McDonald's

3.2
1267 reviews
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Business Details

1951 Center Ave, Janesville, WI
53546, United States
(608) 754-4096
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1951 Center Ave, Janesville, WI
53546, United States

Hours

Reviews

3.2
1,267 reviews
5 stars
342
4 stars
269
3 stars
266
2 stars
135
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints regarding order mistakes.

Food Quality

Several customers noted that the food was often cold, improperly prepared, or not fresh, leading to dissatisfaction.

Cleanliness

The restaurant's cleanliness was criticized, with reports of dirty tables, unsanitary bathrooms, and a generally unkempt environment.

Staff Behavior

While some staff were described as friendly, there were numerous complaints about unprofessional behavior and lack of customer service.
  • AC
    Angie Carlson
    4 days ago
    1.0
    Always outta something Not to mention takes forever! No matter what shift what day, You're always waiting 😂
  • GF
    Gina Fiedler
    Nov 11, 2025
    1.0
    Dirty. Poor service. Didn't have choc milk or apple slices for kids meal. Waited over 30 minutes for the order and it was all screwed up.
  • ZB
    Zahne Bezuidenhout
    Nov 1, 2025
    1.0
    Still sitting in the drive thru line after waiting for 35min. I ordered curbside but then the app didn't want to give me the option to put in the number for the spit that I was already parked in. So i had to either go in the store (not happening, I ordered curbside for a reason because I was in my pajamas) or go to the drive through. So here I am sitting, waiting to pick up my cold food that I paid almost $40 for.
  • TI
    Troy Isely
    Oct 31, 2025
    1.0
    Waited 25 minutes in the lobby on my order of a Big Mac meal This was during the noon to 1 lunch hour. You were short handed I was told and two people called off?? But, the people that were there looked uninterested in helping and just moped around. On sense of urgency to help anyone at all. This used to be considered "fast food"...not anymore :( And on top of it my fries were cold waiting under the heat lamp as I watched for the 25 minutes and my Big Mac was squished. Just awful.....
  • MD
    Mayra Deanda
    Oct 26, 2025
    1.0
    I really do think they lie about their shake machines not working. It's been a week and apparently they only have vanilla and chocolate shakes. No strawberry shakes. I hope the owner knows about this and if he does he should do something about it. The customer service is horrible. When something is not done right the customer should get a refund or the food redone. Employee took my milkshake from me when I stated I didn't like it and wanted a strawberry shake.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1951 Center Ave, Janesville, WI?

McDonald's at 1951 Center Ave in Janesville, WI is open 24 hours a day, every day of the week.

Does this McDonald's offer delivery service?

Yes, McDonald's offers delivery services throughout the week, generally available 24 hours, except Wednesday when delivery is from 4:00 AM to 8:30 PM.