Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff and management, particularly during busy hours.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Speed of Service
Customers consistently noted slow service, especially during peak hours, leading to long wait times.
Food Quality
Several reviews mentioned issues with food quality, including cold or old food and incorrect preparation.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their excellent service and friendliness.
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Rhylee
2 days ago
3.0
It was ok. The chicken nuggets were very nasty.
SE
Stephen ellis
Feb 20, 2026
5.0
The order got a little messed up, went back in there got it straightened out. Without any hassle or attitude This is the best McDonald’s in Kenosha all these people in the morning need a raise Seriously, hard-working people in there
RU
Renee U
Jan 31, 2026
1.0
DONTAE is a horrible manager. Why hasn’t he been fired yet.. the guy is so rude, disrespectful, does not solve problems just creates more issues. Every-time I go here it’s always a problem when he’s working..He’s always trying to call the police or quick to cuss and yell at you.. He’s a horrible manager no people skills at all.