Dunkin'

Reviews

• JB

  Jaime Bee

  5 days ago
  1.0
  I had a terrible experience at this Dunkin. I have had my order messed up before due to the worker not being able to understand me over the speaker in the drive thru. However, today after I repeated myself multiple times to check that my order was correct it was still wrong and I was overcharged. I wasn’t upset I just went inside to get a refund and the cashier checked with the worker at the window about the order. I explained that I had clarified the order and it was still wrong. The worker at the window was very rude and the cashier had to usher him away because of his attitude. I was not given a refund but instead offered something else in its place. I’m not upset about my order being messed up it’s the response from the worker that was unwarranted and unnecessary.
• KJ

  Kevin Juhnke

  Feb 10, 2026
  1.0
  Do not go to the drive-thru of this place. Person taking the order did not understand a single word I said and charged me for an extra donut and added bacon to my sandwich (didn't ask for either but was in a hurry and didn't check). Pulled up and was met with a very rude person, took my card and then balled up and threw out the receipt instead of handing it to me (very unprofessional and if I had time would have asked for the manager, always offer the receipt). Was confused on the price being so high and found out as I drove off of the additions. Food was stale as soon as I got it and overcooked. Donuts were completely the wrong type, not at all what I asked for. Dunkin, please train your drive-thru staff and cooks better. I had a craving (totally gone now, not in a good way) and definitely will not ever visit this location again. I miss the old days when you actually cared and had amazing service and food.
• KA

  Katie Anderson

  Jan 30, 2026
  1.0
  Why would you guys knowingly serve this to customers, you made it didn't you? You can see the cheese is burnt and the tortilla is over cooked. Why would you even put it in the bag? Yall just do not care or hate yalls job or something stop playing with people's food and money. Terrible!
• AH

  Aubrey Hearton

  Jan 24, 2026
  1.0
  My friend asked a question and the lady just hung up
• AA

  Alexa

  Jan 14, 2026
  1.0
  This has to be one of the worst Dunkin’ Donuts I’ve ever been to. The store may look clean, but that’s literally the only good thing I can say. There is a guy with specs and long height who is the absolute worst. No greeting, no smile, nothing—just pure attitude. He acts like customers are a burden. When there is a rush and so many customers are waiting, instead of helping the girls at the counter, he just disappears inside. Like seriously? People are standing there frustrated, and he just walks off. That is beyond unprofessional. Every time I come in, I see him on his phone. Not working, not helping, just scrolling like he’s at home chilling. Meanwhile, orders are slow, customers are confused, and staff is clearly struggling. Service is painfully slow. Orders are messed up, drinks don’t taste consistent, and nobody seems to care if you’re unhappy. There is zero customer service vibe here. No energy, no teamwork, no management control. This store badly needs proper management. Staff needs training, discipline, and basic manners. Clean store doesn’t matter if the service is trash. I come for coffee and good service, not attitude and ignorance. Honestly, very disappointing. I won’t be coming back.

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