Giordano's

4.3
2022 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantGiordano's
Famous Chicago-style deep dish pizza right in your neighborhood. Visit us for a family-friendly atmosphere and delicious food or order your meal online for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Giordano's
7120 Green Bay Road, Kenosha, WI
53142, United States

Hours

Reviews

4.3
2,022 reviews
5 stars
1,383
4 stars
248
3 stars
118
2 stars
83
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including long wait times, inattentive staff, and forgotten orders.

Food Quality

While many customers praised the deep dish pizza, there were complaints about undercooked or cold food, and inconsistent quality across locations.

Positive Staff Experiences

Several customers noted exceptional service from specific staff members, particularly mentioning managers and servers who went above and beyond.

Atmosphere Concerns

Some reviews mentioned a lack of ambiance and cleanliness issues, impacting the overall dining experience.

Delivery Problems

Customers expressed frustration with delivery services, particularly with delays and issues related to Uber Eats.
  • DE
    Dario Espinoza
    Dec 7, 2025
    2.0
    I order 2 pizzas one with peperoni in Wich i got charged with but never got in the pizza even after I talked to waitress about it so I didn't tip because of it 👎
  • JF
    Jim De Fazio
    Dec 1, 2025
    5.0
    We've eaten inside, and ordered via Door dash a few times, and never been disappointed. The best part is, a manager recalled a previous order via Door dash was messed up per dasher, so he called to update us on the status... not once, but a few times. This is above and beyond! This is pristine customer service! Definitely 5 stars!
  • TP
    Troy Powers
    Nov 23, 2025
    1.0
    Called, told l have to order from the internet. Tried from the card in the motel, website says they don't deliver here. Such BS to get a pizza.
  • SH
    Steve Hauk
    Nov 23, 2025
    5.0
    Great deep dish, nice place and people.
  • WH
    William Hoare
    Nov 21, 2025
    1.0
    I am writing this review the next day to remove the emotions of the moment. My pizza was delivered 30 minutes late and was stone cold. The driver walked away from me as I was talking to him. When I called, the local Giordanos manager was very professional, apologetic, and refunded my money. He also explained that they use Uber Eats as their delivery service. They have a known history of problems with Uber Eats and their drivers. Uber Eats stacks deliveries from multiple restaurants. This creates multiple pickups, and multiple delivery stops without Giordano’s knowledge. This makes the Giordano’s delivery app useless as their estimated delivery time does not consider the drivers other, unknown to the pizza restaurant, activities. While Giordanos produces a quality pie and adheres to a positive customer service code, they fail in delivery service by using an inferior company, UberEats, as a subcontractor. I can not recommend that anyone order delivery from Giordano’s. You also might be cautious with other restaurants who use Uber Eats for the same reason.

Frequently Asked Questions About Giordano's

What type of pizza does Giordano's specialize in?

Giordano's specializes in Chicago-style deep dish pizza, offering a stuffed deep dish experience.

What are Giordano's hours of operation?

Giordano's is open daily from 11:30 AM to 9:00 PM.