Chipotle Mexican Grill

3.8
921 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Janesville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3515 Milton Ave, Janesville, WI
53545, United States

Hours

Reviews

3.8
921 reviews
5 stars
459
4 stars
183
3 stars
86
2 stars
58
1 star
135

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's filthy conditions, including dirty tables, overflowing trash, and unsanitary bathrooms.

Service Quality

Customers reported inconsistent and often rude service, with some employees appearing unprofessional and inattentive.

Portion Sizes

Many customers expressed disappointment with the small portion sizes, especially in relation to the prices charged.

Food Quality

The food quality was described as hit or miss, with some customers enjoying their meals while others found them unsatisfactory or poorly prepared.

Management Issues

Several reviews mentioned poor management practices, including staff behavior and lack of organization during busy times.
  • PF
    Phillip Fry
    Nov 15, 2025
    5.0
    Freshness was amazing 👏
  • JC
    Jamie Christiansen
    Nov 8, 2025
    1.0
    Employees at this location are always miserable the chips always taste stale tasting and for some reason 2 burritos and one bag of chips and quac (no drinks) costs you almost $40!!! That’s just insane. No thank you.
  • PF
    Profe Fernandez
    Oct 26, 2025
    1.0
    I don't like going to order and hear how employees talk shit about customers. This by far unprofessional childish horrible experience. I hope they close this place. And fire that unprofessional employee. I will report it to corporate. This is by far the worst service customer service wow 😲
  • MQ
    Memo Quezada
    Oct 23, 2025
    2.0
    I order a burrito and a drink 23 dollar I ask if they could refill the Agua fresca the short blond just said some has to refill it and did nothing to make it happpen left me standing there like I didn't matter never again will beat there
  • PP
    Penny Petitt
    Oct 18, 2025
    1.0
    I can't review the food since the restaurant was disgusting. The women's bathroom was gross, the trash was overflowing, every table was dirty and the employees were just standing around. We left. The manager should be ashamed of the state of this restaurant. I really was looking forward to the food but I can't imagine what the kitchen looked like. Absolutely disgusting.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Janesville offer?

Chipotle Janesville offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill in Janesville?

The restaurant is open daily from 10:45 AM to 11:00 PM.