Dairy Queen Grill & Chill

3.7
710 reviews
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Business Details

4612 75th St, Kenosha, WI
53142-3736, United States
(262) 697-9229
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
4612 75th St, Kenosha, WI
53142-3736, United States

Hours

Reviews

3.7
710 reviews
5 stars
282
4 stars
180
3 stars
97
2 stars
37
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and unprofessional behavior, leading to dissatisfaction.

Food Quality

Several reviews mentioned inconsistent food quality, particularly with blizzards and other items not meeting expectations.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions, particularly in restrooms and dining areas.

Pricing Concerns

Customers expressed frustration over high prices and perceived value, particularly regarding portion sizes and quality.

Positive Experiences

Despite negative feedback, there were also positive comments about friendly staff and good food, especially ice cream.
  • JL
    Jennifer Lopez
    Dec 9, 2025
    5.0
    The price of certain combos were great. The food was made to order, and brought to our table. The staff was very friendly and helpful.
  • NS
    Niaesha Scott
    Nov 12, 2025
    1.0
    I called today to get a birthday cake for my grandfather. Lady answered then our phone got cut off. Is what she said. So when I was processing ordering a cake, it seem the phones where acting weird and all but it wasn't that long we were talking for at least 7 mins! She hang up saying go through the online because she busy or whatever saying its been 20 mins! I got the log to prove! I called again to ask for a manager and all I ask was for her NAME. and she says "we are not doing this." And hang up! Like seriously? I can't be wrong because I thought we were cool until that point
  • GL
    Go Lo
    Sep 29, 2025
    1.0
    Workers running around outside. And once again, if you give cash, they don't give your change. The drive thru pick up is so dirty. Never returning.
  • JF
    Jay Falkowski
    Sep 20, 2025
    5.0
    BLIZZARDS
  • AK
    Allison Kiaupa
    Aug 15, 2025
    1.0
    I have been to this location twice now, and nothing but issues both times. Last week went to the store and asked for onion rings, was advised by a snotty teenager that they didn’t have any more, because they did not want to cook any, because they were to busy gossiping with friends. Then today, my cousin went through the drive through to make an order, and he was told that the store wasn’t currently accepting cash. Definitely will not be back
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill in Kenosha, WI?

The restaurant is open every day from 10:00 AM to 11:00 PM.