Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, long wait times, and staff being inattentive or rude.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers experiencing issues like wrong orders or food that made them feel unwell.
Staff Performance
While some employees were praised for their friendliness and efficiency, many reviews highlighted a lack of professionalism and poor customer service from various staff members.
Cleanliness
Several customers noted cleanliness issues in the dining area and food preparation areas, contributing to a negative dining experience.
NN
Nyla Norris
Jan 1, 2026
5.0
I'm basing my answers on fast food restaurants only. My only complaint is there "value" menu isn't labeled as such, it's under the children 's menu and it's not an easy find. I got the bacon cheeseburger and it had a nice thick patty and was delicious. I think it was only $3.99. It's located inside the TA service station on Hume. I will be going back for more!
AR
Alexis Rose
Dec 28, 2025
2.0
They don’t have the drink I want and there’s no ice in the ice machine there hasn’t been the last few times I’ve been there
SM
Sisay Mekonnen
Dec 20, 2025
1.0
What is the purpose of opening late if the employee keep ignoring you by not taking your order. I wait more than five minutes nobody wants to talk to me
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's, Janesville?
The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 1:00 AM, and on Friday and Saturday from 5:00 AM to 2:00 AM.
Does this Wendy's location in Janesville serve breakfast?
Yes, this Wendy's location serves breakfast options including combos, sandwiches, coffee, and sides.
Is delivery available from Wendy's in Janesville?
Delivery may be available depending on your location. Check availability by entering your delivery address on the Wendy's app or at order.wendys.com.
What payment methods are accepted at Wendy's Janesville?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Can I place an order online or via an app for this Wendy's location?
Yes, you can order online at order.wendys.com or through the Wendy's app available in the Apple App Store.
How can I give feedback or contact Wendy's Janesville location?
You can contact them directly at (608) 752-6644, reach Customer Care via live chat or phone at 888-624-8140, or fill out their Customer Satisfaction Survey online.
Are there other dining options near Wendy's Janesville?
Yes, nearby options include Quaker Steak & Lube, Chester's Chicken, Cinnabon, Fuddruckers, and Millions Crab Janesville.
What nearby services can be useful when visiting Wendy's Janesville?
Nearby services include TA Truck Service and TravelCenters of America for gas and automotive repairs, Mobil and Exxon stations for fuel, and Batteries Plus Bulbs for automotive and mobile phone accessories.
Are there accommodations near Wendy's in Janesville for travelers?
Yes, nearby hotels include Microtel Inn & Suites by Wyndham Janesville and Holiday Inn Express Janesville-I-90 & US Hwy 14.
Does Wendy's Janesville offer dine-in and drive-thru services?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services where available.