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Dairy Queen Grill & Chill

3.7
(714 reviews)
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Business Details

4612 75th St, Kenosha, WI
53142-3736, United States
(262) 697-9229
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
4612 75th St, Kenosha, WI
53142-3736, United States

Hours

Reviews

3.7
714 reviews
5 stars
285
4 stars
180
3 stars
97
2 stars
38
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are numerous complaints about rude and unprofessional staff, with several customers reporting poor service experiences and lack of attention to detail.

Food Quality

While some customers enjoyed the food, many reported issues with incorrect orders, missing items, and inconsistent quality, particularly with ice cream and blizzards.

Cleanliness

The restaurant is generally noted for being clean, but there are reports of dirty restrooms and unsanitary conditions at times.

Pricing

Customers expressed dissatisfaction with high prices for food items, particularly in relation to portion sizes and quality.

Atmosphere

The atmosphere is appreciated by some, with mentions of a pleasant environment, but there are also complaints about service speed and management issues.
  • TP
    Tanner Perry
    Feb 4, 2026
    5.0
    Friendly staff. Hot food. Great atmosphere. The place is always spotless.
  • CA
    Chrixna Nataraj Avtār
    Jan 14, 2026
    5.0
    Loved the Heath Caramel Brownie Cuppfection, with M&ms and toppings even better, dairy queen taste is splendid, the location is very large and serene, great to hangout and have a break 💖
  • JL
    Jennifer Lopez
    Dec 9, 2025
    5.0
    The price of certain combos were great. The food was made to order, and brought to our table. The staff was very friendly and helpful.
  • NS
    Niaesha Scott
    Nov 12, 2025
    1.0
    I called today to get a birthday cake for my grandfather. Lady answered then our phone got cut off. Is what she said. So when I was processing ordering a cake, it seem the phones where acting weird and all but it wasn't that long we were talking for at least 7 mins! She hang up saying go through the online because she busy or whatever saying its been 20 mins! I got the log to prove! I called again to ask for a manager and all I ask was for her NAME. and she says "we are not doing this." And hang up! Like seriously? I can't be wrong because I thought we were cool until that point
  • GL
    Go Lo
    Sep 29, 2025
    1.0
    Workers running around outside. And once again, if you give cash, they don't give your change. The drive thru pick up is so dirty. Never returning.
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Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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