Dunkin'

2.9
448 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Janesville, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1905 Center Ave, Janesville, WI
53546, United States

Hours

Reviews

2.9
448 reviews
5 stars
132
4 stars
64
3 stars
50
2 stars
51
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times for orders, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and inconsistent drink quality.

Customer Service

Feedback indicated a lack of customer service, with rude staff and poor management practices being common complaints.

Cleanliness

Several customers expressed concerns about the cleanliness of the location, noting unsanitary conditions and poor food handling practices.

Pricing

Customers felt that prices were too high for the quality of food and service received.
  • JJ
    Josh
    Nov 5, 2025
    1.0
    Thid place has seemed to have gotten worse after having to close for a bug infestation. Now. What even is this bacon. This place is so hit or miss. One time there was literally no coffee in my macciato after asking for a extra shot. Now I get charcoal bacon. Do not know how they even thought jt was cool to bag this up 😂😂😂 what a waste of 4$ I dont come here because its nice I come.here because its close
  • SS
    Savanna
    Oct 25, 2025
    1.0
    They work very slowly with 0 customer service and they gave me my drink looking like someone already took a few sips out of and it, you pay for what you want but don’t get it! Lol Probably the worst Dunkin to spend your money on, I don’t recommend it.
  • HE
    Hunter Ellefson
    Oct 12, 2025
    1.0
    New owners jacked the prices of everything up and now they don’t even have a working phone number to call when they give you the wrong order. Absolutely despicable to charge $15 for a dozen doughnuts when half the time the coffee are wrong and the food is burnt/not even what you ordered
  • MP
    Malinda Powell
    Sep 25, 2025
    1.0
    Wow talk about slow. 25 min for a drive thru and the workers are rude. Management needs to step up and manage. Hire some people that actually want to work...
  • EW
    E W
    Aug 31, 2025
    1.0
    Never fails something is always wrong no matter what I order. Tired of the lack of accountability and the lack of customer service to make it right. Go ANYWHERE but here.

Frequently Asked Questions About Dunkin'

What are the operating hours at Dunkin' in Janesville, WI?

Dunkin' is open Monday to Friday from 4:30 AM to 7:00 PM, Saturdays from 5:00 AM to 7:00 PM, and Sundays from 5:30 AM to 7:00 PM.

What products and specialties does Dunkin' Janesville offer?

Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch.