Brand Certified
Portillo's Greenfield
4.2(5177 reviews)
Certified by Portillo's Greenfield • Mar 01, 2026
Business Details
8705 West Sura Lane, Greenfield, WI
53228, United States
Certified by Portillo's Greenfield • Mar 01, 2026
(414) 877-5400
Certified by Portillo's Greenfield • Mar 01, 2026
https://www.portillos.com
Certified by Portillo's Greenfield • Mar 01, 2026
About
Certified by Portillo's Greenfield • Mar 01, 2026
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 8705 W Sura Lane! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 4.0 miles, 6.5 miles, 8.1 miles from Franklin Field, American Family Field, Milwaukee Mitchell International Airport. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Certified by Portillo's Greenfield • Mar 01, 2026
Hours
Certified by Portillo's Greenfield • Mar 01, 2026
Reviews
4.2
5,177 reviews
5 stars
2,980
4 stars
1,131
3 stars
490
2 stars
259
1 star
317
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the taste while others reported issues like cold or soggy food, and even food poisoning.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru, with some noting long wait times for their orders.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a need for better training and attention to detail among staff.
Customer Service
While some staff were praised for their friendliness and helpfulness, others received criticism for rudeness and poor service.
Pricing
Many customers felt the prices were high for the quality of food received, leading to dissatisfaction.
- HTHannah Tuska6 days ago5.0Store managers and employees were amazing! I accidentally left my purse, they called me and all my belongings were still there. I’m extremely grateful for the employee who found it and the honesty to put it in a safe spot. Blessings!
- HHHeather HaasFeb 26, 20263.0Got chicken tenders today for the first time in long time.....they were very tough.....and what the heck happened to their delicious honey Mustard? The new one is bland...
- EBElizabeth BrockdorfFeb 24, 20265.0My absolute favorite is an Italian beef w/sweet peppers & an insanely rich outstandingly delicious, chocolate cake shake. 🍦🍫 🎂 I didnt think I could like Portillo's more...Until....guest services replied to my review loaded with condiment puns🤭🤣😎 Great food AND free comedy! OUTSTANDING!!!
- MGM GFeb 9, 20261.0I never go out to eat. The chocolate cake shake has seemed intriguing, and my weekend starts tomorrow so I figured I'd make it special. I ordered it and waited by the pick up. I was the only in-store ticket on the board. It was 9pm, so it wasn't busy. I waited for 10 minutes before someone came up and asked me if I needed something. I told him I was waiting on a cake shake, and he said he'd make it for me. Took 90 seconds. This whole experience made me so sad and just reminded me why I don't go out to eat. I'll continue to work at home making a similar dessert because this was disheartening.
- SKSeth KaczynskiFeb 9, 20261.0This place is awful when it comes to order accuracy. Multiple times I’ve paid for full meals only to receive a fraction of what I ordered. You end up missing most of your food and wasting hard-earned money. I wouldn’t recommend eating here unless you enjoy checking bags and going back to complain.
Frequently Asked Questions About Portillo's Greenfield
What are the regular business hours for Portillo's Greenfield?
Portillo's Greenfield is open daily from 10:00 AM to 10:30 PM on weekdays and Sundays, and until 11:00 PM on Fridays and Saturdays.
Does Portillo's Greenfield have a drive-through service and what are its hours?
Yes, Portillo's Greenfield offers a drive-through service open from 10:00 AM to 10:30 PM on weekdays and Sundays, and until 11:00 PM on Fridays and Saturdays.
What types of payments are accepted at Portillo's Greenfield?
Portillo's Greenfield accepts American Express, Discover, MasterCard, and Visa credit cards, as well as debit cards. Cash and mobile NFC payments are not required or accepted exclusively.
Does Portillo's Greenfield offer delivery and catering services?
Yes, Portillo's Greenfield provides both delivery and catering options to bring their Chicago-style favorites right to your door.
Is Portillo's Greenfield a family-friendly restaurant?
Yes, Portillo's Greenfield welcomes families and children, features high chairs, wheelchair accessible entrances, seating, and restrooms, providing a family-friendly dining experience.
Does Portillo's Greenfield serve vegetarian options and late-night food?
Yes, Portillo's Greenfield serves vegetarian meals and is open late to accommodate customers wanting food during late-night hours.
What nearby places can I visit before or after dining at Portillo's Greenfield?
Nearby attractions include American Family Field about 6.5 miles away, the shopping center 84 South, Outback Steakhouse, and Fresh Thyme Market, allowing customers to combine dining with shopping or entertainment.
Are there convenient places near Portillo's Greenfield where I can get coffee or relax?
Yes, Starbucks is nearby for coffee lovers, and Hand & Stone Massage and Facial Spa offers relaxation services close to Portillo's Greenfield.
What other fast food or casual dining options are close to Portillo's Greenfield?
Near Portillo's Greenfield you can find MOD Pizza, Chipotle Mexican Grill, Grate Pizza, Mac, & More, and Café Zupas, offering various quick and casual dining experiences.
Is there any printing or shipping service near Portillo's Greenfield in case I need it?
Yes, FedEx Office Print & Ship Center is located near Portillo's Greenfield, providing printing, shipping, and even RushMyPassport services.
Brand Certified Facts from Portillo's Greenfield
This information is certified by Portillo's Greenfield and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: