Wendy's

3.6
690 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1530 Milton Ave., Janesville, WI
53545, United States

Hours

Reviews

3.6
690 reviews
5 stars
241
4 stars
179
3 stars
112
2 stars
56
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and staff being unhelpful or rude.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, improperly cooked, or incorrect orders.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions.

Positive Staff Interactions

A few customers highlighted positive experiences with friendly staff members who provided good service.

Drive-Thru Experience

The drive-thru was often prioritized, leading to dissatisfaction among customers dining inside.
  • DM
    Devontay Minor
    Nov 3, 2025
    1.0
    Went there this morning and ask for the fresh food they had available for my Oder. I go to start eating my food and it’s half warm and the bacon was tuff. As if it was over cooked and sitting out for hours I don’t do the review things. But for things to turn around at this place they need to see it from are view. I know the lady that served me and the person that made it wouldn’t be pleased with eat what I had to eat.
  • RL
    Rico Lopez
    Nov 1, 2025
    1.0
    The WORST Wendy’s experience I’ve ever had. Took over 10 minutes because my sandwich was “coming up fresh”, while the employees stood around talking and were wondering why I was there. While I was waiting, another customer was experiencing a similar issue. Employees did not seem to care at all.
  • GG
    Gerry Gardner
    Oct 22, 2025
    1.0
    Probably quicker going through drive ,because going inside no one helps at the counter everyone is by the drive thru window. Won't go back to this place hopefully the one by the trucks top is better.
  • BD
    Brooklynn Davenport
    Oct 6, 2025
    1.0
    Placed a mobile order for pick up inside, got there went inside waited 30 minutes no one even bothered to come up front, came back out went through the drive threw some one finally answered got are food and the food was cold and not that good didn’t even have that big of a order either it was for two people.
  • KK
    Kevin
    Oct 5, 2025
    1.0
    Recently went there, and Wendy’s has shrunken the spicy chicken. This used to be my favorite place to get a spicy chicken but no longer will I go there. One little tiny piece of lettuce and one piece of tomato that didn’t even cover the chicken. McDonald’s McChicken sandwich was bigger than this and I’m paying premium money. So sad, Customer lost.

Frequently Asked Questions About Wendy's

Is Janesville 1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.