Dairy Queen Grill & Chill

3.6
410 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
804 Lake Ave W, Ladysmith, WI
54848-1216, United States

Hours

Reviews

3.6
410 reviews
5 stars
171
4 stars
77
3 stars
60
2 stars
30
1 star
72

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were consistent complaints about cold items and incorrect orders.

Service Issues

Numerous reviews highlighted poor service, including long wait times, rude staff, and mismanagement.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and staff hygiene concerns.

Staff Behavior

Feedback indicated a lack of professionalism among staff, with reports of rude interactions and visible conflicts.

Positive Experiences

Despite the negative feedback, some customers praised the food and friendly service during their visits.
  • JC
    JG Croza
    1 day ago
    5.0
    Excelente comida, recomendo.
  • JV
    Jesse V
    Nov 26, 2025
    5.0
    Absolute perfection. May have stumbled upon the goat of all DQs. I risked it all to take this quick photo on icy roads, so it didn't capture the true aura.
  • JG
    Jody Marr, Hometown Realty Group
    Nov 20, 2025
    3.0
    Not the best service.
  • HB
    hailey bentley
    Nov 17, 2025
    2.0
    Food was good, but the place needs to be cleaned. There were finger prints and food on the windows and pictures. Most tabels were dirty (there were 3 people inside) and chairs.
  • JM
    Jay Melon
    Nov 2, 2025
    1.0
    Very very slow! Waited over 30 mins for a chicken strip with zero other customers. POORLY managed, the kids working here were rude, loud, mean, and simply not preparing the order in lieu of playing like toddlers and poking eachother. Was dirty and messy as well.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Ladysmith offer?

They serve soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers.

What are the operating hours of Dairy Queen Grill & Chill in Ladysmith?

They are open daily from 9:30 AM to 9:00 PM.