Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Customer Service
Many reviews highlighted rude and dismissive behavior from staff, contributing to a negative customer experience.
Food Quality
Customers frequently mentioned issues with food preparation, including cold or poorly made items, and missing order components.
Cleanliness
Several reviews noted that the restaurant was dirty and in need of maintenance, impacting the overall dining experience.
Order Accuracy
There were consistent complaints about incorrect orders and missing items, leading to frustration among customers.
RS
Ricky Sanchez
3 days ago
1.0
Waited for 20 minutes on 2 Large Fries and they were cold don’t recommend coming at this McDonalds. Staff needs to be better.
BB
Baby Boy
Feb 23, 2026
1.0
Horrible nasty iced Carmel coffee. It's really dark and doesn't even have a flavor to it not Carmel not anything but coffee. Nastiest thing I've ever had in my life!!!!!!
RC
Rafas corona
Feb 10, 2026
1.0
The ketchup machines have been out of service for over 2 weeks. Also this carpet needs to be cleaned or replaced it smells and looks horrible
JH
James Hite
Feb 10, 2026
3.0
Food was typical, staff was busy, but they refused to give me a larger bag to carry my food in ,
a larger bag with handles.,...
They have them, the lady said no!
EE
eddiefan97
Jan 28, 2026
1.0
Waited 5 minutes in the drive thru. No one else there. Drove up to the window thinking drive thru not working. Could see people walking around inside finally asked what I wanted. Then told to park and wait some more. Will definitely only go there as a last resort
What are the regular operating hours for McDonald's at 104 Wells St, Lake Geneva?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to 1:00 AM.
Can I order McDonald's delivery, and what are the delivery hours?
Delivery is available daily from 5:00 AM to 11:45 PM via the online delivery service.
What payment options does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is curbside pickup offered at this McDonald's?
Yes, curbside pickup is available as part of their pickup and delivery services.
How can I use the McDonald's app to place an order?
You can order via the McDonald's app available on iOS and Android, or through quick links provided in their profile.
What are some nearby dining options to McDonald's on Wells St?
Nearby restaurants include Mama Cimino's Pizza, Joni's Diner, KFC, Burger King, and Culver's for a variety of cuisines.
Are there any fitness or recreational facilities near McDonald's?
Yes, Geneva Lakes Family YMCA, Lake Geneva YMCA Ducks Swim Team, and Integrative Hypnosis LLC are nearby for fitness and wellness activities.
What hotels are close to this McDonald's location?
Geneva Ridge Resort and The Cove of Lake Geneva are hotels nearby for convenient accommodation options.
Where can I go for shopping or other services near McDonald's at 104 Wells St?
Nearby options include Lake Geneva Clothesline Inc (laundromat), Lake Life Market (convenience store), RadioShack (electronics), and Coquette Lingerie Boutique (clothing store).
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