Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold or poorly prepared.
Service Issues
Many reviews highlighted slow service and rude staff, particularly at the drive-thru, leading to a negative customer experience.
Cleanliness
The restaurant was generally noted as clean, but some customers experienced issues with food safety, including mold on sandwiches.
Positive Staff Interactions
Despite negative experiences, some customers praised individual staff members for their friendliness and helpfulness.
ND
Nathan Dygart
Dec 13, 2025
5.0
I had not been to Wendy's in a while. I'm glad I went. I thought the food was great, especially the chicken tenders. It was my first time trying them, and I highly recommend. They are more expensive than the chicken nuggets, but it's worth it. I also recommend the signature sauce to dip them in.
The service was great. I had a very nice cashier and carried on a conversation about what things are good there. Just a very pleasant person to talk to. I don't know if I should put the first name. I think I will not write it here, but I was quite happy.
For a fast food restaurant, I think Wendy's has a nice atmosphere. It was clean. I didn't see anything on the floor. Everything was arranged neatly. I didn't use the restroom there, so I can't say how that was.
Overall, I am happy that I went to Wendy's. I do plan to return to this location in the near future.
AI
Angela Ishmon
Dec 9, 2025
5.0
Everything was made fresh, customer service was excellent. Took it home and was still hot.
RR
Robert
Dec 1, 2025
5.0
Staff was really helpful
MR
monroe R
Nov 22, 2025
1.0
not sure why literally every DT employee here is over the top obnoxiously rude. it’s really sad because I genuinely love Wendy’s, and I understand people can have bad days, but it’s not just once in a while. It is seriously every time I come here.
DM
Devontay Minor
Nov 3, 2025
1.0
Went there this morning and ask for the fresh food they had available for my Oder. I go to start eating my food and it’s half warm and the bacon was tuff. As if it was over cooked and sitting out for hours I don’t do the review things. But for things to turn around at this place they need to see it from are view. I know the lady that served me and the person that made it wouldn’t be pleased with eat what I had to eat.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for drive-thru service at this Wendy's location?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this Wendy's in Janesville offer breakfast options?
Yes, breakfast is served at this location, including combos, sandwiches, coffee, and sides.
Is delivery available for this Wendy's location in Janesville?
Delivery may be available; check by entering your address on the Wendy's app or on order.wendys.com to confirm if delivery is offered near you.
What payment methods are accepted at Wendy's on Milton Ave.?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can reach the Customer Care team via their Contact page or live chat, call 888-624-8140, or directly call the restaurant at (608) 752-1744.
Are there app options for ordering Wendy's food?
Yes, you can order through the Wendy's mobile app available on the App Store or via their website order.wendys.com.
What nearby places can I visit before or after dining at Wendy's on 1530 Milton Ave.?
Nearby, you can visit Mr Splash Car Wash for auto detailing, Penzeys Spices market for specialty groceries, or Tony & Maria's Italian Pizzeria for more dining options.
Are there other fast food restaurants close to Wendy's on Milton Ave.?
Yes, nearby fast food options include McDonald's, Taco Bell, and another Wendy's location.
Where can I find office supplies near Wendy's Janesville?
OfficeMax and OfficeMax Tech are nearby locations where you can find office supplies, printing services, and electronics repair.
What are some nearby healthcare services around Wendy's at 1530 Milton Ave.?
Close to Wendy's, you'll find Beloit Health Systems Janesville Clinic and Janesville Clinic offering hospital and physical therapy services.