Subway

Reviews

• JP

  Jordan Plawman

  2 days ago
  5.0
  The worker who was there on the day of my visit was extremely patient and didn’t give me any attitude whatsoever when I asked for a little bit more of something on my sub. He was the perfect example of what good customer service is supposed to look like.
• JP

  Jesse Plawman

  Oct 18, 2025
  5.0
  Wonderful customer service fast and overall amazing 10/10 would recommend
• MM

  Miguelinda Martinez

  Jul 10, 2025
  5.0
  Very clean
• PT

  peter taki

  Jun 30, 2025
  2.0
  Be away from hindi subway
• JJ

  Jinx

  Jun 20, 2025
  4.0
  I started at the Greenbay location. Where the food was made wrong, due to a language barrier unfortunately. However moot point since I didn't take said food with me becuse of technology issues. Had a digital gift card, QR code wouldnt scan, no way to manually enter the information on their end and Help Desk was less than helpful. I was told to print out the QR code. I go to the 75th location. Food was made correctly, yay. Once again I find myself unable to pay with the digital QR gift card. I add the gift card to my subway account. Manager can't bring up the gift card on their end when I enter my account information, the app does not produce any information other than the card exist in my account. Manager tells me to print it out and then they can try to scan it again or they can then enter the numbers manually; said numbers are already under the digital QR code but they apparently can't enter those numbers. I'm once again told to print it im also told to call customer support. Beyond frustrated at this point I ask for a discount for the inconvenience. I'm told no becuse none of this is their fault because the app and the gift cards are a third party system. I pay with my debit card and leave becuse I've now dealt with this for an hour and a half. Once home I go online to find a customer support phone number. That does not exist, I didn't however find an email but I have this feeling that that will also be useless. In hindsight I should have also tried using it as an NFC but my efforts have been fruitless thus far. In-between all of this I also tried using the app to order. They do not allow split tender on the app. I would have to add more money to the digital gift card in order to pay with the gift card at all; which I've already been having issues paying with so I opted to avoid adding more money to it. I will update this review to see how the email situation pans out. Update: tried using the gift card on an order the next day at the 75th location along with an in app coupon, got a call saying they don't honor the coupon at their location and that they canceled my order. No where on the app/coupon does it state its subject to location (photo). Re ordered from the Greenbay location, they took the coupon. Food was made correctly, super friendly staff over there. Moral of the story Subways gift card system blows, and the location on 75th is trash, avoid it at all costs. Go to the Greenbay location.

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