McDonald's

3.0
659 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
102 Badger Rd Hwy 45, Kewaskum, WI
53040, United States

Hours

Reviews

3.0
645 reviews
5 stars
166
4 stars
117
3 stars
114
2 stars
75
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Food Quality

Several reviews mentioned issues with food preparation, including undercooked items, incorrect orders, and cold food.

Cleanliness

Customers frequently noted dirty tables and unsanitary conditions within the restaurant, impacting their overall experience.

Order Accuracy

A significant number of reviews indicated that orders were often incorrect, with missing items or wrong food being served.

Management Issues

Feedback pointed to poor management practices, including staff shortages and lack of proper training, contributing to the overall negative experience.
  • KJ
    Kyle Jackson
    2 days ago
    1.0
    Food was great as always but there was an old crabby lady that wouldn’t leave us alone.
  • KK
    Keith
    Nov 2, 2025
    1.0
    Undercooked burgers...and nothing done about it
  • AC
    ava czerniak
    Oct 28, 2025
    1.0
    would give one star review if possible morning shift is very rude. They got my order wrong and when I want him to say something they huffed and puffed. And we’re very upset that I asked them to Fix their mistake
  • SP
    Sheila Paquet
    Oct 13, 2025
    2.0
    Granted there's a certain level of expectation for a McDonald's restaurant experience, but this location off of Hwy 45 in Kewaskum fell several pegs short of the already low bar. It was just after "normal" lunch time on a Sunday, there was one other table in the restaurant who already had their food, and we saw/heard evidence of at least 7 employees on the clock. But somehow, our "fast food" still took 26 minutes to be delivered to our table of 2. After 15 minutes I approached the counter to see if the order was even being worked on, I was assured it was in the queue. After 20 minutes, the food runner lady poked her head out and said it was coming, so I commend her for that bit of customer attention. When she finally delivered it she said it took so long becaue they were waiting on the chicken nuggets, which are usually a staple at McDonald's, so 26 minutes??
  • MS
    Mark S
    Oct 11, 2025
    1.0
    On Saturday Oct 11th at 3:00pm,I Went inside to order 1 fish sandwich 1Big Mac,and 1quarter pounder with cheese.just sandwiches.Its total was$17 something.I handed the Older lady a $100 bill and she said "I don't have change for that"and just looking at me??so I said ok! and walked out.No effort to get change for it??it looked like I was gonna overwork her.She just seemed Lazy and ornery.Nothing like just there.to pick up a Check.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Kewaskum, WI?

McDonald's in Kewaskum, WI operates daily from 5:00 AM to 11:00 PM, except on Sunday when it opens at 6:00 AM.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.