Service was frequently noted as either excellent or very poor, with some servers receiving high praise while others were criticized for being inattentive.
Food Quality
Food quality varied significantly, with many customers expressing disappointment in the buffet options and overall taste, while some enjoyed specific menu items.
Atmosphere
The restaurant atmosphere was generally described as nice and elegant, contributing positively to the dining experience.
Pricing Concerns
Many customers felt that the prices were too high for the quality of food and service received, particularly at the buffet.
Mixed Experiences
Overall experiences were mixed, with some customers having great meals and service while others reported significant issues, especially during busy times.
BM
Bryon Morse
Oct 10, 2025
3.0
Disappointing
KG
Kristi Goetz
Jul 26, 2025
5.0
We were there for lunch and had a great time. The wine was fantastic and had a very good chicken sandwich. Sara was our server and was very attentive and a delight.
CG
Carl Goetz
Jul 26, 2025
5.0
Sara did a great job and was a very attentive server. My prime rib dip and jus were excellent and so was the Manhattan. Only minor complaint was the fries didn’t seem fresh.
SS
Shardul Soni
Jun 26, 2025
4.0
It’s just a hotel coffee shop. Nothing worth calling home about.
JA
Juan Amaya
Jun 22, 2025
1.0
Guys, the Spirit of Quality left the place. The great service and food this place used to have, is a distant Memory. Lots to improve.
What types of meals does Grand Café serve throughout the day?
Grand Café offers a seasonal menu for breakfast, lunch, and dinner showcasing Midwestern flavors.
What are the opening hours of Grand Café?
Grand Café is open from 6:30 AM; Monday and Tuesday until 9:00 PM, Wednesday until 9:00 AM, Thursday until 3:00 PM, Friday and Saturday until 10:00 PM, and Sunday until 3:00 PM.
Can I make a reservation at Grand Café?
Yes, you can reserve a table at Grand Café through their online reservation system.
What forms of payment are accepted at Grand Café?
Grand Café accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Grand Café cater to families and children?
Yes, Grand Café welcomes families, has a children's menu, high chairs, and wheelchair-accessible facilities.
Does Grand Café serve alcoholic beverages and have a bar onsite?
Yes, the café serves liquor, beer, wine, and cocktails and has an onsite bar.
Is Grand Café wheelchair accessible?
Yes, Grand Café has wheelchair-accessible entrances, parking, seating, restrooms, and high chairs.
Where is Grand Café located?
Grand Café is located at 7036 Grand Geneva Way, Lake Geneva, WI 53147, USA.
What nearby attractions can I visit before or after dining at Grand Café?
You can visit The Mountain Top Ski & Adventure Center for ski and outdoor activities, or the Lake Geneva Grand Resort and Spa for relaxation and spa treatments.
Are there entertainment options close to Grand Café?
Yes, nearby you will find Evergreen Theatre for cinema, Timber Ridge Arcade for arcade games, and the Evolve Nightclub for dancing and socializing.
Can I combine a visit to Grand Café with golfing activities nearby?
Absolutely, Grand Café is near The Brute Golf Course and The Highlands Golf Course at Grand Geneva, making it ideal for golf enthusiasts to dine before or after playing.