Service Speed
Many customers reported long wait times for both delivery and in-store orders, often exceeding expectations for 'freaky fast' service.
Customer Service
Feedback highlighted issues with rude staff and poor management response to complaints, leading to frustration among customers.
Food Quality
Several reviews mentioned inconsistent food quality, including stale bread and skimpy fillings, contributing to customer dissatisfaction.
Cleanliness
Customers noted that the dining area and preparation areas were not well-maintained, impacting their overall experience.
Order Accuracy
Multiple customers experienced issues with incorrect orders, including missing items and wrong sandwiches.