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Jimmy John's

3.2
(265 reviews)

Business Details

1420 Losey Blvd, La Crosse, WI
54601, United States
(608) 788-2229

About

Sandwich Restaurant

Location

Jimmy John's
1420 Losey Blvd, La Crosse, WI
54601, United States

Hours

Reviews

3.2
265 reviews
5 stars
103
4 stars
36
3 stars
19
2 stars
16
1 star
91

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including incorrect items and missing ingredients.

Service Speed

Many reviews highlighted slow service and delivery times, often taking much longer than expected.

Customer Service

Feedback indicated a mix of experiences with customer service, with some praising individual employees while others reported rudeness and lack of assistance.

Cleanliness and Sanitation

Several reviews raised concerns about cleanliness and food handling practices, including unsanitary conditions in food preparation.

Overall Experience

The overall sentiment was largely negative, with many customers expressing disappointment and a lack of trust in the location.
  • MK
    Molly Kalous
    Feb 19, 2026
    1.0
    Bread was burnt and hard and borderline inedible, sandwiches were messy and also the orders were wrong, and when we went to pick it up they tried to only give us one sandwich when we ordered 2 - they just missed the second one - workers were also kind of rude :// hopefully this was just an off day but we will probably not be returning to this location after this experience
  • JG
    Jon Gennrich
    Dec 26, 2025
    5.0
    Just got food person who took my order didnt tell me they did not have banana peppers yet only hot peppers added them without telling me the manager Mathew was amazing to help me after I have to call back
  • DT
    Damselfly Trio
    Nov 2, 2025
    1.0
    I watched a person wipe his nose with gloves on (repeatedly) and then go back to cutting meat without washing his hands.
  • ND
    Nia Dwyer
    Oct 24, 2025
    1.0
    We’ve tried ordering from this location a few times unfortunately because we have limited options around our neighborhood. They have NEVER gotten our order correct and they are always super rude about their mistakes. After this last time the service was so unbelievably terrible I think we finally learned our lesson and won’t give them anymore business. Absolutely terrible.
  • TB
    Travis Babb
    Jul 3, 2025
    1.0
    Consistently disappointing. I live close and often will order JJ on a day off, but it has become and ongoing game to see how badly they mess up the order every time. Want your sandwich cut in half? Want the bread removed? Too bad, Jimmy John's does not care: despite it being a part of the online ordering process, this location ignores it every time. Every. Time. "Subs so fast you'll freak" certainly does not apply to this location. Currently at 45 min wait for our two sandwiches (5 min away) and I'm just hoping they show up with my chips this time. I never expect them to cut it in half anymore, I just ask for it to see if they still fail simple requests. Atmosphere is rough. The music was absurdly loud inside, and the staff was very distant. I had to wave to get their attention to ask for napkins (none set up, none offered) and had to literally SHOUT for it when they finally came over. Honestly, just go somewhere else and let this place die.

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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