Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,315 reviews
5 stars
427
4 stars
269
3 stars
228
2 stars
121
1 star
270
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and inefficient order processing.
Customer Service
Many reviews highlighted poor customer service, including rude staff interactions and a lack of basic courtesy towards customers.
Food Quality
While some customers praised the food as hot and fresh, there were numerous complaints about cold, old, or incorrectly prepared items.
Cleanliness
Several customers noted that the restaurant was dirty and had unpleasant odors, impacting their overall experience.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, missing items, and the need to double-check orders before leaving.
- STSprinkle This4 days ago4.0I like this store. Convenient, workers are nice and check on you when standing at counter
- CAcjd agfNov 9, 20251.0How do you have the nerve to be the slowest McDonald's and the have the Gumption to be rude on top of extremely slow. You have to pick one slow or rude but not both. Especially to the elderly as well just disrespectful
- ALA LewisNov 7, 20254.0It's like why other McDonald's.
- JLJames LinaresNov 6, 20255.0Well usually when you go there for breakfast, you get what you want. The lady was a little grouchy, but the food was good.
- ASAndrew SindleNov 2, 20251.0Not even exaggerating when I say this is the worst McDonald’s I’ve ever been to, and I use to live in LA and seen some McDonald’s. Service is THE slowest. I get quicker service at Culver’s or an actual restaurant. Expect 15+ minute wait times in the drive thru. Food is always meh. No idea why it’s so slow when food comes out luke warm. Don’t expect to go here to get monopoly pieces or any limited time items- they never seem to have them.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 104 Wells St, Lake Geneva?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to 1:00 AM.
Can I order McDonald's delivery, and what are the delivery hours?
Delivery is available daily from 5:00 AM to 11:45 PM via the online delivery service.
What payment options does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is curbside pickup offered at this McDonald's?
Yes, curbside pickup is available as part of their pickup and delivery services.
How can I use the McDonald's app to place an order?
You can order via the McDonald's app available on iOS and Android, or through quick links provided in their profile.
What are some nearby dining options to McDonald's on Wells St?
Nearby restaurants include Mama Cimino's Pizza, Joni's Diner, KFC, Burger King, and Culver's for a variety of cuisines.
Are there any fitness or recreational facilities near McDonald's?
Yes, Geneva Lakes Family YMCA, Lake Geneva YMCA Ducks Swim Team, and Integrative Hypnosis LLC are nearby for fitness and wellness activities.
What hotels are close to this McDonald's location?
Geneva Ridge Resort and The Cove of Lake Geneva are hotels nearby for convenient accommodation options.
Where can I go for shopping or other services near McDonald's at 104 Wells St?
Nearby options include Lake Geneva Clothesline Inc (laundromat), Lake Life Market (convenience store), RadioShack (electronics), and Coquette Lingerie Boutique (clothing store).