Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,256 reviews
5 stars
500
4 stars
295
3 stars
182
2 stars
80
1 star
199
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times at the drive-thru, often exceeding 20-30 minutes.
Food Quality
Multiple reviews highlighted issues with food quality, including cold items, incorrect orders, and food safety concerns.
Customer Service
Numerous complaints were made about rude and unprofessional staff behavior, particularly during busy hours.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and general lack of cleanliness.
Management Issues
Feedback indicated poor management support for staff, leading to a chaotic work environment and unsatisfactory customer experiences.
- CDchadwick dennis4 days ago1.0Cold fries, almost no lettuce, wrong type of chicken. They weren’t busy at all and still screwed up the entire order.
- TRTrue ReviewDec 12, 20251.0This is the slowest Wendy's and fast food restaurant I've ever been to. It's like there all high not doing anything especially the night shift, I spend a minimum of 20 minutes in line
- CPcedric priceNov 1, 20253.0Food is good as usual, but I grew old, died, reincarnated, grew up, all before I got my food. Long story still long, this drive through is very slow .
- BBBonOct 12, 20251.0The General Manager John does not have his teams back. The hourly employees are fending for themselves and get in trouble behind it. If the managers actually support and have their team back, it wouldn't be too many customers coming in purposely bothering them. Most of these reviews are made out of spite because they know that John is going to do whatever they want even when they're clearly wrong. John lets customers run all over his team to get what they want. I have come in there with an attitude on purpose with/without witness, be mean and rude, asked for a manager and get what I want PLUS MORE items added. Especially in the mornings and lunch time (honestly the best time to get free stuff). I've done it before because John, Wednesday and any other manager allowed me to. Do y'all understand how draining it is as an employee to deal with customers always trying to get their way and get free food every single time. It's sick, sad and inhumane. I bet y'all inventory is ridiculous as much as y'all cater to rude customers. and we appreciate you.
- CRChelsea RuffertOct 4, 20251.0Disgusted. My sister placed an online order for chicken tenders, came home, and took a bite only to find they were completely raw inside. She called the store, and the manager said she could either come back for a new order (who would have an appetite after biting into raw chicken?) or get a refund — and that was it. Completely unacceptable and a serious food safety issue.
Frequently Asked Questions About Wendy's
Is 77th And Layton Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's, 7707 W. Layton Avenue?
The drive-through is open every day from 6:30 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food for delivery near Greenfield, WI?
Yes, delivery is available where supported. You can check delivery availability by visiting the Wendy's app or order.wendys.com and entering your delivery address.
What payment options are accepted at Wendy's on W. Layton Avenue?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for feedback or questions?
You can call the location directly at (414) 281-0222, contact Wendy's Customer Care via live chat on their contact page, or fill out their customer satisfaction survey referring to your receipt details.
Where can I find Wendy's menu and pricing information for the Greenfield location?
Menu pricing and details are available at order.wendys.com or on the Wendy's mobile app. Simply select this location to view prices for each item.
Is there a drive-thru available at this Wendy's location?
Yes, this Wendy's offers drive-thru service.
What are some nearby restaurants and attractions around Wendy's at 7707 W. Layton Avenue?
Nearby you can find restaurants like Kopp's Frozen Custard, Habanero's Mexican Restaurant, Carrabba's Italian Grill, and Dr. Dawg. For entertainment, the Armenian Fest in Milwaukee is also close by.
Are there convenient places to stop by near Wendy's for coffee or dessert?
Yes, Starbucks and Kopp's Frozen Custard are nearby, offering coffee and dessert options convenient before or after your meal at Wendy's.
What nearby services can help if I am visiting Wendy's in Greenfield?
You can find nearby services such as BioLife Plasma Services for medical needs, BMO Bank branches for banking, and AT&T for mobile phone services close to Wendy's at 7707 W. Layton Avenue.