McDonald's

3.2
1709 reviews
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Business Details

3926 52nd St, Kenosha, WI
53144, United States
(262) 658-3839
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3926 52nd St, Kenosha, WI
53144, United States

Hours

Reviews

3.2
1,709 reviews
5 stars
523
4 stars
285
3 stars
345
2 stars
163
1 star
393

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from management, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent issues with incorrect orders and slow service, often having to wait long periods for their food.

Food Quality

Several reviews mentioned poor food quality, including cold or old items, and issues with food preparation.

Cleanliness

The restaurant's cleanliness was criticized, with reports of dirty dining areas and unsanitary conditions.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their excellent service and friendliness.
  • AC
    Alysia Collins
    Oct 29, 2025
    1.0
    I placed an order through the drive thru & the manager on site was literally recording me without my permission & sending my photo to someone after that the person she had sent it to posted me on social media & sent it to all of my family and friends!
  • KG
    Karma G
    Oct 27, 2025
    1.0
    The night manager DOUGLAS is a rude, old man! He has no respect, is constantly rude, and has no decency! I've reported him already, I'm a Dasher and I waited over TWENTY MINUTES in line of the drive through and parked around front because to him, "pull around" MEANS GOING THROUGH AGAIN! He yelled at me, threatened me, and withheld the order from me! It's crazy how rude he is to me as a customer, but as a Dasher after months of seeing him?? It's ridiculous!
  • II
    iliketowear56hats
    Oct 27, 2025
    1.0
    Douglas - owner I think? Ridiculous conduct. Snippy for no reason. Seriously should not be in a position to be talking to customers. Hostile.
  • SS
    SuperKidG SuperKidG (SuperKidG)
    Oct 19, 2025
    3.0
    I don't know why but they're always slow with the orders no matter what time and day it is.
  • MM
    Meeks Mirrors
    Oct 16, 2025
    4.0
    KATIE HERE IS AMAZING. She has great customer service skills. Even when things go wrong she holds it together!
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Kenosha, WI?

McDonald's in Kenosha, WI is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's Kenosha offers delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.