Jimmy John's

Reviews

• EH

  Elliott Higgins

  Dec 8, 2025
  1.0
  Delivered to the wrong address after given clear instructions on where to deliver to. I called and they were being completely rude. Talking back to me very unprofessionally. Customer service is terrible at this location which is the one on Pearl Street. Would NOT recommend.
• CG

  Carri Galster

  Dec 6, 2025
  2.0
  They failed to make more bread which caused over an hour wait on our food after putting in an online order. Then did not notify me when the order was ready so we waited in the store for 20 more minutes just to find out the order was sitting behind the counter. When we entered the store the manager greeted us with a “YOU’RE GOING TO HAVE TO WAIT”. Honestly not the first time I’ve had a poor experience here. Go to the other locations.
• MH

  Marshal Harris

  Sep 13, 2025
  1.0
  In 2017 I got food poisoning from the onalaska location went to the store and was told not their problem. Order tonight and food never comes, the delivery driver hangs up and my money is not refunded. Are you serious
• MZ

  Melissa Zamzow

  Aug 22, 2025
  4.0
  The staff was friendly & quick. The restaurant was packed but I was in & out in 5 minutes with my Turkey Tom sandwich.
• BJ

  brandon jarvi

  Feb 9, 2020
  1.0
  Literally been waiting two hours now for our food 😒