Jimmy John's

Reviews

• GL

  Grant Lubner

  Mar 6, 2026
  5.0
  The sandwiches were great and the customer service was excellent. This is definitely one of the best locations. The staff was friendly, and everything was made quickly and tasted fresh. I will definitely be coming back.
• MI

  Mystic Investigations

  Feb 6, 2026
  4.0
  The food is excellent! Probably the best cookies I've had at any place with a drive thru. The only reason I don't give 5 stars is because you close at 9 PM. Even on Friday and Saturday. Take a look sometime at the lines late at night on the weekend. You're missing out on 2-3 more hours of service. It would be nice to have a fourth late night drive thru option in Hartford!
• KS

  Kylie Spuhler

  Jan 8, 2026
  5.0
  Always freaky fast even when they’re so busy and understaffed
• SN

  Stacey Neuy

  Dec 30, 2025
  1.0
  Absolutely horrible! Recieved a gift card from my daughter for Christmas and wanted to treat myself to dinner. Bad idea! They don't have delivery drivers anymore, they use Uber or Doordash. In the app it said my order would be here by 6:30pm, perfect! No one called me to tell me that after an HOUR after I ordered my food it still wouldn't be picked up to be delivered. I called and the girl was unhelpful, said the order now got pushed to a later time. I canceled the order and she said it "should" get refunded on my giftcard! What!?! Then told me the manager would be in tomorrow if the refund isn't on my giftcard! Perfect, looks like I'm making a unnecessary stop before I come into work!!! HAPPY NEW YEAR! Needless to say I won't be calling my order in and if I want something delivered, I'm getting Pizza!
• BK

  Becky Kline

  Sep 18, 2019
  4.0
  Good sandwich