Chipotle Mexican Grill

3.9
726 reviews
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About

Mexican Restaurant
Chipotle Hales Corners is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5794 S 108th St, Hales Corners, WI
53130, United States

Hours

Reviews

3.9
726 reviews
5 stars
379
4 stars
136
3 stars
81
2 stars
41
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times for online orders, and unhelpful responses to complaints.

Food Quality

Feedback on food quality was mixed; while some enjoyed the taste, others complained about cold food, inconsistent portion sizes, and over-seasoning.

Cleanliness and Safety

Several reviews raised concerns about cleanliness and food safety, including unsanitary conditions and improper handling of food.

Pricing Concerns

Many customers expressed dissatisfaction with high prices relative to portion sizes and quality, leading to comparisons with competitors.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly staff, indicating that experiences can vary significantly.
  • PL
    Paige Lydon
    Sep 27, 2025
    1.0
    Can I give this place 0 stars?? Don’t eat here. We placed an online order and proceeded to wait 30 minutes past our pickup time. We got our food home everything in our burritos was ice cold. This is not proper food safety. We took our burritos back to the store to have them remade fresh. And no one there would help us. They said ‘oh, that’s corporate…’ What happened to customer service? What a complete waste of money and I would like a refund. We couldn’t eat our food in fear that we may get sick from eating product that wasn’t properly kept warm or cold. They also forgot my daughter’s drink and all of our chips were stale. Terrible!!
  • KS
    Kathy Sween
    Sep 20, 2025
    5.0
    We did take out and the food was so good and so many choices
  • CE
    Chris Edgar
    Sep 13, 2025
    5.0
    The chicken Burritos and or a bowl are very good. Enjoy the different salsa they have.
  • BK
    Brenton Klawes
    Aug 31, 2025
    1.0
    Horrible attitude from the people at the counter making the food, can’t wrap a burrito without breaking it
  • AS
    Andrea Stein
    Aug 29, 2025
    1.0
    I ordered an online order. When I got there, the doors were locked! It was 11am and the doors were not open. I saw two ppl walk to the door and leave because it was locked. Since I had placed an online order I did not give up that easily. I tried calling the store but of course it was a robot. After 10 minutes, the employee noticed me and walked over and pointed at another door and smirked as if I was the one who was too stupid to know which door to go into. When he got to the other main set of doors, he unlocked them and walked away. I kid you not, no smile no apology no hello even. It was so off-putting that if I didn't have an online order, I would have just left. The other employee was kind of smirking and laughing when she looked at me. It was just very uncomfortable to say the least. Then I read the review about an employee bleeding all over a to go order bag, so who knows what kind of spit and bodily fluid is in my burrito now. :/

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Hales Corners?

Chipotle Mexican Grill in Hales Corners is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in Hales Corners offer online ordering and delivery?

Yes, you can order online through their website or app and choose in-store pickup or delivery services.