Chipotle Mexican Grill

3.5
1256 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Hudson WI is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1021 Pearson Dr, Hudson, WI
54016, United States

Hours

Reviews

3.5
1,256 reviews
5 stars
498
4 stars
260
3 stars
116
2 stars
98
1 star
284

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as dirty, with unclean tables and overflowing trash bins.

Service Issues

Customers have experienced long wait times, incorrect orders, and rude staff, leading to frustration.

Food Quality

Inconsistencies in food quality and portion sizes have been noted, with complaints about undercooked rice and overcooked meat.

Positive Experiences

Some customers praised specific staff members for excellent service and noted that when the food is good, it can be very enjoyable.
  • LY
    Lindsey Young
    Dec 27, 2025
    1.0
    The most disgusting and biggest waste of money. The rice is always undercooked and the meat is always overcooked and over seasoned.
  • ME
    Matt Elsmore
    Dec 22, 2025
    5.0
    It was a little difficult getting sliced limes. The best part about going to Chipotle in our family's opinion. As for all Chipotles. The bathroom situation is always terrible. Need to wait 20 minutes just to wash your hands or go to the bathroom because only one person can be in there at a time. It seems there's always someone 💩 when we need the bathroom. 😂🤣😅
  • SS
    Strawberry Short
    Dec 20, 2025
    1.0
    I did an online order and usually my order is ready by the time I get there to pick it up. But this time they told me I had to wait 10 minutes and that it would be ready at 2:42 and that they had 6 orders in-front of mine. And while I was waiting no one was working the online order station. I was pissed I saw maybe one or 2 orders get done within the ten minutes that mine was supposed to be done. The cashier guy was condescending the whole time. And kept giving me rude stares as I waited. And most of the workers were slacking off in the back and kitchen just standing around talking. Finally one person started to work the online station again and he was so slow. Finally when my order was done the guy kept yelling the completely wrong name multiple times. Till I had to get up and grab the order from him in check and correct him. My order was done at 2:50 when they said it would be ready at 2:42. Because of the wait I got to work late. And when I opened my bowl up they put tomatoes in it when all I wanted was just rice and steak. I’ve never been so livid before. It would be different if they were super backed up and had tons of orders and were all working fast and hard but no. They mostly stood around and slacked off and had no care at all in the world.
  • ME
    Meghan Edens
    Dec 16, 2025
    5.0
    Whoever was working the online ordered, opening shift, specifically 11am on 12/16/2025 - deserve a raise!!! Literally theeeee BEST bowl I have EVER had!! Made me damn near shed a tear 😂
  • MM
    MJ
    Dec 1, 2025
    1.0
    We ordered two bowls of brown rice, black beans, and chicken with two sides of guacamole and a large queso. The tortilla press was out of order, so everyone needed to order bowls. There were several employees, so the restaurant wasn’t understaffed. They quickly filled my order, and I was impressed with their thoroughness. I heard the appropriate “that will be extra” when people asked for an extra half/full scoop of rice, beans, and meat. Because our order was simple with no toppings, I thought we’d have no problem whatsoever with the meals when we got home. Unfortunately, what we did not expect was the lack of flavor…the queso and guacamole were disappointing and the “extra” chicken we were charged for amounted to about 2 extra tablespoons. The queso tasted like heated, watered-down white cheese with no flavor, no spice. The guacamole had unripened 1/3 of the fruit, no peppers, and was thin and flavorless and not authentic. Each time I think I’ll give Chipotle a try I’m disappointed and reminded that a homemade meal is so much better. For $38, we could have eaten at another random Mexican restaurant and at least had more flavor.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Hudson, WI?

Chipotle Mexican Grill in Hudson, WI is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Hudson?

It is located at 1021 Pearson Dr, Saint Croix, Hudson, WI 54016, USA.