Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.2
266 reviews
5 stars
102
4 stars
37
3 stars
20
2 stars
16
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported consistently poor service, including rude staff, incorrect orders, and long wait times for both in-store and delivery.
Order Accuracy
Many reviews highlighted frequent issues with order accuracy, including missing items and incorrect sandwich preparations.
Cleanliness
Several customers expressed concerns about hygiene practices among staff, including unsanitary food handling.
Atmosphere
The atmosphere received mixed reviews, with some praising friendly staff while others noted a loud environment and inattentive service.
Management Issues
Customers indicated a lack of effective management, with reports of staff being unprofessional and unresponsive to customer complaints.
- JGJon GennrichDec 26, 20255.0Just got food person who took my order didnt tell me they did not have banana peppers yet only hot peppers added them without telling me the manager Mathew was amazing to help me after I have to call back
- DTDamselfly TrioNov 2, 20251.0I watched a person wipe his nose with gloves on (repeatedly) and then go back to cutting meat without washing his hands.
- NDNia DwyerOct 24, 20251.0We’ve tried ordering from this location a few times unfortunately because we have limited options around our neighborhood. They have NEVER gotten our order correct and they are always super rude about their mistakes. After this last time the service was so unbelievably terrible I think we finally learned our lesson and won’t give them anymore business. Absolutely terrible.
- MMMalcombSep 10, 20251.0This is the slowest Jimmy John’s in existence
- PBPatrick BrannonAug 15, 20251.0Delivery took an hour and I was given expired pasta salad. When I called to ask for a refund I wasn’t given one nor offered new salad. Amazing waste of money