McDonald's

3.3
2059 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5040 S 76th St, Greenfield, WI
53220, United States

Hours

Reviews

3.3
2,059 reviews
5 stars
664
4 stars
415
3 stars
336
2 stars
190
1 star
454

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising friendly staff while others report rudeness and poor service.

Order Accuracy

Numerous reviews mention issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Customers have reported inconsistent food quality, with some receiving cold or poorly prepared meals, while others enjoyed fresh and hot food.

Cleanliness

Several reviews highlight cleanliness issues in the restaurant and bathrooms, contrasting with some positive mentions of cleanliness.

Service Speed

Many customers express frustration with slow service, particularly during late-night hours, with long wait times reported.
  • BO
    Biianca Orttiz
    Dec 15, 2025
    1.0
    I CALLED THE STORE TO ASK THEM TO DROP SOME FRESH FRENCH FRIES DUE TO EVERY TIME MY ORDER COLD FREEZE COLD FOOD AND FOOD THAT IS NOT MINE I SPOKE TO A MANAGER SHE WAS VERY RUDE HER NAME WAS MARIAH.. I ASKED HER IF SHE WOULD REPLACE THE FRIES BECAUSE THE CAREER WAS STILL HERE HE WOULD GO BACK TO GET THEM SHE SAID NO 😡😡😡 SHE WAS VERY RUDE SHE DIDN'T WANT TO SPEAK TO ME AND SHE DIDN'T WANT TO REPLACE MY ORDER I LOST $33 ON THIS ORDER
  • ZU
    Zachary Unfair
    Dec 15, 2025
    5.0
    Honestly any time I come to this McDonald's, the service is great. It's a shame I'm no longer going to be working at the mall anymore, I'll be missing out on one of the best McD's in MKE.
  • AW
    Alex w
    Nov 29, 2025
    1.0
    Worst mc donalds food I've ever had, threw it all away
  • AM
    Anya Moreno
    Nov 12, 2025
    5.0
    This location is always clean, has friendly employees that are knowledgeable and kind.
  • JJ
    Jax
    Nov 1, 2025
    1.0
    I often visit this McDonald's between 2 and 3:30 am. The customer service is horrific. The moment I drive to the speaker, I can immediately tell who is working the window. This young lady has been rude to me on several occasions. She never ask if I am using a code!! She doesn't say good morning or welcome to McDonald's!! Matter fact, I had to ask if I could order. She ALWAYS sound exhausted or extremely tired. I made a comment to her on a previous visit about her rude attitude, and she continues to have the same attitude. When she hands me my food, she doesnt say anything. The least she could say is "have a good day or thank you for coming. I believe she has told staff that I have done something to her, which isn't the truth. I held her accountable for being rude!!! This young lady has long braids in her hair. I am only giving a description to avoid others being blamed for one person's bad customer service. Everyone else has treated me well. It's kinda unfortunate!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Greenfield, WI?

McDonald's in Greenfield, WI is open 24 hours every day of the week.

Does this McDonald's location have drive-through service, and what are its hours?

Yes, this McDonald's offers drive-through service that operates 24/7 every day.