Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lake Geneva, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
293 reviews
5 stars
156
4 stars
37
3 stars
15
2 stars
13
1 star
72
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Customers frequently reported issues with incorrect orders and customization requests not being followed.
Wait Times
Many reviews highlighted excessively long wait times, often exceeding 30 minutes, both in-store and at the drive-thru.
Staff Training
There were numerous comments about the need for better staff training and management, with some employees appearing unhelpful or untrained.
Coffee Quality
While some customers enjoyed the coffee, many expressed dissatisfaction with its quality, mentioning it was often watered down or burnt.
Customer Service
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of responsiveness.
- NPNatalie PrincivalliNov 16, 20251.0If I could give a 0 star review I would. This is the one place on earth that I HATE the most! The workers suck, terrible customer service. The people are so slow, I’ve gone here a handful of times and am always in line no joke for like 20 minutes. Today was my last straw…I’m in line for you guessed it 20 minutes and they made my drink wrong and gave me the wrong doughnut. Are these people even being trained? How is this Dunkin’ even open? Please do us all the favor and close down. I HATE you Dunkin’!
- CHClayton HonakerNov 12, 20251.0Pull in drive through 6:20 am only one in line. Dude tells me one moment. 3 minutes goes by I say hello, he says "sorry about that do you have a mobile order?" No... again he says "one moment please" I just want a coffee... his response is "I'm the only one here"
- SSSmallNov 1, 20252.0It seems that when you place an order here, most employees don't listen well. I only ever order the Sausage Wake-Up Wraps, or really anything with sausage, because I'm not a fan of bacon. When you try to customize an order (like adding a sauce, or for example, asking for sausage instead of bacon), they consistently get it wrong. The coffee is normally okay, which is why I still show up. However, when it comes to food, they are terrible at both order accuracy and quality control.
- STSusan ThomasOct 29, 20251.0I love Dunkin coffee so was very excited about Dunkin’s arrival in Lake Geneva! Coffee was just perfect for a year BUT now they are watering down the coffee so much that past 3 times i didn’t even drink it :(( what a waste of my money. Please hire and train the personnel to make it right or stop deliberately watering down the coffee so you make a profit! Very disappointed customer
- ABAshley BensonOct 28, 20251.0This is my second time here, came here at 4:30pm on October 28, 2025 About 5 kids working, all of them managed to mess up a simple order. My iced coffee, a sausage WW and a sour donut. They took 8 mins to make an iced coffee, stared at me all of them wondering what I’m waiting for, forgot about the rest of the order. Gave me my donut, stared at me forgot that they were supposed to give me my wake up wrap when I get the wake up wrap there is literally just egg in a tortilla. The wrap tasted like soap I’m guessing soap was spilled somewhere and they touched my food while cleaning or using it? Most of this crew was just really upsetting they didn’t smile besides one girl who gave me my incorrect wrap. I am a diehard Dunkin fan but this is worst shift and experience I had.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Lake Geneva, WI?
Dunkin' in Lake Geneva, WI is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What holiday beverages are currently available at Dunkin'?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, customers can order ahead using the Dunkin' mobile app available on both Apple and Android devices for a fast grab and go experience.
What types of meals are served at Dunkin' in Lake Geneva?
This Dunkin' location serves breakfast, lunch, and brunch options including coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' has a drive-thru service to facilitate quick and convenient orders.
What nearby restaurants can I visit before or after enjoying Dunkin' in Lake Geneva?
Nearby restaurants include Subway, Noodles & Company, Qdoba Mexican Eats, Rosati's Pizza, and Taco Bell, offering a variety of dining options.
Are there any nearby coffee shops near this Dunkin' location for alternative options?
Yes, nearby coffee options include another Dunkin' location and Starbucks, both within close proximity to this Dunkin'.
What nearby services are available if I need healthcare while visiting Dunkin'?
Nearby healthcare centers include Mercyhealth Lake Geneva, Lakeside Orthopaedic, Mercy Lakeside Orthopaedics, and Aspen Dental, providing various medical services.
Does Dunkin' in Lake Geneva accept credit and debit cards for payment?
Yes, this Dunkin' location accepts both debit and credit card payments for your convenience.