We were wildly disappointed in our New Year’s Eve 4-course dinner which we reserved for our anniversary.
Our reservation was for 7:30 p.m., and we were seated promptly by no later than 7:35. However, by 8:30 p.m., we had received only our drinks and the first course. During this extended wait, no bread or interim offering was provided, which made the pacing feel ill timed.
We understand that New Year’s Eve is an extremely busy evening and appreciate the effort required to accommodate a full dining room. That said, the service and overall execution suggested that the restaurant was struggling to keep up with the volume, which significantly impacted the guest experience.
When the remaining courses arrived, while the dishes appeared technically cooked well, they seriously lacked seasoning and flavor overall. Each course felt notably underwhelming, especially for what was presented as a premium, multi-course dining experience.
In addition, several details further detracted from the evening. There was dried food visibly stuck to the lamp on the center of our table, which felt inconsistent with the level of cleanliness and attention to detail expected at this price point.
Finally, the dining room atmosphere significantly diminished the experience. The restaurant was extremely loud, and we were seated between multiple large groups, making it difficult to have a conversation at our table.
In total, we spent approximately $420 for the meal. Based on the pacing, quality, ambiance, and overall execution, we do not feel the experience reflected that value and would not have considered it worth more than $150.
Juels went above and beyond to make our Christmas dinner enjoyable.
SM
Scottie Munoz
Dec 25, 2025
Highly recommend this chophouse — it has truly never failed us. We’ve been coming here for Christmas for the past three years, and every single time it impresses. The food is consistently excellent, the quality never disappoints, and the staff is always warm, professional, and attentive. It’s become a holiday tradition for us, and we wouldn’t have it any other way. Great food, great service, and a great experience every time.
AW
Anouska Wheatley
Dec 24, 2025
I will start off by saying we had an amazing night at the Grand Geneva and dinner at the Chophouse on Monday night. My family have eaten at this restaurant multiple times a year for many many years and while there have been a couple of hiccups, the food, service and atmosphere have always managed to be on point and Monday was no exception.
The last couple of times at the chophouse I have ordered the Caesar salad, with chicken added, as a main. Last time I was a little disappointed with the portion size- for a $15 salad and $15 extra for chicken - there wasn’t much on the plate. I tried again on Monday thinking maybe it was a one off, but no, in fact the portion size was less than last time. There was a decent amount of chicken, however the kicker was that the chicken was tough and almost inedible this time. For a $30 salad this is just a huge let down.
As I said we have been there many times, are loyalty members, and have created the best memories at the resort and especially the Chophouse, so it pained me to write this, but I just felt the need to say something this time.
RC
Robert Copley
Dec 19, 2025
We had a fantastic dinner at the Geneva Chophouse during our stay. The food was excellent, and our waiter, Joel, was outstanding, friendly, knowledgeable, and attentive without being overbearing. I highly recommend the Delmonico Ribeye, which was cooked perfectly. Their desserts are made in house, and the New York cheesecake is a 10/10. A great dining experience from start to finish.