Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, long wait times, and staff being unhelpful or rude.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, improperly cooked, or incorrect orders.
Cleanliness
Some customers noted that the restaurant was clean, while others reported unsanitary conditions.
Positive Staff Interactions
A few customers highlighted positive experiences with friendly staff members who provided good service.
Drive-Thru Experience
The drive-thru was often prioritized, leading to dissatisfaction among customers dining inside.
DM
Devontay Minor
Nov 3, 2025
1.0
Went there this morning and ask for the fresh food they had available for my Oder. I go to start eating my food and it’s half warm and the bacon was tuff. As if it was over cooked and sitting out for hours I don’t do the review things. But for things to turn around at this place they need to see it from are view. I know the lady that served me and the person that made it wouldn’t be pleased with eat what I had to eat.
RL
Rico Lopez
Nov 1, 2025
1.0
The WORST Wendy’s experience I’ve ever had. Took over 10 minutes because my sandwich was “coming up fresh”, while the employees stood around talking and were wondering why I was there. While I was waiting, another customer was experiencing a similar issue. Employees did not seem to care at all.
GG
Gerry Gardner
Oct 22, 2025
1.0
Probably quicker going through drive ,because going inside no one helps at the counter everyone is by the drive thru window. Won't go back to this place hopefully the one by the trucks top is better.
BD
Brooklynn Davenport
Oct 6, 2025
1.0
Placed a mobile order for pick up inside, got there went inside waited 30 minutes no one even bothered to come up front, came back out went through the drive threw some one finally answered got are food and the food was cold and not that good didn’t even have that big of a order either it was for two people.
KK
Kevin
Oct 5, 2025
1.0
Recently went there, and Wendy’s has shrunken the spicy chicken. This used to be my favorite place to get a spicy chicken but no longer will I go there. One little tiny piece of lettuce and one piece of tomato that didn’t even cover the chicken. McDonald’s McChicken sandwich was bigger than this and I’m paying premium money. So sad, Customer lost.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Janesville, WI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Janesville, WI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (608) 752-1744.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Janesville 1 Wendy’s serve breakfast?
Yes, this Wendy’s location in Janesville, WI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for drive-thru service at this Wendy's location?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this Wendy's in Janesville offer breakfast options?
Yes, breakfast is served at this location, including combos, sandwiches, coffee, and sides.
Is delivery available for this Wendy's location in Janesville?
Delivery may be available; check by entering your address on the Wendy's app or on order.wendys.com to confirm if delivery is offered near you.
What payment methods are accepted at Wendy's on Milton Ave.?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can reach the Customer Care team via their Contact page or live chat, call 888-624-8140, or directly call the restaurant at (608) 752-1744.
Are there app options for ordering Wendy's food?
Yes, you can order through the Wendy's mobile app available on the App Store or via their website order.wendys.com.
What nearby places can I visit before or after dining at Wendy's on 1530 Milton Ave.?
Nearby, you can visit Mr Splash Car Wash for auto detailing, Penzeys Spices market for specialty groceries, or Tony & Maria's Italian Pizzeria for more dining options.
Are there other fast food restaurants close to Wendy's on Milton Ave.?
Yes, nearby fast food options include McDonald's, Taco Bell, and another Wendy's location.
Where can I find office supplies near Wendy's Janesville?
OfficeMax and OfficeMax Tech are nearby locations where you can find office supplies, printing services, and electronics repair.
What are some nearby healthcare services around Wendy's at 1530 Milton Ave.?
Close to Wendy's, you'll find Beloit Health Systems Janesville Clinic and Janesville Clinic offering hospital and physical therapy services.