Jimmy John's

Reviews

• AG

  ADHD Gunner

  Apr 16, 2026
  1.0
  service was awful, Guy I called sounded annoyed because I asked about my order. Took over an hour. Just awful dont recommend.
• JA

  Jason Amundson-Hodson

  Apr 7, 2026
  1.0
  Ordered food , driver in SUV with Illinois plates FFM??? was rude, had attitude, and damn near threw my sandwich at me, and gave me the bird as he got in his car. Called management and she acted as if it was no big deal, like it's the normal.
• PX

  Pa Dee Xiong

  Feb 28, 2026
  2.0
  Ordered from the app on Sat 2/28. Just don’t get delivery at all. They don’t include napkins, they don’t include extras, like extra lettuce, even if you order it that way. They send out their delivery driver with five orders so your food is very soggy and your bag is soggy from your sandwiches. Got a toasted sandwich and it was burned and soggy. You can’t track the driver so you have no way of knowing how long it’ll be until the driver gets there. I live about 10 min away and I didn’t receive the food until an hour and 20 min later.
• EH

  Elliott Higgins

  Dec 8, 2025
  1.0
  Delivered to the wrong address after given clear instructions on where to deliver to. I called and they were being completely rude. Talking back to me very unprofessionally. Customer service is terrible at this location which is the one on Pearl Street. Would NOT recommend.
• CG

  Carri Galster

  Dec 6, 2025
  2.0
  They failed to make more bread which caused over an hour wait on our food after putting in an online order. Then did not notify me when the order was ready so we waited in the store for 20 more minutes just to find out the order was sitting behind the counter. When we entered the store the manager greeted us with a “YOU’RE GOING TO HAVE TO WAIT”. Honestly not the first time I’ve had a poor experience here. Go to the other locations.