Giordano's

Reviews

• WH

  William Hoare

  3 days ago
  1.0
  I am writing this review the next day to remove the emotions of the moment. My pizza was delivered 30 minutes late and was stone cold. The driver walked away from me as I was talking to him. When I called, the local Giordanos manager was very professional, apologetic, and refunded my money. He also explained that they use Uber Eats as their delivery service. They have a known history of problems with Uber Eats and their drivers. Uber Eats stacks deliveries from multiple restaurants. This creates multiple pickups, and multiple delivery stops without Giordano’s knowledge. This makes the Giordano’s delivery app useless as their estimated delivery time does not consider the drivers other, unknown to the pizza restaurant, activities. While Giordanos produces a quality pie and adheres to a positive customer service code, they fail in delivery service by using an inferior company, UberEats, as a subcontractor. I can not recommend that anyone order delivery from Giordano’s. You also might be cautious with other restaurants who use Uber Eats for the same reason.
• LM

  Liza McDinnes

  Nov 8, 2025
  5.0
  If you plan of dining, I suggest call them ahead of time to cook your pizza at least within 45 minutes travel time. When you get to the restaurant, pizza is ready, no time wasted. Salad, drinks and appetizers come in less time even if you order them personally.
• BN

  Bart Nielsen

  Nov 2, 2025
  5.0
  Giordano's is always Giordano's...Great pizza. Nice atmosphere. A must stop every time you get down by Chicago. Service is usually quite good. Been going for years. The Kenosha branch has a new manager named Colleen, and she is a cut above. Very friendly, exceptional service, very much above and beyond. I wish her all the best in her new position here.
• CH

  Craig hansen

  Oct 28, 2025
  1.0
  Empty restaurant. Seated right away. No one came back to our table for 20min. No water, silverware, plates, nothing. Took order. Appetizers came out. App was decent. No plates yet. Eventually got plates. Asked for parmasan. After 7 min. I went to kitchen and got myself. A different waitress took over our table. Again the place was empty. One other table had a couple at it. Pizza was subpar. Bottom crust was so hard you had to break through it. I guess if you've never had chicago style, you wouldn't know any better. I felt dumb even paying for the meal. We will never be back. Not even for free. Whoever is running this place needs to pay better attention to it. Save yourself the trouble and find the nearest Lou Malanati's.
• MG

  Megan Geib

  Oct 27, 2025
  1.0
  Went in at 6pm on a Saturday and it was mostly empty. It took 20 minutes to be seated. Placed our order right away and ordered a starter salad, sampler appetizer, & deep dish. I know the pizza can take a while but it took them almost an hour to bring out the sampler and salad to us, and at that point we were the only table at the restaurant. Someone with us asked if they had diet Dr Pepper and the servers respond was, “I don’t know.” Then proceed to not even check, we asked again when she came back and then her response was “I don’t think so.” Considering we practically the only table in the restaurant, the service was very lacking. We had to ask multiple times for utensils and napkins. Seemed like the server was very distracted. This was the first time we’ve eaten inside and from this experience, I don’t know if we will ever go back.

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