, delivery is available. You can order using the Dunkin' app or through their online order page linked on their website.