Dairy Queen (Treat)

Reviews

• NN

  Noah

  Jan 19, 2026
  3.0
  Back to what were saying
• EE

  ella

  Oct 15, 2025
  1.0
  I’ve only been to this location twice but both times I went the people working there were not exactly the kindest. The second time I went here (about a month ago), I ordered online and got a superman (supposed to be cake batter flavored) blizzard that came with cookie dough and I also ordered some pretzel sticks with queso. When I got there to pick up the food, the pretzel sticks were cold and I got no queso to go with it and the worker said that they don’t normally make food this late in a passive aggressive way and that’s the reason why I wasn’t able to get the queso that was supposed to come with it. She made it seem like it was my fault for ordering what is literally displayed on their menu. I ended up giving the pretzel sticks to my boyfriend to eat and I was excited to eat my superman blizzard on my walk back home, but when I opened it and tried it it came with zero cookie dough and it wasn’t cake batter flavored, it was essentially just vanilla with blue food coloring and sprinkles in it. Personally, I would never order a vanilla ice cream with sprinkles (it was supposed to be cake batter with cookie dough), so I was pretty disappointed and ended up not eating that either. I am less bothered by the mess up on BOTH my items than I am by the lack of kindness from the employees. I was super excited to know that where I moved had a Dairy Queen close by since I always ate there with my family as a kid, but my experiences have been unpleasant enough that I can’t manage to go back there any time soon. When I made this mobile order, it was after a pretty bad and long day at work, so I was really excited to just get some food and ice cream. Once I left the dairy queen with both a bad experience and the wrong food, I literally just broke down crying. Although maybe dramatic, that really just sent me over the edge after an already difficult day and made me not want to go back to this location despite loving Dairy Queen my whole life. Both times I went there I felt like such an inconvenience for simply getting ice cream at the place that is supposed to make ice cream (my roommates felt that same way after we went together, which was the first time I went to this location)
• AK

  Alex Kim

  Jul 15, 2023
  1.0
  Got the order completely wrong and awful customer service
• DH

  David Hobbs

  Jul 24, 2019
  5.0
  The best dairy queen in Madison Wisconsin

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