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Outback Steakhouse

4.2
(4067 reviews)

Business Details

8625 W Sura Lane, Greenfield, WI
53228, United States
(414) 817-1800
https://locations.outback.com/wisconsin/greenfield/8625-w-sura-lane

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Greenfield on the corner of 84th Street and Layton Avenue in the 84th South Shopping Mall.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
8625 W Sura Lane, Greenfield, WI
53228, United States

Hours

Reviews

4.2
4,067 reviews
5 stars
2,412
4 stars
818
3 stars
375
2 stars
203
1 star
259

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported inconsistent and slow service, with some servers being inattentive or rude.

Food Quality

Mixed reviews on food quality, with several complaints about overcooked or poorly prepared dishes, particularly steaks.

Positive Experiences

Despite the issues, many customers praised specific servers and had positive dining experiences, highlighting good food and attentive service.

Management Concerns

Several reviews mentioned negative interactions with management, particularly regarding customer service and handling complaints.
  • AS
    Amal Samara
    1 day ago
    3.0
    Food was good but I had gotten burger and top was burned and for the steak it was missing one of its sides. It also took awhile. It took around 7 minutes for waters and over 30 for the food. However our server was kind constantly checking on us and fixing the food problems.
  • AW
    abbie wilkerson
    Feb 22, 2026
    5.0
    This Outback is absolutely incredible!! Right from the jump our stunning server Kayla had such a welcoming, warm energy and had the beat recommendations!! The blooming onion was absolutely delicious and the full-rack of ribs is perfection. We had the smallest mishap, and the kitchen, server, and new manager helped and handled everything perfectly. The food runners were very sweet as well. Everyone just has beautiful energy, and Kayla, again, truly knocked it out the park. Tip her up for real ya’ll! And thank you to everybody for making the birthdays at our table so fantastic!!
  • BT
    Brett Templin
    Feb 17, 2026
    5.0
    At the outback steakhouse on Sura Lane in Greenfield WI I have had multiple excellent experiences with Aidan when he brings the food out to me. He always greets with a smile and goes above and beyond to be sure that my order is put together perfectly. Five stars all the way. Brett Templin
  • LL
    Lexi
    Feb 16, 2026
    3.0
    Came in and the food we ordered was amazing. I ordered a to go steak that was suppose to be medium and the inside was basically rare and the outside was burnt. Just a warning if you order steak to go please check your container. The food we didn’t take to go was 10/10, very disappointed in the take home steak.
  • SB
    Sarah Branson
    Feb 10, 2026
    4.0
    The food was great. But we had a little issue with service. I don't know if it was just a bad day. Or if we weren't the the right people for the staff. Everyone that weren't our color. Where being literally bothered by multiple staff. We were walked past and outright ignored. For nearly an hour. We were starting to lose our patience. Then finally got one staff member to help. Then we tried to order one dessert to share we both got a dessert with our meal. So we asked for one to go. Then our actual server asked us about our dessert. They ended up bringing multiples. But we said we already got what we ordered. So They had to find something to do with Three other desserts. Omg. A complete cluster F. We finally got done and then our Bill had something added we didn't order and after they fixed that. Then they under charged us and I had to have them correct that . Then our Gift Card wouldn't work on the machine by our table. But worked when they took it somewhere else to run it. We were glad to get back in our truck and head back to our house.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.

Brand Certified Facts from Outback Steakhouse

This information is certified by Outback Steakhouse and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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