Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Greenfield on the corner of 84th Street and Layton Avenue in the 84th South Shopping Mall.
Customers frequently reported inconsistent and slow service, with some servers being inattentive or rude.
Food Quality
Mixed reviews on food quality, with several complaints about overcooked or poorly prepared dishes, particularly steaks.
Positive Experiences
Despite the issues, many customers praised specific servers and had positive dining experiences, highlighting good food and attentive service.
Management Concerns
Several reviews mentioned negative interactions with management, particularly regarding customer service and handling complaints.
AS
Amal Samara
1 day ago
3.0
Food was good but I had gotten burger and top was burned and for the steak it was missing one of its sides. It also took awhile. It took around 7 minutes for waters and over 30 for the food. However our server was kind constantly checking on us and fixing the food problems.
AW
abbie wilkerson
Feb 22, 2026
5.0
This Outback is absolutely incredible!! Right from the jump our stunning server Kayla had such a welcoming, warm energy and had the beat recommendations!! The blooming onion was absolutely delicious and the full-rack of ribs is perfection. We had the smallest mishap, and the kitchen, server, and new manager helped and handled everything perfectly. The food runners were very sweet as well. Everyone just has beautiful energy, and Kayla, again, truly knocked it out the park. Tip her up for real ya’ll! And thank you to everybody for making the birthdays at our table so fantastic!!
BT
Brett Templin
Feb 17, 2026
5.0
At the outback steakhouse on Sura Lane in Greenfield WI I have had multiple excellent experiences with Aidan when he brings the food out to me. He always greets with a smile and goes above and beyond to be sure that my order is put together perfectly. Five stars all the way.
Brett Templin
LL
Lexi
Feb 16, 2026
3.0
Came in and the food we ordered was amazing. I ordered a to go steak that was suppose to be medium and the inside was basically rare and the outside was burnt. Just a warning if you order steak to go please check your container. The food we didn’t take to go was 10/10, very disappointed in the take home steak.
SB
Sarah Branson
Feb 10, 2026
4.0
The food was great. But we had a little issue with service. I don't know if it was just a bad day. Or if we weren't the the right people for the staff. Everyone that weren't our color. Where being literally bothered by multiple staff. We were walked past and outright ignored. For nearly an hour. We were starting to lose our patience. Then finally got one staff member to help. Then we tried to order one dessert to share we both got a dessert with our meal. So we asked for one to go. Then our actual server asked us about our dessert. They ended up bringing multiples. But we said we already got what we ordered. So They had to find something to do with Three other desserts. Omg. A complete cluster F. We finally got done and then our Bill had something added we didn't order and after they fixed that. Then they under charged us and I had to have them correct that . Then our Gift Card wouldn't work on the machine by our table. But worked when they took it somewhere else to run it. We were glad to get back in our truck and head back to our house.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What types of meals does Outback Steakhouse in Greenfield serve?
Outback Steakhouse serves lunch, dinner, and happy hour meals.
What are the operating hours for Outback Steakhouse in Greenfield?
The restaurant is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 10:30 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse in Greenfield offer happy hour?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
What pickup and delivery options are available at Outback Steakhouse in Greenfield?
The restaurant offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I find the menu and order food online for Outback Steakhouse in Greenfield?
You can view the menu at https://www.outback.com/menu/greenfield and place orders at https://www.outback.com/order/menu/greenfield.
Does Outback Steakhouse in Greenfield accommodate gluten-free dietary needs?
Yes, they have several gluten-free menu items. You can view details at https://www.outback.com/nutrition/gluten-free.
What payment methods are accepted at Outback Steakhouse in Greenfield?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Where is Outback Steakhouse located in Greenfield?
It is located at 8625 W Sura Lane, in the 84th South Shopping Mall corner of 84th Street and Layton Avenue.
What nearby shopping and dining options are close to Outback Steakhouse in Greenfield?
Nearby places include Fresh Thyme Market for groceries, Ross Dress for Less for clothing, Chipotle Mexican Grill for Mexican food, and Portillo's for American fast food.
Can I visit other stores and services near Outback Steakhouse when I come for a meal?
Yes, the location is near various stores like Marshalls, Ulta Beauty, and services like FedEx Office Print & Ship Center, allowing you to shop or run errands before or after dining.
Are there any nearby entertainment or leisure spots near Outback Steakhouse in Greenfield?
Yes, you can visit places like Mac N' Games arcade, or Cooper's Hawk Winery & Restaurant for additional dining and entertainment experiences.
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