McDonald's

2.7
847 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1423 S Hwy 26, Jefferson, WI
53549, United States

Hours

Reviews

2.7
847 reviews
5 stars
169
4 stars
122
3 stars
147
2 stars
88
1 star
321

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty dining areas and issues with food hygiene.

Service Quality

Customers frequently mentioned slow service, rude staff, and mistakes with orders, leading to frustration.

Food Quality

The quality of food was inconsistent, with reports of cold items, incorrect orders, and unsatisfactory preparation.

Customer Experience

Many reviews highlighted a negative overall experience due to long wait times and poor customer service.

Management Issues

Several reviews pointed to poor management and staffing as contributing factors to the overall dissatisfaction.
  • CJ
    Cory Jones
    Nov 3, 2025
    1.0
    Lots of flies in the dining room. Unbelievably slow service and usually the order is incomplete or incorrect or both.
  • LW
    Lindy Welch
    Oct 15, 2025
    1.0
    This place is always disgusting the fries are absolutely awful
  • TD
    Tanya Dacquisto-Balfanz
    Oct 4, 2025
    1.0
    Been here twice, but never again! Don't bother doing curb side to go you will wait longer then the drive thru. First time they forgot half my order and tried to give me someone else's coffee, the second time I got home and there was no sausage in my sausage, egg, and cheese McDuffie and the receipt clearly said sausage! Staff was friendly enough, but again had to wait 10mins for curb side to go! Skip this location and hit the next closest!
  • NC
    norma charles
    Sep 12, 2025
    1.0
    I ordered a number 2b (quarter pound bacon cheese) NO MUSTARD add extra onions and pickles. Got a double cheese with no bacon and they added Tom and lettuce. Took it back. They made me a new burger still no bacon. The lady that help me did give me a apple pie and some more fries.
  • SL
    Sandra lee
    Sep 4, 2025
    4.0
    Just a McDonald's

Frequently Asked Questions About McDonald's

What are the regular indoor dining hours at McDonald's in Jefferson, WI?

McDonald's in Jefferson is open for indoor dining every day from 5:00 AM to 11:00 PM.

What time does the McDonald's drive-thru in Jefferson operate?

The drive-thru is open daily from 5:00 AM to midnight (12:00 AM).