Business Details
About
RestaurantMarcus Hotels & Resorts
Grand Cafe features a seasonal menu reflecting the scents and flavors of the Midwestern seasons in a casual setting for breakfast, lunch and dinner.
Details
- DeliveryNot available
- DebitAvailable
- Cash onlyNot available
- BreakfastAvailable
Location
Hours
Reviews
3.9
258 reviews
5 stars
141
4 stars
48
3 stars
19
2 stars
14
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, with long waits for food and drinks, and inattentive staff.
Food Quality
The quality of food was frequently criticized, particularly the buffet options, which were described as mediocre or cold.
Positive Experiences
Some customers praised specific servers and highlighted positive dining experiences, particularly with individual menu items.
Ambience Concerns
Several reviews mentioned issues with the restaurant's atmosphere, including temperature problems and noise.
Value for Money
Many felt that the prices charged did not match the quality of food and service received.
- TMTom MorrisonDec 23, 20253.0Made reservations weeks ago. Arrived on time and were seared immediately. Sat for a half hour waiting for our waiter. When he finally came he asked if we were ready to order. Told him we hadn’t received menus and would like to start with a drink. Took our drink order and gave us 1 menu there was 4 adults and 2 children . 20 minutes later he brought the kids drinks. 10 minutes later he brought 2 drink and 10 minutes later he brought the rest. Ordered an appetizer and our meals and asked that the appetizer was not served with the meal. 20 minutes later 2 meals were brought out. 10 minutes later 3 more were served with the appetizer then 5 minutes later the final one. We needed to request coffee and received the bill. Food was very good a little cold but at that point. We’re told they only had 2 chefs and we watched the staff running. Not a good way to run a restaurant
- MBMandi BurleyDec 22, 20253.0Ambience is poor: why is there so much glass breaking in this place? The fire alarm was the cherry on top. Staff told us not to worry, happens all the time (lol) Food is pretty good but I’ve been coming here for years and it’s definitely on a decline. I’ll never forgive them for taking the parfait off the breakfast menu. Breakfast potatoes are now weird slabs of potato skins. Scrambled eggs are runny. Butter comes slathered on the little jelly container you have to open yourself and not in its own dish or anywhere useful. The breakfast ham is about as thick as a few sheets of paper. Buffet is $26 per adult and $16 for a kid and they are EAGER to sell you on the buffet. I inquired about its price and the waitress was like “I’ll put you down for the buffet!” What? No, I only wanted to know the cost, let’s not get carried away here lol Told the waitress you don’t want coffee? Too bad, you’re getting it. At least it wasn’t on the bill…. The Grand Cafe used to be a highlight of our annual trips to this town but I think it’s time for us to find a new favorite because now it’s just bad on multiple fronts.
- PPPyde PypperNov 24, 20255.0Fabulous ....... Was there for dinner during SoberFest 2025 on Satur evening. Manager Brain is great, funny and actually noticed he gets his hands dirty and helps out with tables assisting servers. We had no reservation and he got us a table without issue. Our server KatieN was fabulous as well. And to top it all off they opened the buffet early and what a fabulous deal price wise, great selection & choices for food. I took advantage of the all you can eat & everything was top notch & tasted great. Honestly, I'm not a big buffet fan but I would Never hesitate to do the buffet here and for what you get it is priced Very fairly. Hats off to everyone from top to bottom at the Grand Cafe, job well done
- BMBryon MorseOct 10, 20253.0Disappointing
- CGCarl GoetzJul 26, 20255.0Sara did a great job and was a very attentive server. My prime rib dip and jus were excellent and so was the Manhattan. Only minor complaint was the fries didn’t seem fresh.
Frequently Asked Questions About Grand Café
What types of meals does Grand Café serve throughout the day?
Grand Café offers a seasonal menu for breakfast, lunch, and dinner showcasing Midwestern flavors.
What are the opening hours of Grand Café?
Grand Café is open from 6:30 AM; Monday and Tuesday until 9:00 PM, Wednesday until 9:00 AM, Thursday until 3:00 PM, Friday and Saturday until 10:00 PM, and Sunday until 3:00 PM.
Can I make a reservation at Grand Café?
Yes, you can reserve a table at Grand Café through their online reservation system.
What forms of payment are accepted at Grand Café?
Grand Café accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Grand Café cater to families and children?
Yes, Grand Café welcomes families, has a children's menu, high chairs, and wheelchair-accessible facilities.
Does Grand Café serve alcoholic beverages and have a bar onsite?
Yes, the café serves liquor, beer, wine, and cocktails and has an onsite bar.
Is Grand Café wheelchair accessible?
Yes, Grand Café has wheelchair-accessible entrances, parking, seating, restrooms, and high chairs.
Where is Grand Café located?
Grand Café is located at 7036 Grand Geneva Way, Lake Geneva, WI 53147, USA.
What nearby attractions can I visit before or after dining at Grand Café?
You can visit The Mountain Top Ski & Adventure Center for ski and outdoor activities, or the Lake Geneva Grand Resort and Spa for relaxation and spa treatments.
Are there entertainment options close to Grand Café?
Yes, nearby you will find Evergreen Theatre for cinema, Timber Ridge Arcade for arcade games, and the Evolve Nightclub for dancing and socializing.
Can I combine a visit to Grand Café with golfing activities nearby?
Absolutely, Grand Café is near The Brute Golf Course and The Highlands Golf Course at Grand Geneva, making it ideal for golf enthusiasts to dine before or after playing.