Business Details
About
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 8705 W Sura Lane! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 4.0 miles, 6.5 miles, 8.1 miles from Franklin Field, American Family Field, Milwaukee Mitchell International Airport. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
5,148 reviews
5 stars
2,962
4 stars
1,124
3 stars
488
2 stars
259
1 star
315
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, order mistakes, and unprofessional staff behavior.
Food Quality
Mixed reviews on food quality; some enjoyed the taste while others experienced issues like soggy items and food poisoning.
Pricing Concerns
Several customers felt the prices were too high for the quality of food received.
Positive Experiences
Despite the issues, many customers praised the food and service, highlighting specific menu items and friendly staff.
- MNMichael NorsavanhDec 28, 20255.0Good food to me chicago dog and the Italian beef are my go toos whenever I'm craving chicago style food vs having to drive down to chicago.
- JOJosh ODec 24, 20251.0I have the worst luck with this place. Every time I order takeout, they ALWAYS forget a part of my order (a side of cheese/sauce, a side of fries, or even the entire burger/sandwich). Literally every time. I reach out to customer service and they make it right with a future free entree, but then I’m entering the forgetful cycle with them all over again on my next visit. Is it just their way for me to keep coming back?
- BCBrett ClayDec 23, 20254.0Food is well overpriced. Don't get me wrong. It's good as ever. But $40 for two burger combos is ridiculous. For $20 I could go to pick and save and get enough for the whole family
- BKBen KiddleDec 17, 20254.0I’m from Chicago I love Portillo’s. Top tier; however this location struggles with watered down soft drinks. Great customer service and food though!
- JPJai PDec 6, 20251.0Got food poisoning from Italian beef and when I let them know they called me back a few days later to offer me a $20 gift card but I spent $35 and they said they wouldn’t refund me. Why would I want to eat somewhere that is not sanitary or serves bad food? Never got food poisoning in my life. My entire body hurt I was throwing up for 24 hours after eating it. I knew it tasted different too but I thought they just changed their beef or something.
Frequently Asked Questions About Portillo's Greenfield
What are the regular business hours for Portillo's Greenfield?
Portillo's Greenfield is open daily from 10:00 AM to 10:30 PM on weekdays and Sundays, and until 11:00 PM on Fridays and Saturdays.
Does Portillo's Greenfield have a drive-through service and what are its hours?
Yes, Portillo's Greenfield offers a drive-through service open from 10:00 AM to 10:30 PM on weekdays and Sundays, and until 11:00 PM on Fridays and Saturdays.
What types of payments are accepted at Portillo's Greenfield?
Portillo's Greenfield accepts American Express, Discover, MasterCard, and Visa credit cards, as well as debit cards. Cash and mobile NFC payments are not required or accepted exclusively.
Does Portillo's Greenfield offer delivery and catering services?
Yes, Portillo's Greenfield provides both delivery and catering options to bring their Chicago-style favorites right to your door.
Is Portillo's Greenfield a family-friendly restaurant?
Yes, Portillo's Greenfield welcomes families and children, features high chairs, wheelchair accessible entrances, seating, and restrooms, providing a family-friendly dining experience.
Does Portillo's Greenfield serve vegetarian options and late-night food?
Yes, Portillo's Greenfield serves vegetarian meals and is open late to accommodate customers wanting food during late-night hours.
What nearby places can I visit before or after dining at Portillo's Greenfield?
Nearby attractions include American Family Field about 6.5 miles away, the shopping center 84 South, Outback Steakhouse, and Fresh Thyme Market, allowing customers to combine dining with shopping or entertainment.
Are there convenient places near Portillo's Greenfield where I can get coffee or relax?
Yes, Starbucks is nearby for coffee lovers, and Hand & Stone Massage and Facial Spa offers relaxation services close to Portillo's Greenfield.
What other fast food or casual dining options are close to Portillo's Greenfield?
Near Portillo's Greenfield you can find MOD Pizza, Chipotle Mexican Grill, Grate Pizza, Mac, & More, and Café Zupas, offering various quick and casual dining experiences.
Is there any printing or shipping service near Portillo's Greenfield in case I need it?
Yes, FedEx Office Print & Ship Center is located near Portillo's Greenfield, providing printing, shipping, and even RushMyPassport services.