Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Madison, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing poor service and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and a lack of attention to detail in fulfilling requests.
Food Quality
Several reviews mentioned unsatisfactory food quality, including stale items and poorly prepared drinks.
Cleanliness
Some customers noted cleanliness issues, including unsanitary practices by staff and dirty dining areas.
Positive Experiences
Despite the negative feedback, there were a few positive reviews praising friendly staff and good food quality.
MR
madelyn roberts
2 days ago
1.0
Consistently 15-20 minutes for a single coffee in the drive thru. Had to pull out of the drive thru because it was over 20 minutes several times. Consistently very disappointing. Don’t waste your time.
CC
Caramelized Candymaker
3 days ago
1.0
Service was absolutely horrible, management is worse. Got my food wrong and workers were cussing like crazy. Never go here with kids ever. Never getting dunkin here again.
TS
Tom S
Jan 2, 2026
5.0
Time to make the donuts”?
Oh, they made them, but Manny made the morning.
Not sure what’s going on with some of the other reviews, but here’s my pro tip: get in early. I walked in on a wintery morning expecting the usual half‑awake shuffle, and instead got full‑blown customer‑service high energy, bright, upbeat, and powered by pure Dunkin’ spirit and maybe a bit caffeine. 😏
Manny was holding down the fort while a bit short‑handed, but you’d never know it. The guy had the positivity of a retro commercial jingle and the attention of someone who genuinely wants your day to start right. Honestly, it made the whole trip worthwhile.
Keep up the great work and hey, if you really want to bring back that vintage Dunkin’ magic, maybe toss a few chocolate‑glazed munchkins into the lineup. Because some of us still believe in donut‑shaped joy.
DH
Donald Hale
Jan 1, 2026
2.0
Management at this location is garbage. 40 minutes before closing they left a 16-year-old new employee in charge of the whole place with nobody else there. The cops were here because somebody committed a crime and he was trying to catch up on orders but was far behind. The guy behind the counter is a beast. Props to him for keeping a good attitude. Screw this place for doing this to him.
JJ
John
Jan 1, 2026
4.0
I've been to here a few times and it's been alright. I would say it's a slightly above average Dunkin, parking can be a little tricky sometimes
What are the operating hours of Dunkin' at 801 S Park St, Madison, WI?
Dunkin' is open daily from 5:00 AM to 8:00 PM.
Does Dunkin' in Madison offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What are some of the featured seasonal drinks at Dunkin' during the holiday season?
The holiday menu features the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What types of meals does Dunkin' serve at this Madison location?
Dunkin' serves breakfast, lunch, and brunch meals.
Can I order Dunkin' ahead of time using a mobile app?
Yes, you can order ahead for a fast grab and go experience using the Dunkin' mobile app available on both iOS and Android.
What kinds of food and drinks is Dunkin' known for at this location?
Dunkin' is known for espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' at 801 S Park St have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
Is there free Wi-Fi available at Dunkin' in Madison?
Yes, free Wi-Fi is available at this Dunkin' location.
What nearby places can I visit before or after getting coffee at Dunkin'?
You can visit SSM Health St Mary's Hospital for medical services, El Rancho Mexican Grill for Mexican food, or The Curve for breakfast and brunch, all located near Dunkin'.
Are there mobile phone stores near Dunkin' in Madison?
Yes, Mobile Generation Bay Creek and Verizon mobile phone stores are close by, offering options if you need phone or telecom services alongside your Dunkin' visit.
What healthcare services are available near Dunkin' at 801 S Park St?
Nearby healthcare facilities include SSM Health Dean Medical Group, several specialized doctors like cardiologists and neurologists, and the Dean Health System hospital.