Many customers praised the friendly and helpful staff, noting excellent service experiences.
Food Consistency
There were mixed reviews on food quality, with some items praised while others, like fries and burgers, received complaints about being overcooked or inconsistent.
Order Accuracy
Several customers reported issues with order accuracy, including missing items and incorrect orders, leading to dissatisfaction.
Atmosphere
Some reviews mentioned a noisy environment and distractions from staff, impacting the dining experience.
Pricing Concerns
Customers expressed concerns about rising prices and perceived value for money, particularly regarding portion sizes.
SG
Sharon Greenleaf
Oct 11, 2025
5.0
Dear Dairy Queen 👑 Grill & Chill
Thank You Kindly Forever
(We) Rock 🪨 🍦
Jackson, WISCONSIN! (USA).
PLANET EARTH PROTECTION.
VIA AREA 51 SITE 4 EXTRATERRESTRIAL INTELLIGENCE 🛸🌌✨✔️👻 HOLY GHOST.
P.S. Do Good Work.
SK
Sandie Kroner
Sep 29, 2025
5.0
Went through the drive through the service was excellent. The young people working there were friendly polite and quick. The whole entire order was correct. It was a pleasant experience. I would highly recommend. The food was good too.
CC
Christian
Sep 18, 2025
5.0
Definitely my favorite fast food place since childhood
MD
Melissa Deaton
Sep 6, 2025
2.0
Fries were so salty they were inedible, threw them away, hot dog looked grayish, employees were friendly but not professional , could hear them socializing and listening to music over dining room atmosphere
TA
Tom Alexander
Aug 24, 2025
1.0
I was told to pull forward. Waited for almost 15 minutes and watched 8 Vehicles go through drive thru while I waited. then I went into store to ask about my food and they had no idea of my order. I had to leave so I had paid and left with no order.
This is not the first time I have had problems with this location.
Going forward I or my family and friends will no longer support this Dairy Queen.
I will drive to the West Bend location.
I paid $10.00 and some change and only got a soda.
I am finished with this establishment.
I am on the road everyday and frequently
Support a lot of Restuarants. This one is the worst. No longer supporting this restaurant
Where is Dairy Queen Grill & Chill in Jackson, WI located?
It is located at N168W21991 Main St, Jackson, WI 53037, USA.
Does Dairy Queen Grill & Chill have seating and drive-thru options?
Yes, it offers seating for customers and has a drive-thru service for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant welcomes families and is considered good for kids with family-friendly dining options.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can order online for pickup through their official website at https://www.dairyqueen.com/en-us/order/pickup/n/42161/.
Are there any exclusive deals or mobile offers available at Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app for exclusive deals and mobile offers.
What are some nearby dining options close to Dairy Queen Grill & Chill in Jackson?
Nearby dining options include Hong Kong Express for Pan Asian and Chinese cuisine, McDonald's for fast food, and Pizza Station for Italian and pizza dishes.
Are there nearby attractions customers might visit before or after enjoying Dairy Queen Grill & Chill?
Yes, customers can visit Hasmer Lake, a nearby lake and active life attraction, perfect for outdoor activities before or after their meal.
What convenient services are available near Dairy Queen Grill & Chill?
Nearby convenient services include Westbury Bank for financial needs, Main Street Mart and bp for gas and convenience shopping, and the United States Postal Service for mailing.
What is the best way for families visiting Kiddie Kampus or Charter Senior Living to enjoy Dairy Queen Grill & Chill?
Families visiting Kiddie Kampus day care or Charter Senior Living retirement home can enjoy family-friendly meals and soft-serve ice cream at Dairy Queen Grill & Chill, which welcomes children and offers seating and drive-thru options for convenience.