Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,044 reviews
5 stars
733
4 stars
472
3 stars
359
2 stars
169
1 star
311
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, particularly during late-night shifts.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Speed of Service
Customers frequently complained about long wait times for food, especially during busy hours.
Food Quality
Several reviews mentioned receiving cold or stale food, indicating a decline in food quality at this location.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
- THTeresa HighNov 3, 20252.0Food was cold. Service was slow. They messed up on our order.
- AAAnne “annegirl”Nov 1, 20251.0Slow. Very slow service. Waiting 20 minutes in the drive thru is ridiculous.
- ERE rocsOct 29, 20252.0I've been coming here for years but I'm done with this McDonald's. I can't wait 15 to 20 minutes on the weekday mornings at 5 a.m. before work to get breakfast. They used to be fast. I'm not sure what happened. Ugh!
- AAAlexOct 27, 20251.0Ordered through the app around 3:45 AM on Oct 25, Gave my pickup code and was told to pull to the window. I waited about 20 minutes. No one checked on me. When someone finally spoke, they said the system was down and it should not have charged me. No apology and no offer to make the food. The app shows picked up and my card was charged. I left with no food. Management needs to fix late night communication and refund issues. I have the receipt email and will update if resolved.
- JAJennifer AndersenOct 21, 20251.0I come to drive thru for the past 2 days and im getting attitudes from employees and management on 2nd and 3rd shift this isn't how you run a business!!!! It's sad 😔 that people now a days are so rude im very disappointed i just got out of the emergency room and was hungry 😕 so wanted some breakfast but I'll be taking my business across the street to Wendy's
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Kenosha, WI?
McDonald's in Kenosha, WI is open 24 hours a day, 7 days a week, including delivery and drive-through services.
What types of payment methods are accepted at this McDonald's location?
This McDonald's location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer drive-through and delivery options?
Yes, it offers drive-through service along with delivery and curbside pickup options.
Can I order food from McDonald's in Kenosha using a mobile app?
Yes, you can order through the McDonald's App available on both iOS and Android, or via their online ordering links.
What services are available at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is this McDonald's located?
This McDonald's is located at 12214 75th St, Kenosha, WI 53142, USA.
What nearby fast food restaurants are close to this McDonald's?
Nearby fast food options include Wendy's, Taco Bell, KFC, Arby's, Popeyes Louisiana Kitchen, and Interstate Dogs, offering a variety of burgers, chicken, sandwiches, and Mexican food.
Are there nearby gas stations or convenience stores near McDonald's?
Yes, nearby gas stations and convenience stores include Kwik Trip, bp, and Speedway, which can be convenient for fueling and quick shopping before or after your meal.
Which nearby transportation options can help me reach McDonald's?
Coach USA Kenosha transportation service is nearby, which can assist customers in reaching McDonald's conveniently.
What are some nearby entertainment and dining venues around McDonald's?
Nearby entertainment and dining venues include The Parkway Chateau event space, Rush Street Lounge bar, America’s Action Territory amusement park, and Phoenix Family Restaurant diner for diverse experiences before or after dining at McDonald's.