Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
324 reviews
5 stars
164
4 stars
65
3 stars
34
2 stars
20
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Mixed reviews on food quality; while some praised the freshness and taste, others complained about cold, soggy food and incorrect orders.
Management
Feedback indicates inconsistency in management and staffing, with some customers noting improvements under new management, while others experienced poor service.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and disorganized, with reports of melted ice cream and missing items.
Customer Loyalty
Despite the issues, some long-time customers expressed loyalty and appreciation for the food, indicating a potential for improvement.
- PGpx the Game game4 days ago1.0I ordered two shakes they drive thru an it took 20 minutes to get it out the window. 100% recommend going to Bessemer mi instead. Always respectful and fast
- RBRachael Bradley4 days ago1.0New management sucks, Left us waiting in line for 20 minutes just for 2 shakes. Shakes were very poorly made and watery. Would much rather and highly recommend taking the extra 15 minutes to drive to the Bessemer location.
- JTJoanna ThompsonOct 6, 20251.0They love to close their walk up window when there are football games happening across the street. This encourages the kids to stand in line at the drive because they are drive through only. Safety is NOT their concern. Its been multiple times Ive seen their employees chasing each other in and out of the building running through the drive through areas in between cars. They food quality has gone downhill, its better to drive 15 minutes across state lines and go to the one in bessemer. Not sure if its the same owners, but the customer service and food quality is so much better in Bessemer than the Hurley location.
- JVJohn VernettiSep 21, 20255.0They don't have the 5 cent Ice-cream Cone and 10 cents Dilly Bar like when I was a kid. But they still have great tasting items on their menu.
- MLMary Ellen LevraAug 27, 20255.0The icecream was delicious. Thank you!
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill in Hurley, WI offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and shakes & malts.
What are the opening hours of Dairy Queen Grill & Chill in Hurley?
The restaurant is open daily from 9:00 AM to 9:00 PM.
Does the Dairy Queen Grill & Chill in Hurley have a drive-thru service?
Yes, this location offers drive-thru service for customer convenience.
Is the Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the establishment is family-friendly and welcomes children.
Can customers order online from Dairy Queen Grill & Chill in Hurley?
Yes, customers can use the online ordering system via their website for pickup orders.
Does this location have restroom facilities available for customers?
Yes, restrooms are available on-site for customers.
Where is Dairy Queen Grill & Chill located in Hurley, WI?
It is located at 705 5th Ave N, Hurley, WI 54534-1023, United States.
Are there any gas stations nearby that customers might visit before or after coming to Dairy Queen?
Yes, customers can find Cenex, Midland Services, BP, Hurley Highlands Gas, and Town N Country gas stations nearby, which are convenient for refueling.
What local attractions or recreational venues are near the Dairy Queen Grill & Chill in Hurley?
Veterans Memorial Field is nearby, offering a stadium, gym, and sports and recreation venue that customers might visit before or after dining.
Are there any places to stay near Dairy Queen Grill & Chill in Hurley for travelers?
Yes, travelers can find nearby accommodations such as Days Inn Hurley, Days Inn by Wyndham Hurley, and Travelodge Hurley.