Chipotle Mexican Grill

3.2
199 reviews
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About

Mexican Restaurant
Chipotle Somers is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3671 Market Ln, Kenosha, WI
53144, United States

Hours

Reviews

3.2
199 reviews
5 stars
83
4 stars
25
3 stars
13
2 stars
13
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of excellent and poor customer service experiences, with some staff going above and beyond while others are reported as rude and dismissive.

Food Quality

Customers frequently reported issues with food quality, including stale chips, cold food, and incorrect orders, leading to disappointment.

Cleanliness

Multiple reviews highlighted cleanliness issues, with dirty tables and floors being a common complaint.

Portion Sizes

Several customers noted that portion sizes have decreased, leading to dissatisfaction regarding value for money.

Inconsistency

The location has been criticized for inconsistent food quality and service, with experiences varying significantly from visit to visit.
  • BD
    Boys Doherty
    3 days ago
    5.0
    Food was great, service was even better. Being able to serve 7-10 people is no easy task, but the quickness and efficiency were amazing to see.
  • SE
    Sheridan Ewald
    Oct 23, 2025
    4.0
    Portions sometime disproportianiate
  • BM
    Bailey Miller
    Oct 17, 2025
    5.0
    I didn't realize the app had defaulted to a Chipotle in another state. When I went to pick up my food from this location we realized the mistake. The lady in the Chipotlelane was amazing and quickly remade my order for me without any fuss. I was shocked at the service from this employee going above and beyond for me. It's been a long time since I've had such good customer service from any food place.
  • KC
    Karen C
    Sep 30, 2025
    5.0
    This one is SO much better than the one on 50 Friendly poeple and the food is always exactly as ordered and delicious
  • MQ
    Matthew Quintero
    Aug 29, 2025
    1.0
    Have had terrible quality food the last three times I have been here. This is the last straw for me. The staff and management do not care about customer satisfaction and continue to serve old and stale food. The guacamole in this pic wasn’t even from there, but added on myself since they were out at only 6pm!! Seriously? Can’t even reach a human being over the phone to get assistance with these issues. I love Chipotle, but this location needs to do better. Highly disappointed.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I order at Chipotle Mexican Grill in Somers?

You can enjoy customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients at Chipotle Somers.

What are the operating hours for Chipotle Mexican Grill in Somers?

Chipotle Somers is open daily from 10:45 AM to 11:00 PM.