Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and staff being dismissive when mistakes were pointed out.
Food Quality
Food quality was inconsistent, with several customers receiving cold or poorly prepared items, leading to dissatisfaction.
Staff Attitude
Customer service was often described as lacking, with reports of rude or indifferent staff, particularly during busy times.
Cleanliness
The cleanliness of the restaurant was a concern for some customers, with reports of dirty areas and unsanitary conditions.
RG
Robert Grant
Nov 2, 2025
4.0
Haven't had any fast food in a while so treated myself to a Biggie Bag....
FF
Fluffy Fox
Nov 1, 2025
4.0
Ordered a burger with no cheese, only lettuce and pickles, they put cheese on it. I'm lactose intolerant that's why I said no cheese. The woman with the blue eye makeup was kind while fixing the mistake.
LP
Linda Plaza
Oct 29, 2025
3.0
Hate complaining
Ordered no lettuce in drive thru
Lots of lettuce on the wrap.
Waste of money
NB
Nicholas Brehm
Oct 26, 2025
4.0
Always order early mornings food is always ready when I get there to pick it up
SS
Sadie
Oct 18, 2025
1.0
This placed messed up our order twice and acted clueless after I asked them to fix it. We were missing half our order and then they gave us the wrong sandwich and sauce. Food was just as good as you could imaging a travel center Wendy’s could be but seriously.. just put the fries in the bag bro.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Janesville, WI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Janesville, WI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (608) 752-6644.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Janesville 2 Wendy’s serve breakfast?
Yes, this Wendy’s location in Janesville, WI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's, Janesville?
The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 1:00 AM, and on Friday and Saturday from 5:00 AM to 2:00 AM.
Does this Wendy's location in Janesville serve breakfast?
Yes, this Wendy's location serves breakfast options including combos, sandwiches, coffee, and sides.
Is delivery available from Wendy's in Janesville?
Delivery may be available depending on your location. Check availability by entering your delivery address on the Wendy's app or at order.wendys.com.
What payment methods are accepted at Wendy's Janesville?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Can I place an order online or via an app for this Wendy's location?
Yes, you can order online at order.wendys.com or through the Wendy's app available in the Apple App Store.
How can I give feedback or contact Wendy's Janesville location?
You can contact them directly at (608) 752-6644, reach Customer Care via live chat or phone at 888-624-8140, or fill out their Customer Satisfaction Survey online.
Are there other dining options near Wendy's Janesville?
Yes, nearby options include Quaker Steak & Lube, Chester's Chicken, Cinnabon, Fuddruckers, and Millions Crab Janesville.
What nearby services can be useful when visiting Wendy's Janesville?
Nearby services include TA Truck Service and TravelCenters of America for gas and automotive repairs, Mobil and Exxon stations for fuel, and Batteries Plus Bulbs for automotive and mobile phone accessories.
Are there accommodations near Wendy's in Janesville for travelers?
Yes, nearby hotels include Microtel Inn & Suites by Wyndham Janesville and Holiday Inn Express Janesville-I-90 & US Hwy 14.
Does Wendy's Janesville offer dine-in and drive-thru services?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services where available.