Dairy Queen Grill & Chill

3.9
350 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2532 Glendale Ave, Howard, WI
54313-6849, United States

Hours

Reviews

3.9
350 reviews
5 stars
147
4 stars
110
3 stars
43
2 stars
13
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude employees, long wait times, and incorrect orders.

Food Consistency

Customers frequently reported issues with food quality, such as cold items, incorrect orders, and thin blizzards.

Positive Experiences

Some customers praised specific staff members for their friendliness and helpfulness, as well as the quality of certain menu items.

Cleanliness

While some reviews noted cleanliness, others pointed out unsanitary conditions and unprofessional behavior from staff.

Customer Loyalty

Despite negative experiences, several customers expressed loyalty to the brand, citing good food and positive past experiences.
  • LB
    Lacy Buck
    Nov 2, 2025
    1.0
    Ordered 2 hotdogs and the pretzel sticks. Nothing was cooked. The pretzels were ice cold with the butter slopped on top, hot dogs weren’t even warmed up. Asked for ketchup when I ordered and they didn’t even give me any until I had to knock on the window and they just looked annoyed as hell that I was bothering them.
  • ST
    Sandy Tabbert
    Oct 23, 2025
    1.0
    This has to be the state's worst service. I have never seen anything this bad, they never said hi or thank you, they never repeated my order back, didn't offer to give me my receipt, had us sitting at the drive thru and never acknowledged us while we waited and waited and waited. My dog's poop looks better than my hot fudge sundae!
  • AS
    Arlene Strand
    Sep 28, 2025
    1.0
    We went to Dairy Queen in Howard, pulled up to the drive thru window. There were 4 people working. One as braiding another person's hair right in front of the window. The girl taking money had to walk around these people to get her things done. When the lady was done braiding hair she never washed her hands. The fact that they were doing any of this next to the drive thru window and near food was disgusting.
  • DF
    Diana Fligelman
    Sep 22, 2025
    1.0
    Employees are extremely unprofessional and rude. The girl taking the order was short, "anything else" "K." And '$4.21" was all she said. They messed up my order, which is whatever, mistakes happen, but I could hear management swearing through the window. My milkshake was super liquidy which sucked.
  • LG
    L g
    Sep 12, 2025
    5.0
    Awesome everything. I don't understand all the negative reviews. This has always been the best DQ.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Howard, WI?

Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:00 PM.

What type of food and treats can I find at Dairy Queen Grill & Chill?

You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and ice cream cakes (DQCakes.com) at Dairy Queen Grill & Chill.