Jimmy John's

3.7
290 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1402 Crooks Ave, Kaukauna, WI
54130, United States

Hours

Reviews

3.7
290 reviews
5 stars
149
4 stars
46
3 stars
16
2 stars
20
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for both delivery and in-store orders, often exceeding expectations for 'freaky fast' service.

Customer Service

Feedback highlighted issues with rude staff and poor management response to complaints, leading to frustration among customers.

Food Quality

Several reviews mentioned inconsistent food quality, including stale bread and skimpy fillings, contributing to customer dissatisfaction.

Cleanliness

Customers noted that the dining area and preparation areas were not well-maintained, impacting their overall experience.

Order Accuracy

Multiple customers experienced issues with incorrect orders, including missing items and wrong sandwiches.
  • _M
    _ Martzahl
    Dec 4, 2025
    2.0
    Freaky. Slow. ordered for delivery at 11:30 am and its been over an hour. this is ridiculous.
  • TC
    Trash Candy
    Nov 27, 2025
    1.0
    I was charged twice for food I dident even get becouse they dicided I guess to just close early yesterday withought posting it anywhere and still allowing you to attempt to place orders, so I lost almost 40$ on nothing that was literally my lunch and dinner for the next 2 days until I get paid gone. Im not happy I dont know what changed be it managment or what but I am never ordering from this jimmy johns again if I dont get my money back by friday I am going to be complaining.
  • AG
    Andrew Garrison
    Nov 22, 2025
    1.0
    Order 10 subs for work event. Canceled order 15 minutes before expected delivery due to lack of "bread". We were told any order in excess of $100 will have to be place a day a head. SMH freaky fast how bout freaking lazy...
  • ML
    MyKayla LuMaye
    Nov 5, 2025
    5.0
    The people at this location are great. They're friendly and the drivers are awesome. Even when they have to send delivery through Uber and the Uber driver messes up, they're very helpful and understanding.
  • SW
    Steve Willis
    Nov 1, 2025
    1.0
    Stale bread skimpy on the fixings. 3 times there and three times disappointed. Won’t go back ever.