Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Kenosha, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported poor service, including order mix-ups, rude staff, and long wait times.
Order Accuracy
Many reviews highlighted consistent problems with incorrect orders and missing items.
Cleanliness
Some customers noted cleanliness issues, particularly with food preparation and the overall environment.
Positive Staff Interactions
Despite the negative feedback, several customers praised friendly staff and good service experiences.
Product Quality
There were mixed reviews on product quality, with some customers enjoying their food and drinks while others complained about stale items.
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Tom Brown
2 days ago
2.0
I placed a mobile order realized it was wrong location. Called store, phone rang for 5 minutes. No answer. Tried 4 times. So no way to cancel order.
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Abraham G
Feb 20, 2026
1.0
Terrible service, my order was mixed up with another customers and was out of the blend. They were going to start fresh brew but lady walked in and asked for hers they told her they were out and gave her something else. Meanwhile I’m waiting and they ask after a few minutes and say I’m waiting for the midnight. And they realize I witnessed them lying to another customer cus they did not want to start another brew. I have gotten regular couple of times instead of midnight through drive through and now I see why. They need to serve what is ordered not make excuses because they don’t want to start a fresh brew.
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ronnie carden
Feb 1, 2026
1.0
TLDR AVOID THIS PLACE This dunkin will mess up your order more consistently than any place I’ve ever been to save your money and go somewhere else
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Marco Martinez
Jan 19, 2026
5.0
⭐️⭐️⭐️⭐️⭐️
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Lane Rogers
Dec 25, 2025
1.0
By far the worst Dunkin Ive ever been too! The worst customer service! No no no....