Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
Corporate insists staff must serve ICE. Even if they feel like their life is in danger. While I once enjoyed this chain, I will not be returning until their bosses say otherwise.
JW
Jenna Wiedenbeck
Dec 29, 2025
1.0
I was very disappointed by the manager’s (Orion?) rude and disrespectful behavior. The way he spoke to staff was unacceptable and reflects poor leadership and inadequate management training. While I’m glad to see Caribou back in Madison, behavior like this damages the brand. If they begin losing their kind, amazing staff, it will be a direct result of this leadership. Corporate should take customer concerns like this seriously.
DC
Don Craig
Dec 29, 2025
5.0
This location has such an amazing staff and great service. Most of the time I go because the food and drinks are so good. Other times I go just because I know that I’ll have a super positive experience. Thank you all for being amazing.
DG
Darcy Geldmeyer
Dec 24, 2025
3.0
I love Caribou Coffee, but the staff is disappointing. I get that you have to work on Christmas Eve, but shouting your disappointment and blaming it on management wanting money isn’t right (these conversations should be held in private, not in front of me as I’m waiting to give my order). I almost left in line if it wasn’t for the other employee saying she’d take the order instead of that guy, and apologizing twice for his behavior. We don’t come through often, so I’ll reconsider if I’ll stop by again.
BB
Brittany
Dec 20, 2025
5.0
I drove cross town to get my favorite seasonal drink this morning and because it’s a bit complicated it turned wrong. Unfortunately I was in a hurry to get to a workout and couldn’t go back to have it fixed. I stopped back later and explained the situation and how disappointed I was after driving across town to get it while supplies last. Milo was very patient and understanding. He offered to remake my drink and asked me to make sure it was accurate before leaving. We apologized for complaining and he reassured us that there is being kind and complaining and being rude. I will be asking for him next time!
What are the regular opening hours of Caribou Coffee in Madison?
Caribou Coffee in Madison is open Monday to Friday from 5:30 AM to 7:00 PM, Saturdays from 6:00 AM to 7:00 PM, and Sundays from 6:30 AM to 6:00 PM.
Does Caribou Coffee offer in-store pickup for orders?
Yes, Caribou Coffee provides in-store pickup service for customers.
How can I order coffee from Caribou Coffee using a mobile app?
You can order Caribou Coffee's drinks via their mobile app available on the Apple App Store and Google Play Store, or by using their online ordering link.
What types of products does Caribou Coffee offer?
Caribou Coffee offers a variety of beverages including coffee, mochas, lattes, hot chocolate, cold press, tea, espresso, iced coffee, chai tea, and more. They also provide food items like bagels, bakery goods, and oatmeal, as well as merchandise and gift cards.
Are there any special or signature drinks I should try at Caribou Coffee?
Yes, some of their specialties include the Campfire Mocha®, Turtle Mocha, Caramel High Rise®, Crafted Press, Iced Crafted Press, Nitro Cold Press, Mint Condition Mocha®, and Caribou Cooler® blended beverages.
Is Caribou Coffee in Madison open on major holidays?
Caribou Coffee has special holiday hours, such as closing early on Thanksgiving (Nov 27) and Christmas Eve (Dec 24), closing on Christmas Day (Dec 25), and adjusted hours on New Year's Eve (Dec 31) and New Year's Day (Jan 1).
What is the address and contact number for Caribou Coffee in Madison?
The Caribou Coffee is located at 5450 Buttonwood Drive, Madison, WI 53718. You can contact them by phone at +1 608-740-7997.
What nearby places can help me find Caribou Coffee or make my visit more convenient?
Nearby places like Kwik Trip gas stations and convenience stores can help if you need fuel or quick snacks before or after your visit. Also, nearby Eastpark Apartments and Elevate Apartments may be convenient for local residents visiting the café.
Are there any educational or family-related places near Caribou Coffee in Madison?
Yes, places like Sotthea Phoeurng school, Amcenter Drive KinderCare preschool, and Bright Horizons at the American Center are nearby, making it convenient for families to grab coffee during school runs or daycare visits.
What other dining or service options are near Caribou Coffee in Madison?
Nearby are eateries like Milio's Sandwiches and Erin's Snug Irish Pub and Restaurant, as well as services like the Animal Center for Emergency and Specialty (ACES) and Serenity Pet Spa, providing options for meals and pet care close to your coffee stop.