Wendy's

3.0
754 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3222 Old Humes Road, Janesville, WI
53546, United States

Hours

Reviews

3.0
754 reviews
5 stars
215
4 stars
136
3 stars
107
2 stars
62
1 star
234

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and staff being inattentive or rude.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers experiencing issues like wrong orders or food that made them feel unwell.

Staff Performance

While some employees were praised for their friendliness and efficiency, many reviews highlighted a lack of professionalism and poor customer service from various staff members.

Cleanliness

Several customers noted cleanliness issues in the dining area and food preparation areas, contributing to a negative dining experience.
  • NN
    Nyla Norris
    Jan 1, 2026
    5.0
    I'm basing my answers on fast food restaurants only. My only complaint is there "value" menu isn't labeled as such, it's under the children 's menu and it's not an easy find. I got the bacon cheeseburger and it had a nice thick patty and was delicious. I think it was only $3.99. It's located inside the TA service station on Hume. I will be going back for more!
  • AR
    Alexis Rose
    Dec 28, 2025
    2.0
    They don’t have the drink I want and there’s no ice in the ice machine there hasn’t been the last few times I’ve been there
  • SM
    Sisay Mekonnen
    Dec 20, 2025
    1.0
    What is the purpose of opening late if the employee keep ignoring you by not taking your order. I wait more than five minutes nobody wants to talk to me
  • LS
    Louis Santo
    Dec 16, 2025
    5.0
    I love their spicy chicken sandwich
  • KS
    Kelly Scheuring
    Dec 14, 2025
    1.0
    Food took forever and was cold when we got it.

Frequently Asked Questions About Wendy's

Is Janesville 2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's, Janesville?

The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 1:00 AM, and on Friday and Saturday from 5:00 AM to 2:00 AM.