Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff exhibiting rude behavior and a lack of professionalism.
Food Quality
Several customers reported issues with food quality, including raw chicken, cold fries, and incorrect orders.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.
Speed of Service
Many customers experienced long wait times in the drive-thru, with some waiting over 30 minutes for their orders.
Management Issues
Feedback indicated a lack of support from management, with employees feeling unsupported and customers receiving inadequate resolutions to complaints.
CP
cedric price
Nov 1, 2025
3.0
Food is good as usual, but I grew old, died, reincarnated, grew up, all before I got my food. Long story still long, this drive through is very slow .
BB
Bon
Oct 12, 2025
1.0
The General Manager John does not have his teams back. The hourly employees are fending for themselves and get in trouble behind it. If the managers actually support and have their team back, it wouldn't be too many customers coming in purposely bothering them. Most of these reviews are made out of spite because they know that John is going to do whatever they want even when they're clearly wrong. John lets customers run all over his team to get what they want. I have come in there with an attitude on purpose with/without witness, be mean and rude, asked for a manager and get what I want PLUS MORE items added. Especially in the mornings and lunch time (honestly the best time to get free stuff). I've done it before because John, Wednesday and any other manager allowed me to. Do y'all understand how draining it is as an employee to deal with customers always trying to get their way and get free food every single time. It's sick, sad and inhumane.
I bet y'all inventory is ridiculous as much as y'all cater to rude customers. and we appreciate you.
PC
Prin Cessa
Oct 6, 2025
5.0
This is a good Wendy's location. I enjoy going there.
ND
Nick Doxtater
Oct 5, 2025
1.0
Dude...where's my sauce. It was only 1 sauce but you can't do 1 sauce that was included with the meal. I get bad days occur but dude...nuggies get a sauce. C'mon. This is behavior I expect from the 43rd and Lincoln location. Not Greenfield.
Disappointed in y'all.
CR
Chelsea Ruffert
Oct 4, 2025
1.0
Disgusted. My sister placed an online order for chicken tenders, came home, and took a bite only to find they were completely raw inside. She called the store, and the manager said she could either come back for a new order (who would have an appetite after biting into raw chicken?) or get a refund — and that was it. Completely unacceptable and a serious food safety issue.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Greenfield, WI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Greenfield, WI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (414) 281-0222.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 77th And Layton Wendy’s serve breakfast?
Yes, this Wendy’s location in Greenfield, WI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's, 7707 W. Layton Avenue?
The drive-through is open every day from 6:30 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food for delivery near Greenfield, WI?
Yes, delivery is available where supported. You can check delivery availability by visiting the Wendy's app or order.wendys.com and entering your delivery address.
What payment options are accepted at Wendy's on W. Layton Avenue?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for feedback or questions?
You can call the location directly at (414) 281-0222, contact Wendy's Customer Care via live chat on their contact page, or fill out their customer satisfaction survey referring to your receipt details.
Where can I find Wendy's menu and pricing information for the Greenfield location?
Menu pricing and details are available at order.wendys.com or on the Wendy's mobile app. Simply select this location to view prices for each item.
Is there a drive-thru available at this Wendy's location?
Yes, this Wendy's offers drive-thru service.
What are some nearby restaurants and attractions around Wendy's at 7707 W. Layton Avenue?
Nearby you can find restaurants like Kopp's Frozen Custard, Habanero's Mexican Restaurant, Carrabba's Italian Grill, and Dr. Dawg. For entertainment, the Armenian Fest in Milwaukee is also close by.
Are there convenient places to stop by near Wendy's for coffee or dessert?
Yes, Starbucks and Kopp's Frozen Custard are nearby, offering coffee and dessert options convenient before or after your meal at Wendy's.
What nearby services can help if I am visiting Wendy's in Greenfield?
You can find nearby services such as BioLife Plasma Services for medical needs, BMO Bank branches for banking, and AT&T for mobile phone services close to Wendy's at 7707 W. Layton Avenue.