Location.com logo
Brand Certified

Wendy's

3.6
(986 reviews)

Business Details

3811 75th St., Kenosha, WI
53142, United States
(262) 697-5680

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3811 75th St., Kenosha, WI
53142, United States

Hours

Reviews

3.6
986 reviews
5 stars
344
4 stars
235
3 stars
180
2 stars
82
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, unhelpful management, and a lack of basic greetings or interactions.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly prepared food, leading to frustration and dissatisfaction.

Food Quality

While some reviews praised the food as hot and tasty, there were consistent complaints about cold food, incorrect toppings, and overall quality being below expectations.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and malfunctioning soda machines, contributing to a negative dining experience.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.
  • AB
    Ashley Bindl
    Feb 9, 2026
    5.0
    We were in a car accident right in front of this Wendy's and the employees were so kind to bring out frosties for us and law enforcement. It was so thoughtful and made a rough situation a little better. Thank you so much!
  • NB
    nicole beck
    Nov 20, 2025
    1.0
    Literally the worst customer service ever. Such rude employees !!! Retrain your staff to smile.
  • JR
    Jonathan Reeves
    Nov 13, 2025
    1.0
    Me and my daughter went in there after school to eat. We'll first the lady got the order wrong. Did not gives us are drinks. Made the ice cream wrong and when we wanted to say something they would not answer us and kept running around like they where busy. So after waiting 15 min from walking in the order was completely wrong get home and the burgers had nothing on them just plain bread and meat. I even wanted to place another order for the old lady but they would not even help. They where just yelling about how they keep getting order for tenders. Needless to say this place needs new staff. I think they just open a book and said let's just hire the help at this point.
  • MS
    Mick Stagni
    Oct 16, 2025
    1.0
    So we just ordered our Frosty swirl for few moments ago, and I asked for more caramel and the cashier Kathy was nice enough to add more on the frosties before giving it to us. So the manager she had glasses on, I ask who she was she said I'm the Manager, Kathy to give her the Frosty and she started to eat it in front of us, and to redo ours and charge us more, I said never mind on more Carmel, So you understand kathy the cashier was nice, it was the Manager who was rude and unprofessional, poor management skills and frankly terrible customer service. I won't return. Kathy you should be the Manager, your a better people person!!!!!!
  • MS
    mari sanchez
    Oct 12, 2025
    1.0
    this wendy’s absolutely sucks , everyone in there gives dirty looks and is completely nonverbal. they won’t greet customers and everyone is just completely rude, zero customer service.

Frequently Asked Questions About Wendy's

Is Kenosha 3 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's in Kenosha?

The drive-thru at Wendy's in Kenosha is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: