Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
407 reviews
5 stars
168
4 stars
77
3 stars
60
2 stars
30
1 star
72
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed hot and fresh meals, while others received cold or poorly prepared items.
Service Speed
Long wait times reported frequently, especially in the drive-thru, with some customers experiencing delays of 20-50 minutes.
Customer Service
Customer service is inconsistent; while some staff were friendly and helpful, others were reported as rude or unprofessional.
Cleanliness
Generally clean environment noted, but some customers reported unsanitary conditions and poor hygiene practices among staff.
Management Issues
Concerns about management practices, including poor handling of staff issues and customer complaints.
- JGJody Marr, Hometown Realty Group4 days ago3.0Not the best service.
- HBhailey bentleyNov 17, 20252.0Food was good, but the place needs to be cleaned. There were finger prints and food on the windows and pictures. Most tabels were dirty (there were 3 people inside) and chairs.
- JMJay MelonNov 2, 20251.0Very very slow! Waited over 30 mins for a chicken strip with zero other customers. POORLY managed, the kids working here were rude, loud, mean, and simply not preparing the order in lieu of playing like toddlers and poking eachother. Was dirty and messy as well.
- JMJim MorrisOct 13, 20255.0Always great food maybe have to wait sometime for your food but let’s remember we can all make mistakes let work together and eat together and enjoy together
- DCDiana clarkSep 25, 20255.0Love the lg pecan Sunday with hot fudge and whipping cream. Just one thing at driveup window the smell of stinky fried food permeates out the window. Needs ventilation checked.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Ladysmith offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers.
What are the operating hours of Dairy Queen Grill & Chill in Ladysmith?
They are open daily from 9:30 AM to 9:00 PM.
Does Dairy Queen Grill & Chill in Ladysmith have a drive-thru service?
Yes, they offer drive-thru service for customers.
Is Dairy Queen Grill & Chill Ladysmith family-friendly and accessible for children?
Yes, the restaurant is family-friendly, has booster seats, high chairs, and welcomes children.
Can I place an order online for pickup at Dairy Queen Grill & Chill in Ladysmith?
Yes, you can place an order online via their official ordering website.
Does Dairy Queen Grill & Chill provide outdoor seating for guests?
Yes, they offer outdoor seating options.
Where is Dairy Queen Grill & Chill located in Ladysmith?
It is located at 804 Lake Ave W, Ladysmith, WI 54848-1216, USA.
Are there nearby places I can visit before or after dining at Dairy Queen Grill & Chill?
Yes, nearby places include the coffee shop and bakery Toad House, the Rusk Area Arts Alliance for arts and entertainment, and Kwik Trip convenience store which can be useful for quick shopping.
How can I use nearby transportation or locations to find Dairy Queen Grill & Chill in Ladysmith?
Nearby landmarks like the Ladysmith Family Restaurant and local real estate agencies such as Weisenberger Realty LLC can help you locate the Dairy Queen at 804 Lake Ave W.
Are there other food options near Dairy Queen Grill & Chill in Ladysmith?
Yes, nearby dining options include Hardee's (a burger restaurant), Indianhead Cafe, and Country Kitchen (American restaurants).