Arby's

3.8
745 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4 Collins Ct, Madison, WI
53716, United States

Hours

Reviews

3.8
745 reviews
5 stars
301
4 stars
196
3 stars
111
2 stars
47
1 star
90

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold sandwiches, stale fries, and incorrect orders.

Cleanliness

Multiple reviews highlighted poor cleanliness, particularly in the restrooms and overall restaurant conditions.

Service Experience

While some customers praised friendly staff, many noted slow service and issues with order accuracy.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that the value did not match the quality of food received.
  • LC
    Laurin Chisnell
    5 days ago
    4.0
    Food is usually accurate and good from this location. Convenient it is right off the beltline. Is located at a busy intersection so can take time to exist during rush hours.
  • TR
    tj ring
    Jan 1, 2026
    1.0
    Restaurant seriously need some revamping, go to arby's often went there on New Year's Day. Fries were old, stale chicken strips were way overcooked. Like they've been sitting under a heating lamp. Nothing was fresh ...Wife ordered a double Roast Beef.\With cheddar they forgot the cheddar. Dont think we will be back.
  • RS
    renee stegmueller
    Dec 29, 2025
    5.0
    No complaints from me. Always fresh and hot. Need locations closer to me though.
  • MZ
    Michael Zickert
    Sep 4, 2025
    5.0
    Best place to ever eat,
  • WF
    William Fleming
    Aug 26, 2025
    1.0
    I come to Arby's for the curly fries. Every time I come to this Arby's I get a large curly. I'm tempted to order a small and see what the difference is because the large is only over 2/3 full at best.