Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unresponsive, and unprofessional.
Food Quality
While some customers praised the food as hot and tasty, many reported issues with incorrect orders, cold food, and unsatisfactory preparation.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with unclean tables and malfunctioning soda machines.
Service Speed
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Management Issues
Feedback indicated poor management practices, including unhelpful responses to complaints and lack of staff training.
JR
Jonathan Reeves
Nov 13, 2025
1.0
Me and my daughter went in there after school to eat. We'll first the lady got the order wrong. Did not gives us are drinks. Made the ice cream wrong and when we wanted to say something they would not answer us and kept running around like they where busy. So after waiting 15 min from walking in the order was completely wrong get home and the burgers had nothing on them just plain bread and meat. I even wanted to place another order for the old lady but they would not even help. They where just yelling about how they keep getting order for tenders. Needless to say this place needs new staff. I think they just open a book and said let's just hire the help at this point.
MS
Mick Stagni
Oct 16, 2025
1.0
So we just ordered our Frosty swirl for few moments ago, and I asked for more caramel and the cashier Kathy was nice enough to add more on the frosties before giving it to us.
So the manager she had glasses on, I ask who she was she said I'm the Manager, Kathy to give her the Frosty and she started to eat it in front of us, and to redo ours and charge us more, I said never mind on more Carmel, So you understand kathy the cashier was nice, it was the Manager who was rude and unprofessional, poor management skills and frankly terrible customer service. I won't return.
Kathy you should be the Manager, your a better people person!!!!!!
MS
mari sanchez
Oct 12, 2025
1.0
this wendy’s absolutely sucks , everyone in there gives dirty looks and is completely nonverbal. they won’t greet customers and everyone is just completely rude, zero customer service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kenosha, WI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kenosha, WI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (262) 697-5680.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Kenosha 3 Wendy’s serve breakfast?
Yes, this Wendy’s location in Kenosha, WI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Kenosha?
The drive-thru at Wendy's in Kenosha is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
Does Wendy's in Kenosha serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options does Wendy's Kenosha accept?
Wendy's Kenosha accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Is Wendy's Kenosha open for dine-in and delivery?
Yes, Wendy's Kenosha offers dine-in, drive-thru, and delivery services where available.
How can I place an order online or via app for Wendy's Kenosha?
You can order through the Wendy's mobile app or visit https://order.wendys.com and select the Kenosha location for online ordering.
How can I provide feedback or contact Wendy's Kenosha?
You can contact Wendy's Customer Care via their Contact page or call (262) 697-5680 for this location. Feedback can also be submitted through the Wendy's Customer Satisfaction Survey.
Are Wendy's gift cards available at the Kenosha location?
Yes, Wendy's gift cards are available in-restaurant and online through the Wendy’s gift card portal at www.wendysgiftcards.com.
What nearby restaurants can I visit before or after Wendy's Kenosha?
Nearby dining options include Luigi's Pizza Kitchen for Italian food and Popeyes® Louisiana Kitchen for chicken dishes.
What nearby businesses can help me find Wendy's Kenosha?
Nearby businesses such as RealtyPro Professional Real Estate Group and Starbucks can serve as landmarks to easily locate Wendy's at 3811 75th St., Kenosha.
Are there any local services near Wendy's Kenosha that customers might want to visit?
Customers might visit local services near Wendy's like RG Performing Arts Studio LLC for music and recreation or Herbert’s Jewelers Kenosha for jewelry and accessories.