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McDonald's

3.3
(1328 reviews)

Business Details

104 Wells St, Lake Geneva, WI
53147, United States
(262) 248-1144
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
104 Wells St, Lake Geneva, WI
53147, United States

Hours

Reviews

3.3
1,328 reviews
5 stars
431
4 stars
269
3 stars
231
2 stars
121
1 star
276

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.

Customer Service

Many reviews highlighted rude and dismissive behavior from staff, contributing to a negative customer experience.

Food Quality

Customers frequently mentioned issues with food preparation, including cold or poorly made items, and missing order components.

Cleanliness

Several reviews noted that the restaurant was dirty and in need of maintenance, impacting the overall dining experience.

Order Accuracy

There were consistent complaints about incorrect orders and missing items, leading to frustration among customers.
  • RS
    Ricky Sanchez
    3 days ago
    1.0
    Waited for 20 minutes on 2 Large Fries and they were cold don’t recommend coming at this McDonalds. Staff needs to be better.
  • BB
    Baby Boy
    Feb 23, 2026
    1.0
    Horrible nasty iced Carmel coffee. It's really dark and doesn't even have a flavor to it not Carmel not anything but coffee. Nastiest thing I've ever had in my life!!!!!!
  • RC
    Rafas corona
    Feb 10, 2026
    1.0
    The ketchup machines have been out of service for over 2 weeks. Also this carpet needs to be cleaned or replaced it smells and looks horrible
  • JH
    James Hite
    Feb 10, 2026
    3.0
    Food was typical, staff was busy, but they refused to give me a larger bag to carry my food in , a larger bag with handles.,... They have them, the lady said no!
  • EE
    eddiefan97
    Jan 28, 2026
    1.0
    Waited 5 minutes in the drive thru. No one else there. Drove up to the window thinking drive thru not working. Could see people walking around inside finally asked what I wanted. Then told to park and wait some more. Will definitely only go there as a last resort

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 104 Wells St, Lake Geneva?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location have a drive-thru, and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to 1:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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