Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
560 reviews
5 stars
274
4 stars
141
3 stars
67
2 stars
24
1 star
54
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with complaints about soggy fries, small portion sizes, and incorrect orders.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and bathrooms.
Community Engagement
Positive feedback emphasized the business's involvement in the community and the friendly atmosphere created by the staff.
Pricing Concerns
Many customers expressed that the prices are too high for the quality and portion sizes of the food.
- MRM RedBeardOct 12, 20253.0Original burger and spicy chicken. Were good for a quick bite.
- W8Who'swho 89Sep 25, 20253.03 stars is giving the benefit of the doubt! This was our first time to this dairy queen. Only the 2nd time ever eating in one. Unfortunately we were not impressed. The chicken strips were extremely small, the fries were limp and toast was so soggy and undercooked that you couldn't even eat them. Food was quick to come out of the kitchen but at what cost, quality?. The walls could use some attention in the cleaning department. Little spaces needed cleaned too. I feel that prices don't match what little food you are given, that being said we will be skipping DQ from now on. Less expensive to eat at a local restaurant.
- JDJason DixonSep 9, 20251.0Absolutely disgusting! The manager had a problem with our order and quite obviously in front of us complained with staff and over salted our food on purpose. Not the normal dairy queen runny gravy just disgusting all the way around
- APAdam PageAug 29, 20255.0Enjoyed the experience, food was great 👍 👌
- DBDrew BialeckiAug 12, 20255.0The food and service was amazing. But it was a little crowded.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and desserts does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Hayward, WI?
The Dairy Queen Grill & Chill in Hayward is open daily from 10:00 AM to 9:00 PM, but it is closed on November 27, December 24, and December 25, 2025.
Does Dairy Queen Grill & Chill in Hayward provide a drive-thru service?
Yes, this Dairy Queen location has a drive-thru service for convenient ordering.
Is the Dairy Queen Grill & Chill in Hayward family-friendly and suitable for children?
Yes, the restaurant welcomes families and children, offering booster seats, high chairs, and a kid-friendly menu.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place a mobile order for pickup through their online ordering system.
Does the Dairy Queen Grill & Chill have seating options available?
Yes, there is both indoor and outdoor seating available at this location.
Is there free WiFi available at Dairy Queen Grill & Chill in Hayward?
Yes, free WiFi is offered to customers on site.
How can the nearby Perkins Restaurant & Bakery be useful for someone visiting Dairy Queen Grill & Chill?
After enjoying your meal or dessert at Dairy Queen, you might want to visit Perkins Restaurant & Bakery nearby for breakfast or brunch options, extending your dining experience in the area.
What nearby places could I visit if I want to combine a meal with a beauty or spa treatment?
Near Dairy Queen, you can visit Rose Nails for nail and beauty salon services, or Northern Lights Massage for massage therapy, making it easy to relax and pamper yourself in the same area.
Are there places near Dairy Queen where I can shop for clothing or bakery items?
Yes, you can check out Maurices for women's clothing and The Bakers Collective or Caken' Me Crazy for bakery and cupcake treats nearby, great for shopping and sweet treats before or after your visit.