Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Kenosha, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported inconsistent service, with some praising friendly staff while others experienced rude or unprofessional behavior.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, leading to frustration among customers.
Cleanliness and Maintenance
Several customers noted cleanliness issues, including dirty tables and concerns about food safety.
Speed of Service
There were complaints about long wait times, particularly during busy hours, affecting overall customer satisfaction.
Product Quality
Feedback indicated a decline in food and drink quality, with mentions of stale items and poorly prepared food.
DS
Dulce S
Jan 5, 2026
1.0
Sucks that when I have to order from Doordash and they took out the “add instructions” so now I can’t add to my drink if I wanted too because there voicemail isn’t set up. Please set up your phone!
JB
Jenni Beaulieu
Dec 28, 2025
5.0
Great place with awesome staff. Very positive and upbeat.
JL
Jane Larsen
Dec 12, 2025
4.0
I pick up Dunkin’ from this location, at least two times a week. I use my mobile ordering app, which is very efficient. I have never had to wait for my coffee when I get there. The staff is wonderful and always polite and friendly.
I’m choosing to review today because the parking lot is a literal “skating rink”. There is only 1-2 parking spots that are safe and clear of snow and ice. I was waiting to get in the driveway and a car was coming out of the driveway and slid straight down into the street because it is just one sheet of ice. Apparently they didn’t plow in enough time and it is all frozen over. They really need to throw down a bunch of ice melt or salt because it’s a lawsuit waiting to happen. I mentioned it to one of the employees and was told that they have informed the owner of the situation. I hope it gets remedied quickly.
MW
Micaela Wire
Dec 10, 2025
5.0
December 10th around 11:45 I went through the drive through and ordered a Brown Sugar espresso and a breakfast sandwich. When I got the espresso drink, it tasted very watered down and just not good, so I told that to the young girl at the window and she very politely and kindly offered to remake it for me. Very very professional and polite. No question, no attitude, no dirty looks, just thoughtful and respectful. This girl deserves a raise.
SL
Steven Latuvnik
Dec 1, 2025
1.0
Absolutely terrible customer service. They have a bell on their door that rings when you walk in the building and I was still ignored for 10 minutes, and I was the only person in the building. Their drive-through takes priority. I watched multiple cars pull in the parking lot get their order and leave before anyone even approached me. I said excuse me probably five times one guy walked up and looked at me. I explained what I was looking for and he just walked away and another guy came up about five minutes later and actually helped me but he said he was just here for training.. How can you train an employee and leave out the most important part customer service
What are the operating hours for Dunkin' in Kenosha, WI?
Dunkin' in Kenosha, WI is open 24 hours a day, 7 days a week.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What types of meals are served at Dunkin'?
Dunkin' serves breakfast, lunch, and brunch.
Are there any special holiday drinks available at Dunkin'?
Yes, Dunkin' offers holiday drinks such as the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher during the holiday season.
Can I order Dunkin' products ahead of time?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience or place your order online.
What payment methods does Dunkin' accept?
Dunkin' accepts both debit and credit cards for payment.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location has a drive-thru service available.
What nearby coffee shops can I visit around Dunkin' in Kenosha?
Near Dunkin', you can also visit Starbucks, another popular coffee shop located nearby.
Are there any nearby restaurants where I can eat breakfast or brunch near Dunkin'?
Yes, Uptown Restaurant, a breakfast and brunch spot, is located near Dunkin' where you can enjoy a meal before or after your visit.
What nearby shops and services are available around Dunkin' in Kenosha?
Nearby you can find Baskin-Robbins for ice cream and bakery items, Play It Again Sports of Kenosha for sporting goods and bike rentals, and Hair by Kelsey for beauty and salon services.