Domino's Pizza

3.2
264 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Madison? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 4680 Cottage Grove Road .

Location

Domino's Pizza
4680 Cottage Grove Road, Madison, WI
53716, United States

Hours

Reviews

3.2
264 reviews
5 stars
107
4 stars
35
3 stars
20
2 stars
17
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised the manager's helpfulness while others reported rude interactions and unresponsive staff.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Delivery Issues

Numerous complaints about late deliveries, wrong orders, and poor communication regarding order status.

Food Quality

Inconsistent food quality; while some customers enjoyed their meals, others reported cold or poorly made food.

Management Concerns

Negative comments about management's handling of customer complaints and overall service quality.
  • MC
    Matthew Currie
    Nov 15, 2025
    1.0
    Careful on the roads when the Gray sedan delivers pizza he runs stop lights in front of moving traffic and drives 20 below the speed limit to play around in their car. When I attempted to call it in after the 2nd experience in under a week with him on the road. I am prepared to record and file a complaint next trip he decides the rules dont apply to them.
  • BF
    Brett Favre
    Oct 31, 2025
    5.0
    Manager was awesome. Had a problem on line e with order and came to the store to cancel order because ut didnt get entered correctly. He was an absolute great guy he helped me out and was very understanding
  • JW
    Jayme Westra
    Oct 27, 2025
    5.0
    I ordered a Philly cheesesteak add banana peppers. Got amazing customer service from the new manager. I thought he was quite knowledgable. Will come more often now!!.
  • CE
    Carbin Epic
    Sep 7, 2025
    1.0
    Placed our order using the online app, using the tracker feature said our pizza was to be delivered around 6:15 ish, pizza was still at the store 1 hr later. I drove to the store to pick it up and they couldn’t find it. Requested my order to be refunded and it was, no other accommodations were offered to make order whole again. This is not the first time with this issue or experience with this store.
  • CA
    Caitlin Addison
    Sep 6, 2025
    2.0
    On 9/5/25 my husband and I picked up a large pizza and 16 wings from this location. The pizza was alright, but the wings hardly had any sauce on them. *Photo attached* I called and the guy who answered the phone lacked so much accountability and customer service. He stated they put the standard amount of sauce on the wings, and if we wanted to come back he would put extra sauce on them for us. I let him know we live 15 minutes 1 way, 30 minutes round trip and I wasn’t going to come back for sauce that should already be on the wings. I asked for a credit to which he stated “I’m not going to give you a $17.99 credit because of sauce” which is crazy because that’s the upsetting part as the customer, I paid $17.99 for 16 wings and got home to not even be able to enjoy them. The wings cost more than my pizza. After defending himself and arguing with me he offered me 20% off my next order. For reference that’s $3.50 cents off an order of 16 wings. I won’t be returning to this location, instead I’ll drive the same distance to the location on East Washington St. My advice for this location’s management - for the sake of customer retention. Sometimes it’s best to give the customer the benefit of the doubt, and make sure you’re offering good service. Not everyone is looking for free food. In this case I really didn’t receive a good product. This isn’t my first time ever ordering Dominos, so telling me I’ve received the standard amount of sauce and arguing with me only made the situation more frustrating.

Frequently Asked Questions About Domino's Pizza

What types of pizza does Domino's Pizza in Madison offer?

Domino's offers Specialty Pizzas and also lets you build your own pizza using New York Style, Handmade Pan, or Parmesan Stuffed Crust options.

What are the operating hours for takeout and delivery at Domino's Pizza located at 4680 Cottage Grove Road?

Domino's Pizza is open daily from 10:30 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM for both takeout and delivery.