Papa Johns Pizza

3.2
299 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Janesville, WI, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Janesville pizza for any occasion. Call us for pizza delivery in Janesville or stop by 401 N PARKER DR for carryout to order the best pizza in Janesville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
401 N PARKER DR, Janesville, WI
53545, United States

Hours

Reviews

3.2
299 reviews
5 stars
110
4 stars
47
3 stars
30
2 stars
17
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly made pizzas.

Delivery Issues

Customers frequently experienced delays in delivery, with some orders taking over two hours to arrive.

Food Quality

Several reviews mentioned dissatisfaction with the quality of the pizza, including undercooked crusts and insufficient toppings.

Positive Experiences

A few customers praised specific staff members for their helpfulness and noted that the pizza was good when prepared correctly.
  • TC
    Tabitha Cook
    Dec 8, 2025
    1.0
    Awful customer service/communication all around! We placed our order ahead of time because it was Sunday so we expected them to be busy. We placed our order for a 3:30 delivery time- at 4 o clock, no pizza yet so I called just to double check the order (respectfully) I gave the woman my name and address and she responded that it should be on its way. Then 5 o‘clock rolls around and still no pizza. I waited so long without calling because again, it’s a football Sunday so I understand being busy! However when I called and asked about my order, there was a minute long pause and the woman said she needed to call her boss to see what happened. Cause apparently a door dasher picked up the order and canceled? We never received any notification on the app, so very odd. I tell her okay let me know what your boss says! 20 minutes go by…. 30 minutes go by… we’re now over two hours past our delivery time lol so I give Papa John’s a call and ironically it rings and rings and rings and rings for 10 minutes (weird cause she answered on the first ring every other time). Gave up and tried again a few more times but of course no one answered or called back. $56.94 order that just disappeared?? I understand working with door dash can be tricky but I was so patient and understanding just to be ignored and “forgotten“ about??? Absolutely wild. SO! Beware if you’re hosting a game day get together and this is your choice for food- have a back up or dont even risk it.
  • AB
    Aiden Benewich
    Nov 26, 2025
    1.0
    Only gets orders right half of the time, super slow even when no other orders are being made. I saw a child in the kitchen area when I walked in...
  • MO
    Matthew OMeara
    Oct 26, 2025
    1.0
    This is a Shaqaroni. With sausage on one side. Ruined dinner what a joke. Forgot the cheese and the pepperoni. Not much of a pizza for 21 bucks that should have at least the pepperoni Thinking I’m not going to be ordering here ever again. Yikes.
  • GG
    GalaxyMan
    Oct 7, 2025
    3.0
    The pizza is terrible and will most definitely be the first and last time I order here. The sauce is terrible in my opinion unfortunately. The tomatoes were diced when tomatoes on pizza is only good when they are round slices. This pizza was made with almost zero care and the cheese isn’t evenly spread out, looks like a 10 year old made this pizza. This pizza is last resort survival food. Not worth 20$. The only edible thing here are the peppers, I’m giving a honest opinion, hope you improve your pizza game. a glass of soda from your guys 2 litter Pepsi bottle and some how it’s flat. Nice 👍
  • DC
    David Chambliss
    Oct 3, 2025
    1.0
    Initially disappointed by the amount of pepperoni, but was soon further disappointed when I had to go back in because they forgot our breadsticks, that basically had no Parmesan garlic seasoning. Found that the pizza was not cut all the way through and had no pizza sauce on half of the pizza. No wonder Papa John's is struggling. We will continue to get Costco pizzas. It's sad when a store stacked with empty pizza boxes and spoiled floors is the highlight of the meal.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Janesville?

Delivery is available from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.

Can I pick up my order from Papa Johns Pizza, and what are the takeout hours?

Yes, you can order carryout. Takeout hours are from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.