Wendy's

3.6
694 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1530 Milton Ave., Janesville, WI
53545, United States

Hours

Reviews

3.6
694 reviews
5 stars
245
4 stars
178
3 stars
112
2 stars
56
1 star
103

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold or poorly prepared.

Service Issues

Many reviews highlighted slow service and rude staff, particularly at the drive-thru, leading to a negative customer experience.

Cleanliness

The restaurant was generally noted as clean, but some customers experienced issues with food safety, including mold on sandwiches.

Positive Staff Interactions

Despite negative experiences, some customers praised individual staff members for their friendliness and helpfulness.
  • ND
    Nathan Dygart
    Dec 13, 2025
    5.0
    I had not been to Wendy's in a while. I'm glad I went. I thought the food was great, especially the chicken tenders. It was my first time trying them, and I highly recommend. They are more expensive than the chicken nuggets, but it's worth it. I also recommend the signature sauce to dip them in. The service was great. I had a very nice cashier and carried on a conversation about what things are good there. Just a very pleasant person to talk to. I don't know if I should put the first name. I think I will not write it here, but I was quite happy. For a fast food restaurant, I think Wendy's has a nice atmosphere. It was clean. I didn't see anything on the floor. Everything was arranged neatly. I didn't use the restroom there, so I can't say how that was. Overall, I am happy that I went to Wendy's. I do plan to return to this location in the near future.
  • AI
    Angela Ishmon
    Dec 9, 2025
    5.0
    Everything was made fresh, customer service was excellent. Took it home and was still hot.
  • RR
    Robert
    Dec 1, 2025
    5.0
    Staff was really helpful
  • MR
    monroe R
    Nov 22, 2025
    1.0
    not sure why literally every DT employee here is over the top obnoxiously rude. it’s really sad because I genuinely love Wendy’s, and I understand people can have bad days, but it’s not just once in a while. It is seriously every time I come here.
  • DM
    Devontay Minor
    Nov 3, 2025
    1.0
    Went there this morning and ask for the fresh food they had available for my Oder. I go to start eating my food and it’s half warm and the bacon was tuff. As if it was over cooked and sitting out for hours I don’t do the review things. But for things to turn around at this place they need to see it from are view. I know the lady that served me and the person that made it wouldn’t be pleased with eat what I had to eat.

Frequently Asked Questions About Wendy's

Is Janesville 1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for drive-thru service at this Wendy's location?

The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.