Wendy's

3.6
984 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3811 75th St., Kenosha, WI
53142, United States

Hours

Reviews

3.6
984 reviews
5 stars
344
4 stars
233
3 stars
179
2 stars
82
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unresponsive, and unprofessional.

Food Quality

While some customers praised the food as hot and tasty, many reported issues with incorrect orders, cold food, and unsatisfactory preparation.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with unclean tables and malfunctioning soda machines.

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Management Issues

Feedback indicated poor management practices, including unhelpful responses to complaints and lack of staff training.
  • JR
    Jonathan Reeves
    Nov 13, 2025
    1.0
    Me and my daughter went in there after school to eat. We'll first the lady got the order wrong. Did not gives us are drinks. Made the ice cream wrong and when we wanted to say something they would not answer us and kept running around like they where busy. So after waiting 15 min from walking in the order was completely wrong get home and the burgers had nothing on them just plain bread and meat. I even wanted to place another order for the old lady but they would not even help. They where just yelling about how they keep getting order for tenders. Needless to say this place needs new staff. I think they just open a book and said let's just hire the help at this point.
  • MS
    Mick Stagni
    Oct 16, 2025
    1.0
    So we just ordered our Frosty swirl for few moments ago, and I asked for more caramel and the cashier Kathy was nice enough to add more on the frosties before giving it to us. So the manager she had glasses on, I ask who she was she said I'm the Manager, Kathy to give her the Frosty and she started to eat it in front of us, and to redo ours and charge us more, I said never mind on more Carmel, So you understand kathy the cashier was nice, it was the Manager who was rude and unprofessional, poor management skills and frankly terrible customer service. I won't return. Kathy you should be the Manager, your a better people person!!!!!!
  • MS
    mari sanchez
    Oct 12, 2025
    1.0
    this wendy’s absolutely sucks , everyone in there gives dirty looks and is completely nonverbal. they won’t greet customers and everyone is just completely rude, zero customer service.
  • RG
    Rich Gerhardt
    Oct 11, 2025
    5.0
    Service was slow.
  • FB
    Fed Baby
    Oct 4, 2025
    1.0
    Close this place Down!

Frequently Asked Questions About Wendy's

Is Kenosha 3 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.