Dairy Queen Grill & Chill

3.9
351 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2532 Glendale Ave, Howard, WI
54313-6849, United States

Hours

Reviews

3.9
351 reviews
5 stars
148
4 stars
111
3 stars
42
2 stars
13
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting long wait times and incorrect orders.

Food Quality

Numerous reviews mentioned issues with food temperature and preparation, including cold fries and improperly made blizzards.

Customer Experience

While some customers praised friendly staff and quick service, many others expressed dissatisfaction with the overall experience, citing a lack of acknowledgment and poor management.

Cleanliness

Several reviews noted cleanliness issues, particularly regarding food handling and the overall environment.

Inconsistency

There were mixed reviews on food quality and service, with some customers having positive experiences while others faced repeated issues.
  • LB
    Lacy Buck
    Nov 2, 2025
    1.0
    Ordered 2 hotdogs and the pretzel sticks. Nothing was cooked. The pretzels were ice cold with the butter slopped on top, hot dogs weren’t even warmed up. Asked for ketchup when I ordered and they didn’t even give me any until I had to knock on the window and they just looked annoyed as hell that I was bothering them.
  • ST
    Sandy Tabbert
    Oct 23, 2025
    1.0
    This has to be the state's worst service. I have never seen anything this bad, they never said hi or thank you, they never repeated my order back, didn't offer to give me my receipt, had us sitting at the drive thru and never acknowledged us while we waited and waited and waited. My dog's poop looks better than my hot fudge sundae!
  • AS
    Arlene Strand
    Sep 28, 2025
    1.0
    We went to Dairy Queen in Howard, pulled up to the drive thru window. There were 4 people working. One as braiding another person's hair right in front of the window. The girl taking money had to walk around these people to get her things done. When the lady was done braiding hair she never washed her hands. The fact that they were doing any of this next to the drive thru window and near food was disgusting.
  • DF
    Diana Fligelman
    Sep 22, 2025
    1.0
    Employees are extremely unprofessional and rude. The girl taking the order was short, "anything else" "K." And '$4.21" was all she said. They messed up my order, which is whatever, mistakes happen, but I could hear management swearing through the window. My milkshake was super liquidy which sucked.
  • LG
    L g
    Sep 12, 2025
    5.0
    Awesome everything. I don't understand all the negative reviews. This has always been the best DQ.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Howard, WI?

Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:00 PM.

What type of food and treats can I find at Dairy Queen Grill & Chill?

You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and ice cream cakes (DQCakes.com) at Dairy Queen Grill & Chill.