While many customers enjoyed the food, there were consistent complaints about cold items and incorrect orders.
Service Issues
Numerous reviews highlighted poor service, including long wait times, rude staff, and mismanagement.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and staff hygiene concerns.
Staff Behavior
Feedback indicated a lack of professionalism among staff, with reports of rude interactions and visible conflicts.
Positive Experiences
Despite the negative feedback, some customers praised the food and friendly service during their visits.
JC
JG Croza
1 day ago
5.0
Excelente comida, recomendo.
JV
Jesse V
Nov 26, 2025
5.0
Absolute perfection. May have stumbled upon the goat of all DQs. I risked it all to take this quick photo on icy roads, so it didn't capture the true aura.
JG
Jody Marr, Hometown Realty Group
Nov 20, 2025
3.0
Not the best service.
HB
hailey bentley
Nov 17, 2025
2.0
Food was good, but the place needs to be cleaned. There were finger prints and food on the windows and pictures. Most tabels were dirty (there were 3 people inside) and chairs.
JM
Jay Melon
Nov 2, 2025
1.0
Very very slow! Waited over 30 mins for a chicken strip with zero other customers. POORLY managed, the kids working here were rude, loud, mean, and simply not preparing the order in lieu of playing like toddlers and poking eachother. Was dirty and messy as well.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Ladysmith offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers.
What are the operating hours of Dairy Queen Grill & Chill in Ladysmith?
They are open daily from 9:30 AM to 9:00 PM.
Does Dairy Queen Grill & Chill in Ladysmith have a drive-thru service?
Yes, they offer drive-thru service for customers.
Is Dairy Queen Grill & Chill Ladysmith family-friendly and accessible for children?
Yes, the restaurant is family-friendly, has booster seats, high chairs, and welcomes children.
Can I place an order online for pickup at Dairy Queen Grill & Chill in Ladysmith?
Yes, you can place an order online via their official ordering website.
Does Dairy Queen Grill & Chill provide outdoor seating for guests?
Yes, they offer outdoor seating options.
Where is Dairy Queen Grill & Chill located in Ladysmith?
It is located at 804 Lake Ave W, Ladysmith, WI 54848-1216, USA.
Are there nearby places I can visit before or after dining at Dairy Queen Grill & Chill?
Yes, nearby places include the coffee shop and bakery Toad House, the Rusk Area Arts Alliance for arts and entertainment, and Kwik Trip convenience store which can be useful for quick shopping.
How can I use nearby transportation or locations to find Dairy Queen Grill & Chill in Ladysmith?
Nearby landmarks like the Ladysmith Family Restaurant and local real estate agencies such as Weisenberger Realty LLC can help you locate the Dairy Queen at 804 Lake Ave W.
Are there other food options near Dairy Queen Grill & Chill in Ladysmith?
Yes, nearby dining options include Hardee's (a burger restaurant), Indianhead Cafe, and Country Kitchen (American restaurants).