Dunkin'

3.5
493 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Madison, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
801 S Park St, Madison, WI
53715, United States

Hours

Reviews

3.5
493 reviews
5 stars
207
4 stars
101
3 stars
46
2 stars
29
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing poor service and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and a lack of attention to detail in fulfilling requests.

Food Quality

Several reviews mentioned unsatisfactory food quality, including stale items and poorly prepared drinks.

Cleanliness

Some customers noted cleanliness issues, including unsanitary practices by staff and dirty dining areas.

Positive Experiences

Despite the negative feedback, there were a few positive reviews praising friendly staff and good food quality.
  • MR
    madelyn roberts
    2 days ago
    1.0
    Consistently 15-20 minutes for a single coffee in the drive thru. Had to pull out of the drive thru because it was over 20 minutes several times. Consistently very disappointing. Don’t waste your time.
  • CC
    Caramelized Candymaker
    3 days ago
    1.0
    Service was absolutely horrible, management is worse. Got my food wrong and workers were cussing like crazy. Never go here with kids ever. Never getting dunkin here again.
  • TS
    Tom S
    Jan 2, 2026
    5.0
    Time to make the donuts”? Oh, they made them, but Manny made the morning. Not sure what’s going on with some of the other reviews, but here’s my pro tip: get in early. I walked in on a wintery morning expecting the usual half‑awake shuffle, and instead got full‑blown customer‑service high energy, bright, upbeat, and powered by pure Dunkin’ spirit and maybe a bit caffeine. 😏 Manny was holding down the fort while a bit short‑handed, but you’d never know it. The guy had the positivity of a retro commercial jingle and the attention of someone who genuinely wants your day to start right. Honestly, it made the whole trip worthwhile. Keep up the great work and hey, if you really want to bring back that vintage Dunkin’ magic, maybe toss a few chocolate‑glazed munchkins into the lineup. Because some of us still believe in donut‑shaped joy.
  • DH
    Donald Hale
    Jan 1, 2026
    2.0
    Management at this location is garbage. 40 minutes before closing they left a 16-year-old new employee in charge of the whole place with nobody else there. The cops were here because somebody committed a crime and he was trying to catch up on orders but was far behind. The guy behind the counter is a beast. Props to him for keeping a good attitude. Screw this place for doing this to him.
  • JJ
    John
    Jan 1, 2026
    4.0
    I've been to here a few times and it's been alright. I would say it's a slightly above average Dunkin, parking can be a little tricky sometimes

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 801 S Park St, Madison, WI?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' in Madison offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.