Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.4
506 reviews
5 stars
222
4 stars
77
3 stars
40
2 stars
28
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and long wait times for orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Delivery Issues
Numerous reviews highlighted slow delivery times, often taking over an hour, which contradicts the brand's 'Freaky Fast' promise.
Food Quality
While some customers praised the sandwiches, others noted inconsistencies in quality and portion sizes.
Cleanliness and Atmosphere
Mixed feedback on cleanliness and the overall atmosphere, with some praising the environment while others reported issues.
- PTPatriot 4 TrumpDec 27, 20255.0Eh it's ok service goukda been better
- CSCarrie StephensDec 9, 20251.0Is this a joke....
- AMAmanda MeteyardDec 6, 20251.0I don’t usually go to a business right before they’re closing. In this instance, it was Thursday at maybe 5:30pm. I had no idea they closed at 6pm. After we purchased 4 sandwiches for $60 we went to go sit down to eat. It was apparent the manager sent their staff to clean under tables right next to us and then stood next to us to talk loudly about how they were trying to close and made sure we heard. This was our first time at a Jimmy John’s, only went because we had a gift card and it’s safe to say we’ve experienced enough, the sandwiches were mediocre at best, poor way to treat customers, and we won’t be returning. The staff are learning awful customer service skills because of this.
- TTTypNov 30, 20255.0Everything I look for in a sandwich. The tuna sandwich was light, refreshing, and mouth watering. Very enjoyable 😉
- CBChloe BallardNov 25, 20251.0Worst jimmy johns i’ve ever been to, customer service is non existent. If you aren’t going to fill my order, don’t allow me to place it. Wish I could give zero stars.