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Wendy's

3.7
(1259 reviews)

Business Details

(414) 281-0222

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7707 W. Layton Avenue, Greenfield, WI
53220, United States

Hours

Reviews

3.7
1,259 reviews
5 stars
503
4 stars
295
3 stars
182
2 stars
80
1 star
199

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times in the drive-thru, often exceeding 20-30 minutes.

Food Quality

Several reviews mentioned issues with food quality, including cold or improperly cooked items, and incorrect orders.

Customer Service

Numerous complaints highlighted rude and unprofessional behavior from staff, particularly during busy hours.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.

Management Issues

Feedback indicated poor management support for staff, leading to a negative work environment and customer experience.
  • LS
    Linda D. Simmons
    Jan 18, 2026
    5.0
    Love the vibe with this crew
  • CD
    chadwick dennis
    Jan 8, 2026
    1.0
    Cold fries, almost no lettuce, wrong type of chicken. They weren’t busy at all and still screwed up the entire order.
  • TR
    True Review
    Dec 12, 2025
    1.0
    This is the slowest Wendy's and fast food restaurant I've ever been to. It's like there all high not doing anything especially the night shift, I spend a minimum of 20 minutes in line
  • CP
    cedric price
    Nov 1, 2025
    3.0
    Food is good as usual, but I grew old, died, reincarnated, grew up, all before I got my food. Long story still long, this drive through is very slow .
  • BB
    Bon
    Oct 12, 2025
    1.0
    The General Manager John does not have his teams back. The hourly employees are fending for themselves and get in trouble behind it. If the managers actually support and have their team back, it wouldn't be too many customers coming in purposely bothering them. Most of these reviews are made out of spite because they know that John is going to do whatever they want even when they're clearly wrong. John lets customers run all over his team to get what they want. I have come in there with an attitude on purpose with/without witness, be mean and rude, asked for a manager and get what I want PLUS MORE items added. Especially in the mornings and lunch time (honestly the best time to get free stuff). I've done it before because John, Wednesday and any other manager allowed me to. Do y'all understand how draining it is as an employee to deal with customers always trying to get their way and get free food every single time. It's sick, sad and inhumane. I bet y'all inventory is ridiculous as much as y'all cater to rude customers. and we appreciate you.

Frequently Asked Questions About Wendy's

What are the operating hours for the drive-through at Wendy's, 7707 W. Layton Avenue?

The drive-through is open every day from 6:30 AM to midnight.

Does this Wendy's location offer breakfast?

Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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