Wendy's

3.0
746 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3222 Old Humes Road, Janesville, WI
53546, United States

Hours

Reviews

3.0
746 reviews
5 stars
211
4 stars
136
3 stars
107
2 stars
61
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and staff being dismissive when mistakes were pointed out.

Food Quality

Food quality was inconsistent, with several customers receiving cold or poorly prepared items, leading to dissatisfaction.

Staff Attitude

Customer service was often described as lacking, with reports of rude or indifferent staff, particularly during busy times.

Cleanliness

The cleanliness of the restaurant was a concern for some customers, with reports of dirty areas and unsanitary conditions.
  • RG
    Robert Grant
    Nov 2, 2025
    4.0
    Haven't had any fast food in a while so treated myself to a Biggie Bag....
  • FF
    Fluffy Fox
    Nov 1, 2025
    4.0
    Ordered a burger with no cheese, only lettuce and pickles, they put cheese on it. I'm lactose intolerant that's why I said no cheese. The woman with the blue eye makeup was kind while fixing the mistake.
  • LP
    Linda Plaza
    Oct 29, 2025
    3.0
    Hate complaining Ordered no lettuce in drive thru Lots of lettuce on the wrap. Waste of money
  • NB
    Nicholas Brehm
    Oct 26, 2025
    4.0
    Always order early mornings food is always ready when I get there to pick it up
  • SS
    Sadie
    Oct 18, 2025
    1.0
    This placed messed up our order twice and acted clueless after I asked them to fix it. We were missing half our order and then they gave us the wrong sandwich and sauce. Food was just as good as you could imaging a travel center Wendy’s could be but seriously.. just put the fries in the bag bro.

Frequently Asked Questions About Wendy's

Is Janesville 2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.