Dairy Queen Grill & Chill

3.9
325 reviews
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Business Details

705 5th Ave N, Hurley, WI
54534-1023, United States
(715) 561-4748
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
705 5th Ave N, Hurley, WI
54534-1023, United States

Hours

Reviews

3.9
325 reviews
5 stars
164
4 stars
66
3 stars
34
2 stars
20
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, with multiple instances of incorrect orders and rude staff.

Food Quality

The quality of food was inconsistent, with complaints about cold, soggy items and poorly made shakes, though some customers praised specific menu items.

Management Concerns

New management received mixed reviews, with some customers noting improvements while others expressed dissatisfaction with service and operational issues.

Customer Experience

Several reviews highlighted a lack of attention to customer needs, including issues with mobile ordering and staff behavior.
  • PH
    P Head
    6 days ago
    4.0
    Very gud food here for fast food
  • PG
    px the Game game
    Nov 20, 2025
    1.0
    I ordered two shakes they drive thru an it took 20 minutes to get it out the window. 100% recommend going to Bessemer mi instead. Always respectful and fast
  • RB
    Rachael Bradley
    Nov 20, 2025
    1.0
    New management sucks, Left us waiting in line for 20 minutes just for 2 shakes. Shakes were very poorly made and watery. Would much rather and highly recommend taking the extra 15 minutes to drive to the Bessemer location.
  • JT
    Joanna Thompson
    Oct 6, 2025
    1.0
    They love to close their walk up window when there are football games happening across the street. This encourages the kids to stand in line at the drive because they are drive through only. Safety is NOT their concern. Its been multiple times Ive seen their employees chasing each other in and out of the building running through the drive through areas in between cars. They food quality has gone downhill, its better to drive 15 minutes across state lines and go to the one in bessemer. Not sure if its the same owners, but the customer service and food quality is so much better in Bessemer than the Hurley location.
  • JV
    John Vernetti
    Sep 21, 2025
    5.0
    They don't have the 5 cent Ice-cream Cone and 10 cents Dilly Bar like when I was a kid. But they still have great tasting items on their menu.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill in Hurley, WI offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and shakes & malts.

What are the opening hours of Dairy Queen Grill & Chill in Hurley?

The restaurant is open daily from 9:00 AM to 9:00 PM.