Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches that offer high quality, value and flavor. With five generations of experience, every piece of every recipe is original, ensuring Rosati's serves one-of-a-kind dishes from a one-of-a-kind family. As one of the oldest surviving family pizza brands in the U.S., the Rosati name has been firmly established in the city of Chicago and its suburbs. Generations have grown up with the brand and continue to spread it to every corner of the country. Transplanted Chicagoans all over the map have helped bring their favorite pizzeria to 150+ locations across twenty states.
Customers expressed disappointment with the food quality, citing issues like undercooked pizza, bland flavors, and inconsistency in preparation.
Customer Service
Mixed reviews on customer service; while some praised the friendliness and efficiency, others reported rude interactions and poor handling of complaints.
Management Changes
Feedback indicates that the new management has not met customer expectations, with several long-time patrons noting a decline in quality and service since the change.
Delivery Issues
Numerous complaints about delivery delays and mishandling of orders, leading to frustration among customers.
Positive Experiences
Despite the negative feedback, many customers enjoyed the pizza and praised the friendly atmosphere and some aspects of service.
KK
KAIDO
Feb 12, 2026
5.0
Delicious 🔥
WA
Waleed Abedalqader
Feb 8, 2026
5.0
Nice one
This new management will do great
MD
Michelle Divelbiss
Jan 26, 2026
1.0
I ordered a thin crust and a deep dish, and both of them were raw in the middle. The sausage is pink in the middle and not cooked. It is absolutely disgusting. When I called the manager, he could’ve cared less and basically hung up on me. I will never order from here again, and I would not suggest eating here.
SB
Shawn Boone
Jan 25, 2026
5.0
Great deep dish pizza and awesome service
HO
Hal Olmedo
Jan 20, 2026
1.0
I’m from Chicago and honestly pizza around here sucks so you can only imagine how excited I was to find a Rosatis out here unfortunately I was beyond disappointed pizza came with zero sauce cheese was terrible after this I decided to give them another chance this time asked for extra sauce. Same out come basically got bread with cheese when I called to inform them not asking for a refund or anything just friendly criticism they wanted yo hear nothing from me and eventually just hung up on me…I think that’s it for me no more rosatis and would not recommend anyone to come to this location