McDonald's

3.5
1163 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3711 57th Avenue, Kenosha, WI
53144, United States

Hours

Reviews

3.5
1,163 reviews
5 stars
418
4 stars
232
3 stars
238
2 stars
107
1 star
168

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items.

Customer Service

Service quality varied significantly; some praised friendly staff while others experienced rudeness and unprofessional behavior.

Food Quality

Food temperature and freshness were inconsistent, with several complaints about cold food and incorrect preparation.

Cleanliness

The restaurant was noted for being clean, although some reviews mentioned dirty tables and unsanitary conditions.

Speed of Service

Service speed was inconsistent, with some customers experiencing long wait times, especially during late shifts.
  • PT
    Patriot 4 Trump
    1 day ago
    5.0
    Always order on a mobile app it's quick and easy
  • TD
    Tyler Dile
    4 days ago
    1.0
    Do not recommend this location. Went through the drive-thru on my way home from work. Ordered food for my wife and I. Get home and the order is completely wrong. My wife calls the location, explains to them that its wrong. The person that answered the phone did not understand. We told them what was given and what was actually ordered. Person ended up hanging up on us. Not only is the food wrong, its also cold. This is not the first time this location has been horrible towards people that are given the wrong food or cold food. WILL NOT BE GOING BACK TO LOCATION. They need to retrain staff properly and have better customer service.
  • PP
    Patryk
    Nov 15, 2025
    2.0
    I suggest a hearing test for all employees, took 3 attempts to make sure they understood what I was saying, and even then, still messed up my order
  • GC
    Good Eats Home Cooking
    Nov 9, 2025
    1.0
    They barely spoke English and all of the drinks were flat.
  • VE
    Vijay Eschbach
    Nov 6, 2025
    1.0
    If you really want your order to be wrong go to this location, they will mess it up no matter what If you go into the restaurant, if you order it on Uber eats or DoorDash. I will say that though they have 100% consistency for getting things wrong.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Kenosha, WI?

McDonald's in Kenosha, WI, is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, McDonald's offers delivery service 24/7 with options including same-day delivery and no-contact delivery.